Project Manager SaaS Solution Delivery

Tekskills; Bengaluru; On-site; INR 1,500,000 - 2,300,000; Full time

Job summary

Tekskills in Bengaluru is seeking a seasoned Senior Project Manager to lead end-to-end SaaS implementations for EXIM digitalisation solutions. You will plan, track, and govern timelines, milestones, dependencies, risks, issues and resources, ensuring delivery within scope, schedule and budget.

You will coordinate with ERP teams (SAP, Oracle, Dynamics) and public systems, driving standard configurations and strong stakeholder alignment to deliver value for customers.

Qualifications

• Must have proven experience delivering SaaS implementation projects with system integrations.
• Strong knowledge of Export & Import (EXIM) business processes.
• Experience coordinating ERP integrations (SAP, Oracle, Dynamics or similar).
• Understanding of API-based integrations, data flows and testing.
• Excellent stakeholder management, communication and negotiation skills.
• Strong ability to control scope and minimise customization.
• Proficiency in Agile Sprint methodologies.

Responsibilities

• Lead end-to-end SaaS implementation projects for EXIM digitalisation solutions.
• Plan, track, and govern timelines, milestones, dependencies, risks, issues and resources.
• Ensure delivery within approved scope, schedule, and budget.
• Provide regular project status updates to customers and internal leadership.
• Collaborate with internal and customer project teams to deliver the solution per SoW.
• Create and maintain comprehensive project documentation.
• Communicate effectively with stakeholders.
• Lead EXIM domain and process workshops covering export/import lifecycles.
• Map customer EXIM processes to standard platform functionality and configurations.
• Advise customers on process optimization and digital best practices.
• Manage integration of the EXIM SaaS platform with customer ERP systems (SAP/Oracle/Dynamics).
• Coordinate pre-built integrations with external public systems (DGFT, ICEGATE, ULIP, banks, shipping).
• Work with technical teams to ensure data accuracy, security, and performance.
• Manage integration dependencies, testing cycles, and go-live planning.
• Drive adoption of out-of-the-box product capabilities and integrations.
• Align customer requirements to standard configurations and best practices.

Skills

SaaS implementation leadership

EXIM processes

ERP integrations (SAP/Oracle/Dynamics)

API-based integrations & testing

Stakeholder management & communication

Scope control & minimising custom

Agile Sprint methodology

Tools

ERP systems (SAP/Oracle/Dynamics) integrations

Job description

Key Responsibilities

• Project Management & Delivery
• Lead end-to-end SaaS implementation projects for EXIM digitalisation solutions.
• Plan, track, and govern project timelines, milestones, dependencies, risks, issues and resources.
• Ensure delivery within approved scope, schedule, and budget.
• Provide regular project status updates to customers and internal leadership.
• Collaboration with Internal and Customer Project team to successfully deliver the Solution to customer needs as defined in the SoW.
• Create and maintain comprehensive project documentation
• Communicate effectively with internal and external stakeholders.
• EXIM Domain & Process Leadership
• Lead requirement and process workshops covering export and import lifecycles, including:

Export/import documentation and compliance

Customs filing and regulatory processes

Licenses, incentives, and trade schemes

Logistics, shipping, and port operations

• Map customer EXIM processes to standard platform functionality and configurations.
• Advise customers on process optimization and digital best practices.
• ERP & Integration Management
• Manage integration of the EXIM SaaS platform with customer ERP systems (e.g., SAP, Oracle, Microsoft Dynamics, or equivalent).
• Coordinate implementation of pre-built integrations with external public systems, such as:

Customs and government portals

DGFT, ICEGATE, ULIP, banking systems

Shipping lines, ports, and logistics partners

• Work closely with technical and integration teams to ensure data accuracy, security, and performance.
• Manage integration dependencies, testing cycles, and cutover planning.
• Standardization & Scope Control
• Drive adoption of out-of-the-box product capabilities and pre-built integrations.
• Strongly discourage unnecessary custom development by:

Aligning customer requirements to standard configurations

Recommending process changes aligned with industry best practices

• Ensure any customization is minimal, justified, approved, and governed through formal change control.
• Customer & Stakeholder Management
• Act as the single point of contact for customers during implementation.
• Set and manage expectations on scope, timelines, integration readiness, and responsibilities.
• Proactively manage scope creep, change requests, and risks.
• Build trusted advisor relationships with customer business, IT, and compliance teams.
• Cross-Functional Coordination
• Coordinate with Sales, Product Management, Product Development, QA,

Customer Success, Customer Support. Infrastructure, and Cyber Security teams.

• Ensure smooth handover from pre-sales to implementation and from implementation to Customer Success and Customer support.
• Optimize internal and partner resource utilization.
• Quality, Risk & Go-Live
• Identify and mitigate project, compliance, and integration risks.
• Ensure successful UAT, data validation, go-live, and post-go-live stabilization.
• Ensure adherence to internal TRIM - Trezix Rapid Implementation

Methodology and contractual commitments.

Required Skills & Qualifications

• Must-Have
• Proven experience managing SaaS implementation projects with system integrations.
• Strong working knowledge of Export & Import (EXIM) business processes.
• Experience managing ERP integrations (SAP, Oracle, Dynamics, or similar).
• Understanding of API-based integrations, data flows, and integration testing.
• Excellent stakeholder management, communication, and negotiation skills.
• Strong ability to control scope and minimize customization.
• Proficiency in Agile Sprint methodology is a must.
• Good to Have
• Experience with EXIM or trade compliance digital platforms.
• Familiarity with Indian EXIM ecosystem and public systems (DGFT, ICEGATE, ULIP, banks, shipping lines).
• PMP / PRINCE2 / Agile certification.
• Experience in the supply chain domain, especially Order to Cash, Procure to Pay, and international trade processes (import/export), will be a significant advantage.

Key Competencies

• Strong EXIM and trade compliance orientation
• Integration-focused delivery mindset
• Customer-centric with firm governance control
• Ability to influence adoption of standard solutions
• Structured, risk-aware decision-making

Success Metrics

• On-time, on-budget project delivery
• Successful ERP and public system integrations
• High adoption of standard platform featuresRole & responsibilities

Preferred candidate profile