Program Manager

Ethnus Consultancy Services Pvt Ltd.; Bengaluru; On-site; INR 1,000,000 - 1,500,000; Full time

Benefits offered by this job

Industry-leading performance incentive program

Ample leaves with liberal approval

Partnerships with leading brands like MMT, Ola, Uber, Google, Zoho

Job summary

A leading consultancy firm in technology training is seeking a Program Manager to oversee training programs and manage stakeholder relationships. Candidates should have a post-graduate degree in relevant fields and at least 8 years of experience in the development sector, including 5 years in a managerial role. Responsibilities include enrolment, training support, team management, and quality monitoring. The company offers industry-leading performance incentives and a supportive work environment.

Qualifications

• Minimum 8 years of experience in the development sector, preferably in the education domain.
• At least 5 years of experience in a managerial role.
• Experience in NGOs, CSR activities, and PMKVY projects is an advantage.

Responsibilities

• Ensure candidate enrolment and onboarding on learning platform.
• Support training delivery for employability skills in offline/online mode.
• Build relationships with colleges, NGOs, and stakeholders.
• Lead and manage a team of trainers and coordinators.
• Conduct evaluation and reporting of training programs.

Skills

Verbal communication

Stakeholder management

Team leadership

MS Office proficiency

Monitoring and evaluation

Persuasion and presentation skills

Education

Post-graduation in Sciences, Rural Development, Social Work, Gender Studies, or other Social Sciences

Job description

Our Vision - To Enable Wow and Delightful Careers

Ethnus is a leading Emerging Technology training provider and has trained over 2 million students. Pioneering in employability enhancement and skill development since 2007, Ethnus provides training, certification, and placement support to its students in relevant industry-specific jobs. Ethnus has the honor of being the Cloud expert for Team India in the WorldSkills 2024 competition. We are the Authorized Training Partner of Amazon Web Services (AWS) for the Cloud Computing courses, EC Council for Cyber Security courses, and many more. Our company has been mentioned by Hon. Minister of Education in the Parliament (2019) for delivering high-quality training and mentoring to students. Over 800 higher education institutions around the country trust our services to enhance and build the employability of their students.

Travel : 50%

Program Implementation & Management:

Ensure candidate enrolment and onboarding on the learning platform as per batch size for selected courses.

Support training delivery for employability skills and tech-driven courses in offline/online mode for college-going youth.

Ensure effective implementation of program curriculum, including supporting and mentoring the team in developing training plans, assignments, and evaluations.

Oversee program execution as per MoU, approved budget, and timelines.

Monitor core activities conducted on the field and ensure adherence to quality standards.

Stakeholder Engagement & Outreach:

Build and maintain relationships with colleges, universities, NGOs, and training & placement officers to establish tie‑ups and MoUs for student training programs.

Interact with college principals, NGOs, and other stakeholders through in‑person visits, emails, and calls to promote program features and benefits.

Regularly follow up with institutions regarding admissions, registrations, and post‑training activities.

Conduct outreach in the South region (KA, TN, AP, TS, KL) and travel as needed to facilitate partnerships.

Team Management:

Lead, mentor, and manage a team of trainers and program coordinators to ensure smooth execution of training programs.

Set performance expectations, provide guidance, and monitor team performance to achieve program objectives.

Conduct periodic team meetings to review progress, address challenges, and ensure alignment with organizational goals.

Monitoring, Evaluation & Reporting:

Conduct regular field visits (at least 15 days per month or more as required) to monitor program implementation.

Design and implement monitoring and evaluation tools to assess the effectiveness of training programs.

Ensure data collection, analysis, and reporting of key metrics, including student enrollment, attendance, curriculum engagement, and response analysis.

Prepare weekly, monthly, quarterly, and annual reports as per program requirements.

Document case studies and facilitate baseline, midterm, and end‑term evaluations in coordination with the MEL team.

Administrative & Operational Responsibilities:

Maintain detailed records of all stakeholder interactions, admissions, and training activities.

Ensure database management and reporting to enhance programmatic and financial outcomes.

Prepare presentations and reports for the management team.

Follow up with candidates post‑course completion for certification and feedback.

Requirements

• Education: Post‑graduation in Sciences, Rural Development, Social Work, Gender Studies, or other Social Sciences.
• Experience: Minimum 8 years of experience in the development sector, preferably in the education domain, with at least 5 years of experience in a managerial role.
• Experience in NGOs, CSR activities, and PMKVY projects will be an added advantage.

Skills:

Excellent verbal and written communication skills.

Strong stakeholder management and people skills.

Ability to mentor, guide, and lead a team effectively.

Proficiency in MS Office, MS Excel, and statistical tools.

Experience in monitoring and evaluation, CSR domain, and program reporting.

Strong persuasion and presentation skills.

Enthusiastic, dedicated, and self‑motivated with a positive attitude.

• Industry‑leading performance incentive program
• Ample leaves provided with liberal approval
• Partnerships with leading brands like MMT, Ola, Uber, Google, Zoho etc.