Project Process Analyst-Senior II

FedEx; Hyderabad; Presencial; INR 900.000 - 1.800.000; Jornada completa

Descripción de la vacante

INT FedEx Express Transportation and Supply Chain Services (India) Pvt. Ltd. in Hyderabad is seeking a Project/Process Analyst (IT) to support project initiation, scope definition, and development of plans outlining tasks, timelines, resources, and budgets.

The role collaborates with stakeholders to analyze requirements, design streamlined workflows, assess risks, monitor progress, and ensure quality. Requires a Bachelor's degree and 2–5 years in related roles; strong English, organizational,

Formación

• Bachelor's degree or equivalent in Computer Science, Electrical / Electronics Engineering, Business Administration or related discipline.
• Relevant work experience in application support and/or project management is required and outlined with standard levels.

Responsabilidades

• Support project initiation activities, define project scope, objectives, and deliverables, and develop comprehensive project plans outlining tasks, timelines, resources, and budgets.
• Collaborate with stakeholders to analyze, and document project requirements, ensuring alignment with business needs and objectives.
• Analyze existing processes, identify areas for improvement, and design streamlined workflows and procedures to optimize project efficiency and effectiveness.
• Identify, assess, and prioritize project risks and develop risk management strategies to mitigate potential threats and ensure project success.
• Coordinate project execution activities, monitor project progress against established plans, and proactively identify and address issues to keep projects on track.
• Facilitate communication and collaboration among project stakeholders, including team members, sponsors, and end-users, to ensure alignment, manage expectations, and address concerns.
• Establish quality standards and metrics for project deliverables, conduct quality assurance reviews, and implement quality control measures to ensure project outputs meet defined criteria.
• Identify potential changes to project scope, schedule, or requirements, assess their impact, and develop change management plans to address and implement approved changes effectively.
• Maintain accurate project documentation, including status reports, and issue logs, and generate regular project reports to stakeholders to provide transparency and ensure accountability.
• Provide service support, triage incoming issues, and escalate complex or critical issues to appropriate teams for prompt resolution, ensuring timely response and resolution of user-reported problems.

Conocimientos

Fluency in English

Analytical Skills

Planning & Organizing

Project Management

Interpersonal Skills

Accuracy & Detail

Educación

Bachelor's degree or equivalent in CS/EE/Business Admin

Descripción del empleo

Job Description:

What can you expect as a FedEx team member?

• Career Mobility and Development: When you join FedEx, you’re joining a team with possibilities that literally span the world—from opportunities for advancement and location transfer, to training and leadership programs.
• Total Compensation and Benefits Package: We want to keep our employees for a long time, so we offer competitive benefits, opportunities for flexible work arrangements, and programs to support well-being.

Equal Opportunities

Our greatest asset at FedEx is our people. We are committed to building a diverse, equitable and inclusive workforce, and offer equal opportunities, fairness and respect to all regardless of who you are. We encourage you to apply even if you feel your experience does not align with all the aspects in the job description as you could be exactly who we need for this or another opportunity.

We do not tolerate discrimination or harassment based on race, color, ethnicity, national origin, religion, sex, age, genetic information, citizenship, disability, marital status, pregnancy, sexual orientation, gender identity, gender expression, veteran status or any other characteristic protected under national, state or local laws. We will reasonably accommodate team members and third parties with physical and mental disabilities.

INT FedEx Express Transportation and Supply Chain Services (India) Pvt. Ltd.

City: Hyderabad

Scheduled Weekly Hours: 48

Worker Type: Regular

Posting Start Date

Posting Close Date

Job Family: FXE-MEISA: Project/ Process Analyst (IT)

Position Summary:

1. 1. Support project initiation activities, define project scope, objectives, and deliverables, and develop comprehensive project plans outlining tasks, timelines, resources, and budgets.
2. 2. Collaborate with stakeholders to analyze, and document project requirements, ensuring alignment with business needs and objectives.
3. 3. Analyze existing processes, identify areas for improvement, and design streamlined workflows and procedures to optimize project efficiency and effectiveness.
4. 4. Identify, assess, and prioritize project risks and develop risk management strategies to mitigate potential threats and ensure project success.
5. 5. Coordinate project execution activities, monitor project progress against established plans, and proactively identify and address issues to keep projects on track (on Time, within budget, adhering to high quality standards, meeting customer expectations).
6. 6. Facilitate communication and collaboration among project stakeholders, including team members, sponsors, and end-users, to ensure alignment, manage expectations, and address concerns.
7. 7. Establish quality standards and metrics for project deliverables, conduct quality assurance reviews, and implement quality control measures to ensure project outputs meet defined criteria.
8. 8. Identify potential changes to project scope, schedule, or requirements, assess their impact, and develop change management plans to address and implement approved changes effectively.
9. 9. Maintain accurate project documentation, including status reports, and issue logs, and generate regular project reports to stakeholders to provide transparency and ensure accountability.
10. 10. Provide service support, triage incoming issues, and escalate complex or critical issues to appropriate teams for prompt resolution, ensuring timely response and resolution of user-reported problems.

Education: Bachelors degree or equivalent in Computer Science, Electrical / Electronics Engineering, Business Administration or related discipline.

Experience: Relevant work experience in application support and/or project management based on the following number of years:

• Associate: Prior experience not required
• Standard I: Two (2) years
• Standard II: Three (3) years
• Senior I: Four (4) years
• Senior II: Five (5) years

Knowledge, Skills and Abilities

• Fluency in English
• Analytical Skills
• Planning & Organizing Skills
• Project Management Skills
• Interpersonal Skills
• Accuracy & Attention to Detail