Program Management Office Lead - Enterprise Transformation

NTT DATA Global Delivery Services Ltd; Bengaluru; On-site; INR 1,800,000 - 3,200,000; Full time

Job summary

NTT DATA Global Delivery Services Ltd in Bengaluru, Karnataka, India, seeks a PMO Lead for an Enterprise Transformation Program. You will establish governance, manage the integrated schedule across ERP/SAP, CRM, and data domains, and coordinate multiple vendors to drive on-time, budget-aligned delivery.

The role requires 10+ years in PMO leadership for complex transformations, with strong communication to executives and stakeholders.

Qualifications

• 10+ years of program management in large-scale transformation.
• Experience with ERP/SAP and multi-workstream programs.
• Strong governance, planning, risk, and financial management.

Responsibilities

• Establish integrated program governance, reporting cadence, and delivery controls.
• Own the Integrated Master Schedule across workstreams.
• Drive milestone planning, dependency management, and critical path tracking.
• Lead RAID management and mitigation planning.
• Prepare executive updates, dashboards, and governance reports.

Skills

PMO Leadership

SAP S/4HANA

Integrated planning

Multi-vendor coordination

MS Project/Jira

Tools

MS Project

Smartsheet

Jira

Azure DevOps

Planview

Job description

PMO Lead - Enterprise Transformation Program Req ID: 392771 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us.

We are currently seeking a PMO Lead - Enterprise Transformation Program to join our team in Bengaluru, Karnātaka (IN-KA), India (IN).

PMO Lead - Enterprise Transformation Program Role Summary

Lead the Program Management Office (PMO) for a large-scale enterprise transformation, establishing governance, planning, financial, risk, and reporting disciplines to successfully deliver a complex multi-workstream program spanning ERP/SAP, Digital, CRM, Integration, Data, and Infrastructure initiatives. Provide strategic PMO consulting, leadership, and program oversight to drive successful business transformation outcomes.

Key Responsibilities

• Establish and lead the integrated program governance framework, reporting cadence, and delivery controls.
• Own and manage the Integrated Master Schedule across business and technology workstreams.
• Drive milestone planning, dependency management, critical path tracking, and cross-functional coordination.
• Lead program-level RAID (Risks, Assumptions, Issues, Dependencies) management and mitigation planning.
• Establish decision, action, escalation, and change-control processes.
• Prepare executive steering committee updates, leadership dashboards, and governance reports.
• Coordinate planning and execution across client teams, consulting partners, vendors, and third-party stakeholders.
• Oversee program financial management, resource planning, forecasting, and budget tracking.
• Ensure adherence to program methodologies, governance standards, and stage-gate processes.
• Facilitate program governance forums, leadership reviews, and workstream meetings.
• Oversee testing, release, cutover, deployment, and business readiness planning.
• Identify delivery risks and deviations proactively, driving corrective actions and recovery plans.
• Lead and mentor PMO resources while maintaining a single source of truth for program reporting and governance.
• Provide PMO consulting expertise to drive delivery excellence, stakeholder alignment, and organizational readiness.

Qualifications

• 10+ years of program/project management experience, including PMO leadership for large-scale business and technology transformation programs.
• Proven experience supporting SAP S/4HANA, ERP, or enterprise transformation initiatives.
• Strong expertise in integrated planning, dependency management, and multi-vendor program coordination.
• Experience managing complex global programs involving business, technology, consulting, and third-party teams.
• Strong financial management, resource planning, risk management, and change-control experience.
• Hands-on experience with project and portfolio management tools such as MS Project, Smartsheet, Jira, Azure DevOps, Planview, or similar platforms.
• Excellent stakeholder management, governance, and executive communication skills.
• Retail, Consumer Products, Fashion, or Omnichannel transformation experience preferred.
• PMP, PgMP or equivalent project/program management certification preferred.

Success Measures

• Effective program governance and executive reporting.
• Accurate integrated planning and dependency management.
• Timely identification and resolution of risks, issues, and delivery challenges.
• Strong financial oversight and resource management.
• On-time achievement of key milestones and program objectives.
• Predictable, high-quality delivery across all transformation workstreams.

About NTT DATA

NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D. Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees.

NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Experience Level Senior Level