Project/ Process Analyst II

FedEx Express México; Hyderabad; Presencial; INR 600.000 - 1.200.000; Jornada completa

Descripción de la vacante

FedEx Express Transportation and Supply Chain Services (India) Pvt. Ltd. in Hyderabad is seeking a Project/ Process Analyst (IT) to define project scope, deliverables, and plans. You will collaborate with stakeholders to document requirements and design streamlined workflows, ensuring alignment with business needs.

You will identify risks, coordinate execution, monitor progress, and maintain quality through QA reviews, with a focus on timely, on-budget delivery and clear communication.

Formación

• Bachelor's degree or equivalent in Computer Science, Electrical / Electronics Engineering, Business Administration or related discipline.
• Fluency in English.
• Strong analytical and project management skills.
• Excellent planning and organizing abilities.
• Strong interpersonal skills and attention to detail.

Responsabilidades

• Support project initiation, define scope, objectives and deliverables.
• Document requirements and align with business needs.
• Analyze processes and design optimized workflows.
• Identify and prioritize project risks with mitigation plans.
• Coordinate execution, monitor progress within budget and schedule.
• Facilitate stakeholder communication and manage expectations.
• Establish quality standards and perform QA for outputs.
• Identify scope or schedule changes and plan implementation.
• Maintain status reports and issue logs for transparency.
• Triages issues and escalates to resolve user problems promptly.
• Generate regular project reports for stakeholders.

Conocimientos

Fluency in English

Analytical Skills

Planning & Organizing

Project Management

Interpersonal Skills

Accuracy & Detail

Educación

Bachelor's degree

Descripción del empleo

What can you expect as a FedEx team member?

Career Mobility and Development: When you join FedEx, you’re joining a team with possibilities that literally span the world—from opportunities for advancement and location transfer, to training and leadership programs.

Total Compensation and Benefits Package: We want to keep our employees for a long time, so we offer competitive benefits, opportunities for flexible work arrangements, and programs to support well-being.

Equal Opportunities

Our greatest asset at FedEx is our people. We are committed to building a diverse, equitable and inclusive workforce, and offer equal opportunities, fairness and respect to all regardless of who you are.

We do not tolerate discrimination or harassment based on race, color, ethnicity, national origin, religion, sex, age, genetic information, citizenship, disability, marital status, pregnancy, sexual orientation, gender identity, gender expression, veteran status or any other characteristic protected under national, state or local laws. We will reasonably accommodate team members and third parties with physical and mental disabilities.

Company:INT FedEx Express Transportation and Supply Chain Services (India) Pvt. Ltd.

City: Hyderabad

Scheduled Weekly Hours:48

Worker Type:Regular

Posting Start Date9-Oct-2026

Posting Close Date: 30-Oct-2026

Job Family: FXE-MEISA: Project/ Process Analyst (IT) Position Summary:

1. Support project initiation activities, define project scope, objectives, and deliverables, and develop comprehensive project plans outlining tasks, timelines, resources, and budgets.
2. Collaborate with stakeholders to analyze, and document project requirements, ensuring alignment with business needs and objectives.
3. Analyze existing processes, identify areas for improvement, and design streamlined workflows and procedures to optimize project efficiency and effectiveness.
4. Identify, assess, and prioritize project risks and develop risk management strategies to mitigate potential threats and ensure project success.
5. Coordinate project execution activities, monitor project progress against established plans, and proactively identify and address issues to keep projects on track (on Time, within budget, adhering to high quality standards, meeting customer expectations).
6. Facilitate communication and collaboration among project stakeholders, including team members, sponsors, and end-users, to ensure alignment, manage expectations, and address concerns.
7. Establish quality standards and metrics for project deliverables, conduct quality assurance reviews, and implement quality control measures to ensure project outputs meet defined criteria.
8. Identify potential changes to project scope, schedule, or requirements, assess their impact, and develop change management plans to address and implement approved changes effectively.
9. Maintain accurate project documentation, including status reports, and issue logs, and generate regular project reports to stakeholders to provide transparency and ensure accountability.
10. Provide service support, triage incoming issues, and elevate complex or critical issues to appropriate teams for prompt resolution, ensuring timely response and resolution of user-reported problems.

Education

Bachelor's degree or equivalent in Computer Science, Electrical / Electronics Engineering, Business Administration or related discipline.

Experience

• Associate: Prior experience not required
• Standard I: Two (2) years
• Standard II: Three (3) years
• Senior I: Four (4) years
• Senior II: Five (5) years

Knowledge, Skills and Abilities

• Fluency in English
• Analytical Skills
• Planning & Organizing Skills
• Project Management Skills
• Interpersonal Skills
• Accuracy & Attention to Detail

FedEx Express is the world’s largest express transportation company, providing fast and reliable delivery to more than 220 countries and territories. FedEx Express uses a global air and ground network to speed delivery of time-sensitive shipments. To learn more about how FedEx connects people and possibilities around the world, please visit about.fedex.com. FedEx offers a wide range of opportunities in our offices around the world.