Project Operations Client Delivery- AI Data Collection (Non-Technical)

ConsultBae India Pvt. Ltd.; Ahmedabad District; Hybrid; INR 350,000 - 550,000; Full time

Job summary

ConsultBae India Pvt. Ltd. in Gurgaon, India, is seeking a Project Operations & Client Delivery professional for AI data services. This non-technical, execution-heavy role manages large-scale data collection and annotation projects, coordinating freelancers, vendors and timelines.

The role offers two tracks: Track A – Project Operations (0.6–2 years) and Track B – Client Delivery & Project Lead (1–4 years). Growth toward client leadership is expected in a fast-paced, global setting.

Qualifications

• Experience in operations, coordination or delivery support.
• Ability to manage freelancers, vendors and timelines.
• Strong attention to process, tracking and quality control.

Responsibilities

• Source and onboard freelancers across multiple channels.
• Break down project requirements into execution steps.
• Maintain daily trackers for submissions, QC and approvals.
• Monitor throughput and flag risks early.
• Coordinate corrections and ensure guideline compliance.
• Manage file naming, folders and metadata accuracy.

Skills

Operations management

Freelancer onboarding

Client handling

Delivery coordination

Coordination

Tools

Spreadsheets

Job description

Project Operations & Client Delivery AI Data Collection & Annotation (Non-Technical Role)

Location: Gurgaon (5 Days WFO + 1 Day WFH)
Experience: 0.6 4 Years
Industry: AI Data Services / Operations / Delivery

About the Role

We are hiring for Project Operations & Client Delivery in our AI Data Services vertical.

This is a non-technical, execution-heavy role focused on managing large-scale AI data collection and annotation projects used to train machine learning models.

Depending on your experience, you may join under one of the following tracks:

• Track A – Project Operations (0.6–2 years experience)
• Track B – Client Delivery & Project Lead (1–4 years experience)

Both tracks own projects end-to-end. The difference lies in the level of client interaction and team handling responsibility.

Important Clarification

This is NOT a software development or technical project management role.
You will NOT manage developers or write code.

This role is operations-driven and execution-focused, managing freelancers, vendors, quality, timelines, and delivery for AI data projects.

Track A – Project Operations (Execution-Focused)

Best suited for candidates with 6 months – 2 years experience in operations, coordination, delivery support, BPO/KPO, or similar roles.

Key Responsibilities:

• Source and onboard freelancers across multiple channels
• Break down project requirements into clear execution steps
• Maintain daily trackers (submissions, QC, approvals, rework, closures)
• Monitor throughput and flag risks early
• Coordinate corrections and ensure compliance with guidelines
• Maintain proper file naming, folder structures, and metadata accuracy
• Solve operational bottlenecks independently

Growth Path:

High performers will be groomed into Client Delivery / Project Lead roles within 6-9 months based on ownership and performance.

Track B – Client Delivery & Project Lead

Best suited for candidates with 1–4 years of experience in client handling, delivery management, outsourcing, BPO/KPO, IT services, digital agencies, or project-based environments.

Key Responsibilities:

• Act as primary point of contact for clients
• Understand requirements and translate them into execution plans
• Own delivery timelines, quality, and client satisfaction
• Manage coordinators, interns, freelancers, and vendors
• Track daily throughput and identify risks proactively
• Conduct review calls and manage escalations
• Improve workflows for faster and more accurate execution

What Kind of Candidate Will Succeed Here

You will do well if you:

• Enjoy solving operational challenges
• Can manage multiple moving parts simultaneously
• Are highly detail-oriented and process-driven
• Take ownership instead of waiting for instructions
• Can work in fast-paced, deadline-driven environments
• Are comfortable using spreadsheets and structured workflows
• Can figure out sourcing strategies independently

Exposure to AI data collection, annotation, or large-scale coordination is a plus but not mandatory.

Work Timing & Flexibility

• Standard working hours (8–10 hours/day)
• Some projects may require occasional overlap with US time zones
• This does NOT mean continuous night shifts
• If working US-aligned hours, office presence during those hours is not required

Why Join ConsultBae

• Work on global AI/ML data projects across 100+ languages
• Exposure to Fortune 500 clients and real-world AI workflows
• High ownership early in your career
• Direct visibility with founders and leadership
• Fast-growth environment focused on learning and execution excellence
• Clear progression from operations to client leadership roles

About ConsultBae

ConsultBae is a global services firm operating across AI Data Collection & Annotation and Recruitment Operations.
We support clients worldwide in building high-quality datasets for AI and machine learning systems through structured, large-scale execution models.

Website: www.consultbae.com