Programme Coordinator – MEL, Documentation & Donor Relations

Responsenet; Delhi; On-site; INR 900,000 - 1,300,000; Full time

Job summary

Responsenet in Delhi, India, is hiring a Programme Coordinator – MEL, Documentation & Donor Relations to support Monitoring, Evaluation and Learning across programmes. You will prepare high-quality case studies, progress reports, and knowledge products, coordinate with donors and partners, and manage project communications, records, and timely reporting.

The role requires 3–6 years in development, strong MEL skills, and proficiency with Excel/Google Sheets; experience with KoboToolbox/ODK is a

Qualifications

• Master’s degree in Development Studies, Social Work, Public Policy, Economics, or Public Health.
• 3–6 years of experience in the development sector with MEL and donor reporting.
• Strong Excel/Google Sheets and data visualization skills.
• Experience with KoboToolbox and ODK is a plus.
• Excellent written and verbal communication; able to engage with donors and partners.
• Organised, detail-oriented with ability to work with senior stakeholders.

Responsibilities

• Design and maintain results frameworks, logframes, KPIs and data collection tools.
• Set up MIS dashboards and track progress monthly.
• Coordinate baseline, midline and endline studies and beneficiary feedback.
• Write donor reports, impact stories, and knowledge products.
• Support CSR and institutional proposals and budgets.
• Maintain documentation and audit-ready files.
• Coordinate with internal teams, field staff, vendors and partners.

Skills

Program management

Program development

Project management

Communication

MEL

Documentation & reporting

Cross-functional collaboration

Excel/Google Sheets

AI tools

Education

Master’s degree in Development Studies / Social Work / Public Policy / Economics / Public Health

Tools

MS Office / Google Workspace

KoboToolbox

ODK

Data visualization tools

Job description

Company Description Responsenet, established in 2007, focuses on community-centric interventions to address pressing challenges faced by vulnerable populations across India. The organization designs and implements cross-sector programs that prioritize quality of aid and micro-local impact. By leveraging innovative approaches and strong partnerships, Responsenet aims to create sustainable, transformative change for communities most in need. Over the past 17 years, its development interventions have reached individuals across 22 states and union territories, impacting millions of lives. Responsenet continues to expand its efforts to make everyday impact more effective and inclusive.

Role Description The Programme Coordinator – MEL, Documentation & Donor Relations is a full-time, on-site role based in Delhi, India. This role is responsible for supporting the design and implementation of Monitoring, Evaluation, and Learning (MEL) frameworks across programmes, including data collection, analysis, and reporting. The Programme Coordinator will prepare high-quality documentation such as case studies, progress reports, knowledge products, and presentations that accurately reflect programme outcomes and learnings. The role includes coordinating with donors and partners, managing regular communication, preparing updates, and supporting proposals and grant documentation. Day-to-day tasks also involve coordinating project activities with internal teams, tracking implementation timelines, maintaining programme records, and contributing to continuous improvement of Responsenet’s interventions.

Qualifications

• Candidates should possess strong Program Management and Program Development skills to coordinate interventions and support the design and refinement of community-focused programmes.
• Candidates should possess solid Project Management skills to plan activities, track deliverables, manage timelines, and ensure effective implementation and reporting.
• Candidates should possess excellent Communication and Customer Service skills to engage professionally with donors, partners, and community stakeholders, and to prepare clear, compelling documentation.
• Demonstrated experience in Monitoring, Evaluation, and Learning (MEL), including data collection, analysis, and use of insights for programme improvement, is highly beneficial.
• Strong writing and documentation skills, with the ability to produce reports, case studies, and presentations tailored to diverse audiences.
• Ability to work collaboratively with cross-functional teams and community partners, with strong organizational and time-management skills.
• Proficiency in common office productivity tools (e.g., MS Office or Google Workspace); familiarity with data analysis or MEL software is an advantage.
• Bachelor’s or master’s degree in social sciences, development studies, public policy, or a related field, along with experience in the development or nonprofit sector in India.

What you will do

Monitoring, evaluation & learning

• Design and maintain results frameworks, logframes, KPIs and data collection tools for each programme
• Set up and run MIS dashboards; track progress against targets monthly
• Conduct or coordinate baseline, midline and endline studies, and beneficiary feedback
• Turn data into insights for programme teams and leadership

Documentation & reporting

• Write high-quality donor reports (monthly, quarterly, annual), impact reports and case studies
• Develop concept notes, proposals and budgets with the leadership team for CSR and institutional funding
• Maintain programme documentation, photo/video records and audit-ready files
• Produce communication material such as impact stories, presentations and social media inputs

Donor & partner relations

• Act as day-to-day contact for donors and CSR partners: updates, reviews, field visits, queries
• Ensure compliance with grant agreements, reporting timelines and documentation requirements
• Support new partnership development and pitch meetings
• Coordinate across sectoral project teams, field staff, vendors and partners to keep work on schedule
• Support the launch of new initiatives, including a mobile health unit programme in Delhi NCR
• Travel to project locations as needed

What we’re looking for

• Master’s in Development Studies, Social Work, Public Policy, Economics, Public Health or a related field
• 3–6 years in the development sector, with hands-on MEL and donor reporting experience
• Strong with Excel/Google Sheets and data visualisation; experience with KoboToolbox, ODK or similar tools is a plus
• Familiarity with CSR (Schedule VII) compliance is an advantage
• Organised, detail-oriented and confident with senior stakeholders
• Comfortable using AI and digital tools to work efficiently

www.responsenet.org

Only short-listed candidates will be contacted.