Programme Specialist - Communication

Aga Khan Rural Support Programme; Muzaffarpur; On-site; INR 700,000 - 1,100,000; Full time

Benefits offered by this job

Comprehensive medical insurance for employee and family

Maternity and paternity leave

15 General Leaves and 16.5 earned leaves annually

Diwali break every year

On-site and off-site training opportunities

Job summary

A leading NGO in rural support seeks a Programme Officer - Communications to manage state-level communication efforts in Bihar. This role involves content creation, social media management, field storytelling, and supporting donor communication. Candidates should have a Bachelor's in relevant fields and 2-4 years of experience in communication. Strong skills in storytelling, photography, and videography are essential, along with proficiency in Canva. The position offers a supportive work environment with numerous benefits including medical insurance and paid leaves.

Qualifications

• Minimum 2 to 4 years experience in communication and content creation.
• Strong understanding of social media trends.
• Ability to work independently under time-bound conditions.
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Responsibilities

• Drive state-level communication activities and content creation.
• Capture field stories and produce engaging social media content.
• Contribute to donor and programme communication needs.
• Document impact stories, case studies, and program highlights.
• Contribute to donor communications: annual reports, brochures, newsletters, and updates.
• Maintain organized repository of communication assets for donor and internal use.
• Assist in designing branded materials and training visuals.
• Support development of communication toolkits, training modules, and learning materials.
• Provide quick-turnaround content for time-sensitive campaigns.
• Regularly update communications dashboards with state-level progress and analytics.
• Create fundraising materials for retail giving campaigns and donor pages.

Skills

Content creation

Social media management

Storytelling

Photography

Videography

Interpersonal skills

Canva

Photography/ videography

Stakeholder engagement

Time management

Education

Bachelors degree in Communication/Mass Communication, Journalism, Development Studies, or related fields

Tools

Canva

Basic design/editing tools

Job description

Education: Bachelors degree in Communication/Mass Communication, Journalism, Development Studies, Social Sciences, or related fields.

Experience: Minimum 2 to 4 years experience in communication, social media management, content creation, field documentation, or development-sector communication

Position Summary:

The Programme Officer - Communications will drive all state-level communication activities, ensuring timely, high-quality content creation and alignment with AKRSP(I)’s communication standards. The role involves capturing field stories, producing engaging social media content, supporting donor and programme communication needs, and contributing to key publications and training materials. The position requires strong field orientation, creativity, and the ability to work in a fast-paced, time-bound environment. The role will also support the organisation’s emerging strategy on retail fundraising through targeted storytelling, awareness-building, and communication products.

Experience working in field-based roles in previous organizations (NGOs preferred).

Strong understanding of social media trends, messaging depth, and narrative building.

Preferred Attributes:

Excellent storytelling, writing, and editing skills.

Ability to create reels, short videos, photo stories, and scenario-based content.

Proficiency in using phones/cameras for field photography & videography.

Working knowledge of Canva or basic design/editing tools (preferred).

Strong interpersonal skills; extroverted and comfortable interacting with communities and stakeholders.

Ability to work independently under time-bound conditions.

Attention to detail and ability to ensure high-quality content.

Job Profile

A. Content creation & social media management

Capture high-quality photos, videos, reels, and stories from field locations.

Coordinate with the Ahmedabad (HQ) communications team to ensure message clarity, consistency, and depth.

Create a monthly content forecast and social media calendar for the state.

B. Field storytelling & documentation

Identify and document impact stories, case studies, beneficiary narratives, and programme highlights.

Ensure stories reflect the programme’s values, outcomes, and human-interest depth.

Prepare quick turn-around content for time-sensitive events and campaigns.

C. Publications & donor communication

Contribute to Annual Progress Reports, donor reports, brochures, newsletters, and state updates.

Provide high-quality photos, field insights, quotes, and data narratives for donor communication.

Maintain an organised repository of communication assets for donor and internal use.

Support creation of branded materials such as standees, banners, brochures, training materials, and field display items.

Ensure compliance with AKRSP(I)’s branding guidelines across the state.

Assist programme teams in designing training videos, blended-learning content, and visual aids.

E. Training & capacity building

Support the development of communication toolkits, training materials, and learning modules.

Collect feedback from field teams on communication/training materials and recommend improvements.

Facilitate basic communication training for field staff (photo capture, storytelling, documentation skills).

F. Coordination & feedback loops

Work closely with programme teams, Area Manager/Regional Manager, and the Ahmedabad (HQ) communications unit for smooth workflow.

Regularly update the communications dashboard with state-level progress and content analytics.

Creating compelling field stories, visuals, and narratives that resonate with supporters.

Designing state-specific fundraising communication material, including short videos, social media campaigns, and donor-impact snippets.

Supporting awareness-building campaigns related to retail giving, such as monthly giving programmes or festival campaigns.

Contributing content for fundraising pages, donor newsletters, WhatsApp updates, and micro-campaigns.

Ensuring all retail fundraising communication aligns with the organisation’s values and maintains authenticity and integrity.

Coordinating with the Ahmedabad (HQ) team on message framing, donor engagement content, and storytelling guidelines for donors.

Opportunity to work with a renowned NGO.

On-site and off-site training opportunities.

5-day work week.

Comprehensive medical insurance for employee, spouse, and children.

Maternity and paternity leave as per organizational policy.

15 General Leaves and 16.5 earned leaves annually (earned leaves can be encashed if not utilized).

10 declared public holidays and 3 optional holidays.

Diwali break every year.

We strongly encourage women, LGBTQ+ individuals, and specially abled candidates to apply

Apply Now:Please submit your application at the earliest through ourwebsite –‘Get involved’ section - careers page.

Please note that we will begin the search immediately, and if a suitable candidate is found, we will close the application process!