Program Manager, NAGP Catalog, GCOI

Amazon; Hyderabad; On-site; INR 600,000 - 1,000,000; Full time

Job summary

An established industry player is seeking a dynamic Program Manager to join their Grocery Catalog Operations team. In this pivotal role, you will lead end-to-end catalog management for Grocery partnerships, driving strategic initiatives that enhance customer experiences. Your responsibilities will include defining business goals, implementing data-driven strategies, and fostering strong cross-team collaborations. This position is perfect for a self-starter who thrives in fast-paced environments and is eager to make a significant impact. If you are ready to take on diverse responsibilities and shape the future of grocery partnerships, this is the opportunity for you.

Qualifications

• 1+ years of program or project management experience required.
• Experience with SQL and advanced Microsoft Excel skills necessary.

Responsibilities

• Lead catalog management for Grocery partnerships across North America and Europe.
• Drive process improvements and define goals for the Grocery partnerships business.

Skills

Program Management

Project Management

SQL

Data Analysis

Cross-Functional Communication

Education

Bachelor's Degree

Tools

Microsoft Excel

Job description

We are seeking a candidate with program and/or project management skills to join the Grocery Catalog Operations and Intel (GCOI) team. As a crucial part of the Grocery Catalog organization, our team oversees the comprehensive Whole Foods Market on Amazon (WFMOA) catalog, Grocery partnerships (third-party sellers) operations, and Amazon Fresh grocery catalog management. We're looking for a dynamic self-starter who excels in our fast-paced environment. In this role, the candidate would work closely with Operations, Product, Business Intelligence and Tech teams across the Grocery Catalog org.

They will own programs that require strategic direction, diving deep with customer data, and cross-team communication to deliver results for our customers for Grocery partnerships. This Program Manager would be the central liaison between the larger grocery catalog org, central catalog teams, and GP. The candidate would also be responsible for developing, reviewing, and implementing new SOPs for the NA Grocery Partnerships catalog pillar.

In this role, they'll immerse themselves in our dynamic environment, fostering strong partnerships across teams while managing diverse responsibilities. Their exceptional prioritization skills and adaptability will be essential as they join our results-driven team. Working alongside high-performing colleagues, they'll help shape and deliver strategic initiatives that directly enhance the customer and shopper experience. While the position is based out of Hyderabad, the candidate would be interacting with leaders in NA and EU.

Key job responsibilities

1. Lead end-to-end catalog management for Grocery partnerships, including issue resolution, process optimization across North America and Europe.
2. Defining goals for Grocery partnerships business inline with the Grocery catalogs business vision, and building roadmaps to achieve the same.
3. Design and implement data-driven strategies to expand product selection and enhance partnerships, resulting in measurable business impact across North America and Europe.
4. Develop structured program updates and documentation to effectively track progress, highlight risks, and communicate key decisions across leadership and partner teams.
5. Escalating problems to the relevant owners and following through on resolutions.
6. Drive process improvements to improve efficiencies.

BASIC QUALIFICATIONS

1. 1+ years of program or project management experience
2. Experience in requirement gathering and ability to write clear and detailed requirement document
3. Experience with SQL
4. Knowledge of Microsoft Excel at an advanced level, including: pivot tables, macros, index/match, vlookup, VBA, data links, etc.

PREFERRED QUALIFICATIONS

1. Knowledge of Lean principles and DMAIC methodology
2. Experience in a highly analytical, results-oriented environment with cross functional interactions
3. Experience working for Amazon or any Amazon subsidiary or affiliate

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