Program Manager

Crossing Hurdles; Gurugram District; On-site; INR 167,000 - 234,000; Full time

Benefits offered by this job

Performance-linked stipend

Exposure to international clients

Potential full-time offer

Job summary

Crossing Hurdles in Gurgaon invites a Delivery & Program Associate intern to join the Founder's Office. You will manage live AI project delivery, allocate work, and publish performance metrics while learning the ropes of client and contributor coordination.

This 3-month paid internship leads to a full-time offer based on performance. The role emphasizes strong written English, MS Excel/Sheets proficiency, and a proactive owner mindset, with exposure to international AI clients.

Qualifications

• Degree or equivalent with strong analytical skills.
• Excellent written English for client and contributor communication.
• Proficient in MS Excel or Google Sheets; exposure to SQL/Python/BI is a plus.
• Strong ownership and ability to manage multiple threads with minimal supervision.
• Interest in AI, model training and evaluation; prior AI industry experience not required.

Responsibilities

• Coordinate day-to-day delivery on live AI projects and track throughput and quality.
• Convert client specifications into clear working instructions for contributors.
• Serve as first point of contact for contributor queries on tasks, access, and payments.
• Create dashboards and trackers to drive payouts, quality reviews and weekly reporting.
• Attend client reviews, record actions and ensure follow-up to closure.
• Assist with contributor onboarding, offboarding, documentation and compliance.

Skills

Written English

Excel/Sheets

Analytical thinking

Ownership & follow-through

Interest in AI

Education

Bachelor's degree or equivalent

Batch 2025/2026

Tools

Google Sheets

MS Excel

SQL

Python

BI Tools

Job description

Crossing Hurdles (Samvedh Grow Private Limited) is one of the world's largest suppliers of AI training talent. We build and run expert contributor teams for global AI labs and data companies, with 50,000+ candidates on our network and 1,000+ roles delivered across coding, STEM, research, linguistics, annotation and professional services.

We are hiring a Delivery & Program Associate into the Founder's Office. This is a 3-month paid internship with a full-time offer at the end, based on performance.

Roles and responsibilities

1. Manage day-to-day delivery on live AI projects: allocate work across the internal contributor pod, track throughput and quality, and publish end-of-day performance numbers.
2. Review client project specifications and evaluation rubrics, and convert them into clear working instructions for contributors.
3. Act as the first line of response for contributor queries on task logic, platform access, policy and payments, with a defined response-time standard.
4. Build and maintain performance dashboards and trackers in Google Sheets and Excel that drive payout calculation, quality review and weekly client reporting.
5. Support client engagement: attend review calls, record action items, draft status updates and follow up to closure.
6. Assist with contributor onboarding and offboarding, documentation and compliance checks.

Desired candidate profile

1. Graduate of the 2025 or 2026 batch, any discipline. Analytical backgrounds such as engineering, economics, mathematics or statistics are an advantage.
2. Excellent written English. The majority of this role is written communication with clients and contributors.
3. Working proficiency in MS Excel or Google Sheets. Exposure to SQL, Python or any BI tool is a plus.
4. Strong ownership and follow-through, with the ability to run multiple threads without supervision.
5. Interest in artificial intelligence, model training and evaluation. No prior AI industry experience required.

Perks and benefits

1. Performance-linked monthly variable on top of the fixed stipend.
2. Direct exposure to international AI clients and to the founder's office.
3. Full-time conversion at revised compensation for interns who clear the bar.