Program Coordinator

NTT DATA Global Delivery Services Ltd; Hyderabad; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

NTT DATA Global Delivery Services Ltd in Hyderabad seeks a Program Coordinator to support planning, governance, and delivery of strategic programs comprising multiple interrelated projects. You will work with Program Managers, PMO, Finance, and stakeholders to ensure schedules, financials, risks, and reporting are effectively coordinated.

The role emphasizes governance adherence, executive reporting, and cross-functional collaboration to drive program transparency and successful outcomes across

Qualifications

• Bachelor's degree or higher in IT, Engineering, Life Sciences, Business Administration, or related field.
• 5–7 years of experience in Program Coordination, Project Coordination, PMO, Project Controls, or Program Management support.
• 3+ years of experience supporting large-scale, cross-functional programs.
• 1–3 years in Life Sciences, Pharmaceuticals, Healthcare, Medical Devices, or regulated industries is preferred.
• 3+ years with Planview or similar PPM platforms.
• 3+ years of experience in program financial management, budgeting, forecasting, and reporting.
• Advanced proficiency in Excel, PowerPoint, Word, and reporting/dashboard tools.
• Strong analytical, organizational, communication, and stakeholder management skills.

Responsibilities

• Coordinate activities across multiple projects, workstreams, and cross-functional teams within strategic programs.
• Support Program Managers with program planning, execution, monitoring, and delivery of business objectives.
• Maintain integrated program schedules, milestones, deliverables, and inter-project dependencies.
• Track program progress and ensure alignment between project teams and business stakeholders.
• Coordinate cross-functional communication to ensure timely execution of program deliverables.
• Facilitate governance meetings, steering committee reviews, and leadership updates.
• Prepare agendas, minutes, action items, and follow-up communications.
• Ensure adherence to PMO governance standards and processes.
• Consolidate project information into program-level reporting for leadership review.
• Present accurate program metrics to managers and senior stakeholders.
• Identify and manage program risks, issues, assumptions, and dependencies.
• Support PMO governance, budget monitoring, and financial reporting.
• Support demand intake, portfolio planning, and resource allocation.
• Identify opportunities to improve governance processes and reporting efficiency.

Skills

Program Coordination

Program Governance

Portfolio Management

PMO Operations

Planview

PPM

Program Financial Management

Budgeting

Forecasting

Resource Planning

Dependency Management

Risk & Issue Management

Executive Reporting

Dashboard Development

Portfolio Reporting

Stakeholder Management

Cross-Functional Coordination

Process Improvement

Microsoft Excel (Advanced)

Microsoft PowerPoint

Microsoft Project (Preferred)

Education

Bachelor's degree in Information Technology, Engineering, Life Sciences, Business Administration, or a related discipline

Tools

Planview

Project Portfolio Management (PPM) tools

Job description

Program Coordinator Job Title - Program Coordinator Job Summary

The Program Coordinator supports the successful planning, execution, governance, and monitoring of strategic programs consisting of multiple interrelated projects. Working closely with Program Managers, Project Managers, PMO, Finance, and business stakeholders, this role ensures program objectives, schedules, financials, dependencies, risks, and reporting requirements are effectively coordinated and managed. The Program Coordinator serves as the operational backbone of the program, driving alignment across project teams, maintaining governance standards, providing executive reporting, and supporting financial and portfolio management activities. This position plays a critical role in ensuring program transparency, operational excellence, and successful delivery across the program lifecycle.

Key Responsibilities

Program Coordination & Delivery

• Coordinate activities across multiple projects, workstreams, and cross-functional teams within strategic programs.
• Support Program Managers with program planning, execution, monitoring, and successful delivery of business objectives.
• Maintain integrated program schedules, milestones, deliverables, and inter-project dependencies.
• Track program progress and ensure alignment between project teams and business stakeholders.
• Coordinate cross-functional communication to ensure timely execution of program deliverables.

Program Governance

• Facilitate program governance meetings, steering committee reviews, and leadership updates.
• Prepare agendas, meeting minutes, action items, and follow-up communications.
• Ensure adherence to PMO governance standards, methodologies, and organizational processes.
• Support stage-gate reviews, approvals, and governance workflows.

Program Reporting & Executive Communication

• Program status reports
• Executive dashboards
• KPI and performance reports
• Executive summaries
• Risk and issue logs
• Meeting documentation
• Consolidate project-level information into program-level reporting for leadership review.
• Present accurate and timely program metrics to Program Managers and senior stakeholders.

Risk, Issue & Dependency Management

• Program risks
• Issues
• Assumptions
• Dependencies
• Mitigation plans
• Identify and allocate program-level schedule conflicts, resource constraints, financial concerns, and delivery risks.
• Support proactive risk management and issue resolution activities.

Portfolio & Planview Administration

Maintain program information within Planview or other Project Portfolio Management (PPM) tools, including:

• Program setup and maintenance
• Project alignment and dependency tracking
• Program health and status reporting
• Resource planning and capacity management
• Financial reporting and budget monitoring
• Governance approvals and workflow management
• Portfolio reporting and analytics

Program Financial Management

Support program financial planning and governance by managing:

• Budget tracking
• Forecast updates
• Actual spend monitoring
• Resource cost analysis
• Variance reporting
• Accrual tracking
• Financial dashboards and reporting

Collaborate closely with Finance and Program Managers to ensure financial accuracy and transparency.

Portfolio Planning & PMO Support

• Support demand intake and project prioritization activities.
• Assist with portfolio planning and resource allocation.
• Ensure compliance with PMO standards, reporting requirements, and governance processes.
• Support audit readiness and compliance documentation where applicable.

Continuous Improvement

Identify opportunities to improve governance processes, reporting efficiency, resource management, and operational effectiveness. Contribute to PMO maturity initiatives and best practice adoption. Recommend process improvements that enhance program visibility and delivery performance.

Qualifications

• Bachelor's degree in Information Technology, Engineering, Life Sciences, Business Administration, or a related discipline.
• 5–7 years of experience in Program Coordination, Project Coordination, PMO, Project Controls, or Program Management support.
• 3+ years of experience supporting large-scale, cross-functional programs.
• 1 to 3 years of experience within Life Sciences, Pharmaceuticals, Healthcare, Medical Devices, or other regulated industries is preferred.
• 3+ years of hands‑on experience with Planview or other Project Portfolio Management (PPM) platforms.
• 3+ years of experience supporting program financial management, budgeting, forecasting, and reporting.
• Advanced proficiency in Microsoft Excel, PowerPoint, Word, and reporting/dashboard tools.
• Strong analytical, organizational, communication, and stakeholder management skills.
• Ability to manage multiple priorities within a fast‑paced, matrixed organization.

Required Skills

• Program Coordination
• Program Governance
• Portfolio Management
• PMO Operations
• Planview
• Project Portfolio Management (PPM)
• Program Financial Management
• Budgeting & Forecasting
• Resource Planning
• Capacity Planning
• Dependency Management
• Risk & Issue Management
• Executive Reporting
• Dashboard Development
• Portfolio Reporting
• Stakeholder Management
• Cross-Functional Coordination
• Process Improvement
• Microsoft Excel (Advanced)
• Microsoft PowerPoint
• Microsoft Project (Preferred)

Preferred Competencies

Knowledge of Waterfall, Agile, and Hybrid project management methodologies. Understanding of PMO governance frameworks and portfolio management practices. Experience supporting strategic transformation, digital, IT, or enterprise business programs. Familiarity with regulated Life Sciences environments, including GxP and GAMP 5. Strong facilitation, problem‑solving, and decision‑support capabilities. Experience working with geographically distributed global teams. Ability to communicate effectively with senior leadership and executive stakeholders.

Preferred Certifications

• Project Management Professional (PMP) – Preferred
• Certified Associate in Project Management (CAPM) – Preferred
• PMI Program Management training or certification – Preferred
• Agile or Scrum Certification (CSM, PSM, SAFe, or equivalent) – Preferred

Success Measures

• Ensure program schedules, dependencies, and governance activities remain current and accurate.
• Deliver timely, high-quality executive reporting and portfolio insights.
• Maintain financial visibility through accurate budget, forecast, and variance tracking.
• Improve coordination across projects and stakeholders to enable successful program delivery.
• Support PMO governance compliance and contribute to continuous process improvement.
• Enhance program transparency, operational efficiency, and strategic decision-making across the organization.

Experience Level

Senior Level