Project Coordinator – Service Now

Epergne Solutions; Mumbai; On-site; INR 800,000 - 1,200,000; Full time

Job summary

A technology services company in Mumbai is seeking a Project Coordinator to manage changes using ServiceNow. The role involves coordinating project-related changes, ensuring proper documentation, and supporting business operations with minimal disruption. Ideal candidates will have experience in ITIL/Change Management and possess strong organizational and communication skills. The position requires 2-5 years of relevant experience and offers a dynamic work environment.

Qualifications

• 2-5 years of experience in project coordination or related fields.
• Hands-on experience with ServiceNow or similar tools is preferred.
• Ability to communicate effectively with stakeholders.

Responsibilities

• Coordinate and manage project-related changes with minimal disruption.
• Raise, track, and close change requests using ServiceNow.
• Support implementation of changes and document processes.

Skills

Familiarity with ITIL/Change Management processes

Hands-on experience with ServiceNow

Strong organizational skills

Strong communication skills

Strong documentation skills

Ability to manage multiple requests

Basic understanding of project management principles

Tools

ServiceNow

Job description

Job Role: -Project Coordinator ? Service Now

Experience: -2-5+Yrs

Job Roles & Responsibilities:

• Coordinate and manage project-related changes in line with organizational change management processes.
• Raise, track, and close change requests using ServiceNow.
• Ensure proper documentation and approvals for all changes.
• Support the implementation of simple changes while ensuring minimal disruption to business operations.
• Communicate change status and updates to stakeholders.

Skills & Requirements:

• Familiarity with ITIL/Change Management processes.
• Hands-on experience with ServiceNow or similar change management tools.
• Strong organizational, communication, and documentation skills.
• Ability to manage multiple requests and coordinate with cross-functional teams.
• Basic understanding of project management principles.

Preferred:

• Experience in coordinating IT or software development projects.
• Proactive and detail-oriented with a problem-solving mindset.