Program Management Lead – Culture Transformation

5100 Kyndryl Solutions Private Limited; Bengaluru; Hybrid; INR 3,500,000 - 5,500,000; Full time

Job summary

Kyndryl is building a flexible, hybrid-friendly culture transformation team focused on leadership practices and employee engagement. This role translates culture priorities into practical tools for managers and teams, supports leaders in applying best practices, and shares successful approaches across geographies.

You will embed the Kyndryl Way into everyday behavior, coordinate cross-functional culture initiatives, and deliver insights from engagement measures to drive improvements at scale.

Qualifications

• Experience delivering culture change and organizational development in a complex org.
• Practical knowledge of change management and turning priorities into actions.
• Ability to interpret survey data and drive measurable planning with leaders.
• Strong facilitation, writing, and relationship skills for stakeholders.
• Comfort working through shifting priorities while delivering employee experience.

Responsibilities

• Translate culture priorities into manager guides, team activities, and resources.
• Support leaders in applying practices like listening, recognition, and accountability.
• Gather and share The Kyndryl Way examples across teams and geographies.
• Embed The Kyndryl Way into daily behaviors through routines and symbols.
• Manage culture workstream plans, milestones, and status reporting.
• Coordinate with HRBPs, Learning, Communications, and business partners.

Skills

Culture change

Organizational development

Employee engagement

Change management

Stakeholder facilitation

Education

Bachelor’s degree or equivalent

Tools

Glint

Job description

Who We Are

At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people—Kyndryls—that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive.

The Role

Key Responsibilities

Culture Activation and Leadership Practices

Translate enterprise culture priorities and leadership behaviors into manager guides, team activities, communications, and other usable resources for assigned audiences.

Support global and local leaders and managers in applying practices such as listening, recognition, accountability, simpler ways of working, and decisions at the appropriate level.

Gather examples of The Kyndryl Way in action and share effective practices across teams and geographies.

Help embed The Kyndryl Way by turning culture priorities into everyday behaviors, reinforcing them through team routines and processes (systems), and highlighting examples and recognition that make the culture visible (symbols).

Change and Adoption Plan and deliver change activities for assigned initiatives, including stakeholder engagement, readiness, communications, enablement, and follow-up.

Coordinate with HRBPs, Talent, Learning, Communications, and business partners to adapt materials to local needs while staying aligned with the enterprise culture approach.

Support culture advocates and other partner networks

by preparing resources, facilitating working sessions, and capturing barriers and feedback.

Engagement and Insights

Review engagement survey results, listening feedback, and available culture measures with partners to identify themes and practical actions.

Help managers and teams develop, track, and refine engagement action plans; summarize progress and lessons learned for the Culture Transformation team.

Use participation, adoption, and employee feedback measures to evaluate assigned initiatives and recommend improvements.

Project Delivery and Coordination

Manage project plans for assigned culture workstreams, including milestones, deliverables, owners, dependencies, and status reporting.

Coordinate cross-functional contributors, facilitate working meetings, and follow through on commitments to keep work moving.

Identify delivery risks and blockers early, propose options, and elevate matters that affect scope, timing, resources, or enterprise alignment.

Your Future at Kyndryl

Every position at Kyndryl offers a way forward to grow your career. We have opportunities that you won’t find anywhere else, including hands‑on experience, learning opportunities, and the chance to certify in all four major platforms. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here.

Who You Are

You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others.

Qualifications Required Experience and Skills

Experience delivering culture change, organizational development, employee engagement, leadership, or related HR initiatives in a complex organization; typically 5 or more years of relevant experience. Practical knowledge of change management and the ability to turn broad priorities into clear tools and actions for leaders and teams. Experience coordinating cross-functional projects, maintaining plans and milestones, managing dependencies, and communicating risks. Ability to interpret survey and listening data, identify themes, and support measurable action planning. Strong facilitation, writing, and relationship skills; able to influence stakeholders without direct authority and collaborate across functions and geographies. Comfort working through changing priorities while maintaining attention to delivery and the employee experience.

Preferred Experience

Experience with employee listening platforms such as Glint, or similar tools, including engagement action planning. Experience developing manager resources, supporting culture networks, or helping integrate recognition and employee experience programs. Experience in a global, matrixed organization or a technology services environment.

Education

Bachelor’s degree or equivalent practical experience. Study in organizational development, human resources, organizational psychology, communications, business, or a related field is helpful.

Being You

The “Kyn” in Kyndryl means kinship, which represents the strong bonds we have with each other, our customers and our communities. We focus on ensuring all Kyndryls feel included and we welcome people of all cultures, backgrounds, and experiences. Even if you don’t meet every requirement, we encourage you to apply. We believe in growth, and we’re excited to see what you can bring. At Kyndryl, employee feedback has told us that our number one driver of employee engagement is belonging. That sense of belonging — being a valued, respected, trusted member of the team — is fundamental to our culture and fueling great experiences for our customers. This dedication to welcoming everyone into our company means that Kyndryl gives you the ability to thrive and contribute to our culture of empathy and shared success. That’s The Kyndryl Way.

What You Can Expect

Your career with us isn’t just a job—it’s an adventure with purpose. We offer a dynamic, hybrid-friendly culture that supports your well-being and empowers you to grow. Our Be Well programs are thoughtfully designed to support your financial, mental, physical, and social health—because we know that when you feel your best, you do your best. From your very first day, you’ll dive into impactful work that powers the systems our customers rely on every day. You won’t just contribute—you’ll make a difference, tackling meaningful projects that sharpen your skills and fuel your growth. We’re here to champion your journey. With powerful tools to chart your career path, personalized development goals aligned with your ambitions, and continuous feedback to keep you inspired and on track, you’ll have everything you need to thrive and evolve. You’ll develop in-demand skills to grow your career and achieve your ambitions with access to cutting-edge learning opportunities—from certifications with Microsoft, Google, and Amazon to coaching and hands‑on experiences. And through it all, you’ll be part of a culture that values empathy, restless learning, and a devotion to shared success. We want you to thrive here—and we’re committed to helping you do just that.

At Kyndryl, we achieve progress the world depends on, with purpose. Beginning with the purpose that matters to you. Because here, you will be part of a culture designed with purpose. One that is restless, empathetic and devoted. Where we are committed to sustainable progress for our customers and supporting the communities where we work and live.