Program Manager Gas Power Plant Engineering After Market Service
Quest Global
A complete application in a minute — tailored resume and cover letter, ready to send.
Job summary
Quest Global in Bengaluru is seeking a Program Manager – HDS ITR Engineering to lead end-to-end delivery, growth, and strategic development of the ITR Engineering portfolio, overseeing Accessories Design Engineering and Agile & Core ITR Upgrade teams. The ideal candidate is a customer-focused leader with strong technical acumen and a track record of building high-performance engineering teams.
The role requires strong leadership, governance, and collaboration with Sales, Delivery, and Customer
Qualifications
- Bachelor’s or Master’s degree in Mechanical Engineering or related discipline.
- 12–18+ years of experience in Engineering Services or power generation.
- Proven experience managing large engineering delivery programs.
- Strong understanding of Inquiry-to-Remittance (ITR) engineering processes.
- Experience in Gas Turbine Accessories or plant engineering preferred.
Responsibilities
- Lead the HDS ITR Engineering program across Accessories Design Engineering and Agile & Core ITR Upgrade portfolios.
- Ensure delivery excellence with focus on Quality, Cost, Delivery, and Customer Satisfaction.
- Drive execution against program KPIs including OTD, FTQ, Productivity, Utilization, and Cost of Poor Quality (CoPQ).
- Provide governance through regular operational reviews, risk management, and stakeholder engagement.
- Identify and pursue growth opportunities within existing customer accounts.
- Drive upselling and cross-selling opportunities by expanding engineering scope and value-added services.
- Collaborate with Sales, Delivery, and Customer Leadership to develop account growth strategies.
- Support proposal development, solution definition, effort estimation, and customer presentations.
- Develop business cases for new capabilities and strategic investments.
- Build trusted relationships with customer engineering leaders and key stakeholders.
- Act as the primary escalation point for delivery and technical issues. And close the actions with plan
- Drive customer satisfaction through proactive communication and value creation.
- Represent the organization during customer reviews, strategic workshops, and governance meetings.
- Lead, mentor, and develop multidisciplinary engineering teams.
- Build a high-performance culture focused on ownership, accountability, collaboration, and innovation.
- Coach future leaders through structured mentoring and succession planning.
- Drive competency development, Individual Development Plans (IDPs), technical training, and knowledge management initiatives.
- Conduct performance reviews, career discussions, and talent development activities.
- Ensure, Timesheet discipline for your team, week on week.
- Drive Continuous Improvement initiatives along with Lean leader.
- Lead automation and AI-enabled productivity improvements across engineering workflows.
- Optimize engineering processes to improve efficiency, quality, and customer responsiveness.
- Ensure compliance with engineering standards, quality systems, and organizational processes.
- Champion adoption of AI, Digital Engineering, and workflow automation solutions.
- Promote innovative engineering practices that improve productivity and customer value.
- Encourage experimentation and implementation of emerging technologies.
Skills
Education
Job description
The Program Manager – HDS ITR Engineering is responsible for leading the end-to-end delivery, growth, and strategic development of the HDS Inquiry-to-Remittance (ITR) Engineering portfolio. The role oversees Accessories Design Engineering and Agile & Core ITR Upgrade teams, ensuring delivery excellence (KPI Milestones), customer satisfaction, operational efficiency, and business growth while fostering a high-performance engineering culture.
The Program Manager – HDS ITR Engineering is responsible for leading the end-to-end delivery, growth, and strategic development of the HDS Inquiry-to-Remittance (ITR) Engineering portfolio. The role oversees Accessories Design Engineering and Agile & Core ITR Upgrade teams, ensuring delivery excellence (KPI Milestones), customer satisfaction, operational efficiency, and business growth while fostering a high-performance engineering culture.
The ideal candidate is a customer-focused leader with strong technical acumen (preferred Gas Powerplant Combine cycle plant Background), commercial mindset, and proven ability to develop teams, identify growth opportunities, and drive continuous improvement.
- Lead the HDS ITR Engineering program across Accessories Design Engineering and Agile & Core ITR Upgrade portfolios.
- Ensure delivery excellence with focus on Quality, Cost, Delivery, and Customer Satisfaction.
- Drive execution against program KPIs including OTD, FTQ, Productivity, Utilization, and Cost of Poor Quality (CoPQ).
- Provide governance through regular operational reviews, risk management, and stakeholder engagement.
- Identify and pursue growth opportunities within existing customer accounts.
- Drive upselling and cross-selling opportunities by expanding engineering scope and value-added services.
- Collaborate with Sales, Delivery, and Customer Leadership to develop account growth strategies.
- Support proposal development, solution definition, effort estimation, and customer presentations.
- Develop business cases for new capabilities and strategic investments.
- Build trusted relationships with customer engineering leaders and key stakeholders.
- Act as the primary escalation point for delivery and technical issues. And close the actions with plan
- Drive customer satisfaction through proactive communication and value creation.
- Represent the organization during customer reviews, strategic workshops, and governance meetings.
- Lead, mentor, and develop multidisciplinary engineering teams.
- Build a high-performance culture focused on ownership, accountability, collaboration, and innovation.
- Coach future leaders through structured mentoring and succession planning.
- Drive competency development, Individual Development Plans (IDPs), technical training, and knowledge management initiatives.
- Conduct performance reviews, career discussions, and talent development activities.
- Ensure, Timesheet discipline for your team, week on week.
- Drive Continuous Improvement initiatives along with Lean leader.
- Lead automation and AI-enabled productivity improvements across engineering workflows.
- Optimize engineering processes to improve efficiency, quality, and customer responsiveness.
- Ensure compliance with engineering standards, quality systems, and organizational processes.
- Champion adoption of AI, Digital Engineering, and workflow automation solutions.
- Promote innovative engineering practices that improve productivity and customer value.
- Encourage experimentation and implementation of emerging technologies.
- Bachelor’s or Master’s degree in Mechanical Engineering or related engineering discipline.
- 12–18+ years of experience in Engineering Services, Power Generation, Industrial Equipment, or related industries.
- Proven experience managing large engineering delivery programs.
- Strong understanding of Inquiry-to-Remittance (ITR) engineering processes.
- Experience in Gas Turbine Accessories, Plant Engineering, or related product engineering is preferred.
None
'/%3e%3cpath%20d='M101.744%2012.4726L102.894%2016.1947L99.0021%2013.2201L101.744%2012.4726ZM105.3%208.40937H100.488L99.0026%203.59473L97.5116%208.41047L92.7%208.40385L96.5965%2011.3834L95.1055%2016.1942L99.0021%2013.2196L101.408%2011.3834L105.3%208.40992V8.40937Z'%20fill='white'/%3e%3cdefs%3e%3clinearGradient%20id='paint0_linear_5593_1381'%20x1='90'%20y1='9.44471'%20x2='99'%20y2='9.44471'%20gradientUnits='userSpaceOnUse'%3e%3cstop%20stop-color='%2300AD70'/%3e%3cstop%20offset='0.998594'%20stop-color='%2300B67A'/%3e%3cstop%20offset='1'%20stop-color='%23DCDCE6'/%3e%3c/linearGradient%3e%3c/defs%3e%3c/svg%3e){kind=small}
