Program Manager

Gedu Services; Dadri; In loco; INR 900.000 - 1.500.000; Tempo pieno

Descrizione del lavoro

GEDU Services Pvt. Ltd. is seeking a seasoned PMO/Project Manager to establish governance frameworks, monitor delivery, and ensure QA standards across SaaS projects.

You will coordinate design, development, content, and account handling, track timelines and budgets, and provide clear status reports to senior management while maintaining rigorous documentation and process templates.

Competenze

• Computer Science graduate with project management experience and methodologies training.
• Industry certifications such as PMP, Prince2 or Scrum Master preferred.
• Hands-on experience with SaaS-based projects and product lifecycle.

Mansioni

• Establish and maintain project governance frameworks, ensuring defined processes and QA standards.
• Monitor project performance and escalate risks or issues as needed.
• Manage end-to-end delivery lifecycle from briefing to post-launch optimisation.
• Coordinate design, development, content, and account teams for timely delivery.
• Act as day-to-day client contact, manage expectations, and align with go-to-market campaigns.
• Monitor budgets, track expenditure, and provide regular status and financial reports.

Conoscenze

Leadership

Stakeholder management

Time management

Multitasking

Verbal communication

Presentation skills

Formazione

Bachelors in Computer Science

PMP / Prince2 / Scrum Master

Strumenti

JIRA

Descrizione del lavoro

Key Responsibilities

1. PMO Governance & Process Management

• Establish and maintain project governance frameworks, ensuring all projects follow defined processes, QA standards, and Service Level Agreements.
• Monitor project performance against agreed success criteria and **escalate risks or issues where necessary.**
• Continuously review and improve delivery processes and ways of working.

2. End-to-End Project Delivery Lifecycle Management

• Manage digital projects from briefing and planning through to launch and post-launch optimisation.
• Coordinate internal teams across design, development, content, and account handling to ensure quality and efficient delivery.
• Track project timelines, resource requirements, and dependencies, ensuring milestones are met.

3. Stakeholder & Client Relationship Management

• Act as the day-to-day client contact during project delivery, managing timelines, expectations, and QA.
• Build and maintain strong relationships with clients and all internal/external stakeholders (including design, development, digital marketing, and sales teams).
• Align website delivery with go-to-market strategy and digital marketing campaigns, understanding the dependencies between launch and broader marketing activities.

4. Budgeting, Reporting & Attention to Detail

• Monitor project budgets, track expenditure, and manage scope changes effectively.
• Provide regular, accurate reports on project status, risks, and financial performance to senior management.
• Ensure all project documentation is detailed, up-to-date, and clearly communicated.

Othe Key Requirements

• Hands-on experience with SaaS-based projects and a strong understanding of the product lifecycle.
• Proven experience managing multiple digital projects concurrently, from brief to delivery.
• Experience in providing process expertise, administrative support, setting and maintaining standards for project management defining process, creating templates, maintaining project documents and defining best practices
• Familiarity with project management tools (JIRA) and methodologies

Skills

• Verbal and non-verbal communication skills
• MIS and presentation skills
• Strong leadership and management skills
• Time management and ability to multitask
• Ability to manage multiple projects

Educational and professional Qualifications

Computer Science Graduate with Project Management experience + training in project management methodologies. Industry certifications such as PMP (Project Management Professional) or other project management certifications such as Prince2, Scrum Master etc. preferred.