A technology services company is seeking an Engineer - Service Delivery to work with Avaya voice technology platforms. The role involves installation, configuration, and troubleshooting of various Avaya applications and systems. Candidates should have experience with Avaya Communication Manager, System Manager, and IP Office, among others. This is a full-time position based in Hyderabad, India.
Qualifications
Experience with Avaya voice technology platforms.
Familiarity with Avaya applications and their installation/configuration.
Troubleshooting skills for various Avaya systems.
Responsibilities
Engineer should be well versed with Avaya voice technology platform.
Exposure to Avaya applications installation and configuration.
Good experience on troubleshooting for fault identification.
Skills
Avaya voice technology
Troubleshooting Avaya systems
Installation and configuration of Avaya applications
Avaya Session Manager
Avaya AES
Avaya SBC
Avaya IP Office
Tools
Avaya Communication Manager
Avaya System Manager
Avaya Session Manager
Avaya IP Office
Job description
Overview
Position Title: Engineer - Service Delivery (Avaya)
Experience: 0-4 Yrs
Responsibilities
Engineer should be well versed with Avaya voice technology platform.
He should be aware of the Avaya applications like – Avaya Communication manager, Avaya System manager, Avaya session manager, Avaya AES application, Avaya SBC, Avaya gateways. Should be having exposure on these applications installation and configuration , along with their integration and commissioning.
Avaya call management system. This all to be on Avaya version 10. Avaya version 8 and Avaya version 6.
Avaya IP office systems – He should be having good exposure on Avaya IP office PBX and their installation and commissioning as per latest platforms and versions.
Having good experience on troubleshooting for the fault identification on Avaya Communication manager, System manager and Session manager.
Having good experience on troubleshooting for the fault identification on Avaya IP office platform.
Seniority level
Associate
Employment type
Full-time
Job function
Information Technology
Industries
IT Services and IT Consulting and Computer and Network Security