Sr. Program Manager (NON-IT and NGO)

Americares India; Mumbai; On-site; INR 1,800,000 - 2,400,000; Full time

Job summary

Americares India seeks a Senior Manager – Programs to drive design, execution, and scale-up of health system strengthening initiatives. You will oversee multiple locations, ensuring high-quality implementation aligned with organizational goals and community needs.

Collaborating with government stakeholders, partners, and donors, you will provide technical inputs, develop SOPs, and guide teams to achieve measurable health outcomes. Strong program management and leadership are essential.

Qualifications

• MPH or master’s degree in social work with strong project management experience.
• 8–10 years of development sector program experience and 2–3 years supervisory experience with public health departments.

Responsibilities

• Lead project management of Health System Strengthening initiatives across multiple locations.
• Provide implementation support and develop work plans and MLE plans.
• Engage government agencies, primary/secondary/tertiary facilities for permissions and updates.
• Develop SOPs, briefs, and monthly progress reports.
• Coordinate procurement, logistics, and field operations to ensure timely deliverables.

Skills

Project management

Stakeholder management

Public health

Team leadership

Strategic thinking

Data analysis

Education

MPH

Master’s in Social Work

Tools

MS Excel

MS PowerPoint

MS Word

Job description

The Senior Manager – Programs will play a critical role in driving the design, execution (Project Management) and scale-up of Americares India’s public health and health systems strengthening initiatives. This position is responsible for overseeing multiple locations, ensuring high-quality implementation, and aligning program outcomes with organizational goals and community needs. Working closely with internal teams, government stakeholders, partners, and donors, the role requires strong program management expertise, strategic thinking, and hands‑on leadership. The Senior Manager will also contribute technical inputs, support evidence-based decision‑making, and strengthen systems to ensure sustainable and impactful health outcomes across program geographies.

Whatwill you do in this role (Roles and Responsibilities)

Duties and Responsibilities

Project Management of Health System Strengthening Initiative

• Work on the delivery of Health System Strengthening program with speed and accuracy.
• Provide project implementation support to teams at multiple locations for day‑to‑day operations across various components.
• Understand the requirement of high level of multi‑tasking required and accordingly develop, execute program strategies to meet milestones.
• Develop program work plans (project, annual) and MLE plans along with the MLE team for successful project execution

Stakeholder Management:

• Liaise with government organizations and Primary/secondary/ tertiary health facilities for– seeking permissions, sharing updates, conducting follow‑ups.
• Closely work with identified stakeholders to ensure mutually agreed vision is delivered on ground.
• Implementation of community event/s in co‑ordination with field staff, gross root level NGOs.

Technical inputs:

• Lead a team to map public health sector opportunities for organization‑keep him/herself informed on the policies of GOI and work with Program Director to develop robust proposals.
• Develop SOPs for existing programs.
• Develop program briefs/reports for wider circulation.
• Independently conduct basic analysis and guide teams accordingly.
• Collate, report and document monthly progress of the program to be shared in monthlyreview meetings.

Office co‑ordination:

• Co‑ordination with Procurement & Logistic team and/vendors for timely procurement/delivery of consumables, collaterals etc.
• Overseeing the repair & renovation work of consultants, Procurement & Logistic vendors as well as in house teams.

Other Implementation Responsibilities:

• Keeping all supporting documents such as case studies, photo consents, school letters etc ready for timely usage.
• Any other responsibilities assigned.

We are looking for someone who has:

Required Qualifications

MPH or master’s degree in social work with a strong project management experience/ background.

At least 8-10 years of work experience in development sector program and 2-3 years of supervisory experience along with experience of working with public health departments

Desired Experience

• Supervisory experience of managing teams for project management working with range of professionals – from grass root health workers to highly qualified professionals.
• Working experience of handling 2-3 projects simultaneously.
• Working experience of working with public health department for health system strengthening.

Desired profile of the candidate

• Passion to work with the underprivileged community
• Should be a good team player as well as good team leader
• Ability to multi-task and meet deadlines
• Strong organizational skills
• Experience of working with Govt authorities
• Open to travel
• Work experience in urban areas
• Publications in reputed journals – first or second author
• Understanding various research methodologies and statistics

Skills and Competencies

• Confident to manage team with minimum support for day‑to‑day operations.
• Ability to work in support of and collaboratively with a range of people at all levels.
• Computer and Internet competency is required, specifically MS- Excel and MS- PPTXs.
• Works effectively within a variety of situations, individuals and groups.
• Communicates clearly and professionally in written and oral forms
• Escalates the operations related challenges in timely manner
• Helps teams to remove roadblocks
• Fluency in spoken and written English and Hindi are required.