Program Manager

PW (PhysicsWallah); Dadri; On-site; INR 1,400,000 - 2,100,000; Full time

Job summary

PW (PhysicsWallah) in India is seeking an analytical, high-ownership Program Manager to lead FinZ’s short-ticket lending initiative from concept through pilot and scale. You will define the business case, build a clear execution roadmap, and drive cross-functional execution with product, tech, data, risk, and operations.

The role emphasizes end-to-end ownership, designing the student journey, eligibility, repayment structures, and customer communications; you will create dashboards, monitor

Qualifications

• MBA from a leading Indian business school with 2–5 years of experience.
• Strong analytical and problem-solving skills with advanced Excel/Sheets and modelling.
• Interest in fintech, digital lending, payments, and UPI AutoPay.
• Clear written and verbal communication and ownership.
• Comfort working with ambiguity and fast-paced environments.

Responsibilities

• Own the initiative end to end—from discovery and solution design to pilot, launch, and optimization.
• Translate business problems into a clear business case, execution roadmap, milestones, workstreams, and measurable outcomes.
• Coordinate with Product, Technology, Design, Data, Business, Risk, Credit, Operations, Finance, Legal/Compliance and external partners.
• Help design the student journey, eligibility approach, repayment structure, customer communication, servicing, and collections processes.
• Build Excel/Google Sheets analyses, trackers, and dashboards; define and monitor funnel conversion, disbursals, repayment success, early delinquency, and unit economics.
• Coordinate pilot readiness, testing, launch sign-offs, and issue resolution; gather feedback and convert learnings into improvements.
• Develop working knowledge of digital lending, disbursal, and repayment flows, including UPI AutoPay/e-mandates.
• Maintain project plans, dependency and risk trackers, decision logs, and crisp progress updates for stakeholders and leadership.

Skills

Analytical thinking

Ownership

Stakeholder coordination

Communication

Education

MBA

Tools

Excel/Google Sheets

SQL

Dashboards/Data visualization

Job description

FinZ is developing a short-ticket lending solution for students enrolled in PW online batches, with an indicative ticket size of ₹5,000–₹6,000. We are looking for an analytical, high-ownership Program Manager to take the initiative from concept to pilot and launch and build an operating model that can scale.

Key Responsibilities

• Own the initiative end to end—from discovery and solution design to pilot, launch, and optimization.
• Translate business problems into a clear business case, execution roadmap, milestones, workstreams, and measurable outcomes.
• Coordinate with Product, Technology, Design, Data, Business, Risk, Credit, Operations, Finance, Legal/Compliance and external partners.
• Help design the student journey, eligibility approach, repayment structure, customer communication, servicing, and collections processes.
• Build Excel/Google Sheets analyses, trackers, and dashboards; define and monitor funnel conversion, disbursals, repayment success, early delinquency, and unit economics.
• Coordinate pilot readiness, testing, launch sign-offs, and issue resolution; gather feedback and convert learnings into improvements.
• Develop working knowledge of digital lending, disbursal, and repayment flows, including UPI AutoPay/e-mandates.
• Maintain project plans, dependency and risk trackers, decision logs, and crisp progress updates for stakeholders and leadership.

What We’re Looking For

• MBA from a leading Indian business school; 2–5 years of experience. Strong candidates with relevant internships or project experience may also apply.
• Strong analytical and problem-solving skills, with advanced Excel/Google Sheets knowledge, including pivots, lookups, and structured modelling.
• Interest in fintech, digital lending, consumer credit, payments, and UPI AutoPay/e-mandates.
• Good program management, planning, prioritization, and stakeholder coordination skills.
• Clear written and verbal communication, attention to detail, and a strong sense of ownership.
• Comfort working with ambiguity, managing multiple workstreams, and delivering in a fast-paced environment.

Good to Have

• Internship or project experience in fintech, lending, payments, banking, consulting, product/program management or business operations.
• Familiarity with KYC, underwriting, disbursal, repayment, delinquency, or collections.
• Exposure to SQL, dashboards, data visualization, business requirements, or user acceptance testing (UAT).

How Success Will Be Measured

• A clear, stakeholder-aligned solution and execution roadmap.
• Timely delivery of key milestones, with risks and dependencies managed proactively.
• A well-run pilot with reliable reporting and actionable learnings.
• Improved funnel, repayment, and customer-experience metrics with appropriate risk and compliance controls.
• A repeatable operating model that supports future growth.

Why Join FinZ Fintech?

• Own a zero-to-one initiative with meaningful business impact.
• Work at the intersection of education, fintech, lending, payments, and product execution within the PW ecosystem.