Program Associate, Youth Program

Quest Alliance; Mangaluru; Hybrid; INR 325,000 - 389,000; Full time

Benefits offered by this job

Personal accident insurance

Mediclaim insurance

RFS learning allowance

Internet allowance

Childcare support

Wellbeing program access

Counselling sessions

Job summary

QUEST Alliance in Mangaluru is seeking a proactive Program Associate to lead Youth Program interventions across Government ITIs. You will implement programs, engage stakeholders, develop trainers, and strengthen institutes.

The role emphasizes employability skills, digital learning, career transitions, and regular reporting with site visits and collaboration with government and industry partners.

Qualifications

• Experience in program implementation or youth development.
• Knowledge of vocational education and skilling ecosystem.
• Willingness to travel extensively within the zone and beyond.

Responsibilities

• Lead Program Implementation & Quality across Government ITIs.
• Develop implementation plans, monitor progress, ensure timely delivery.
• Site visits to ITIs for monitoring and stakeholder engagement.
• Strengthen institute ownership and mainstream interventions.
• Coordinate with placement, training, data, and documentation teams.
• Documentation & reporting: monthly and quarterly progress, risks, impact.

Skills

Facilitation skills

Communication skills

Planning & organization

Stakeholder management

Documentation & reporting

Travel readiness

Tools

MS Office

Digital platforms

Job description

QUEST Alliance is looking for a proactive Program Associate – Mangalore Zone to lead Youth Program interventions across Government ITIs in the zone. The role involves program implementation, stakeholder engagement, trainer development, employability skills, digital learning, career transitions, and institutional strengthening.

Key Responsibilities

• Program Implementation & Quality
• Lead implementation of QUEST programs across assigned Government ITIs.
• Develop implementation plans, monitor progress, and ensure quality and timely delivery.
• Conduct regular ITI visits for monitoring, handholding, and stakeholder engagement.
• Strengthen institute ownership and support long-term mainstreaming of interventions.
• Support Principal Leadership Programs, Change Projects, Student Hubs, and placement initiatives.
• Employability Skills & Facilitation
• Facilitate sessions on employability, life skills, career readiness, AI, green skills, and future skills.
• Ensure facilitator and learner onboarding and engagement on the MyQuest App, with a focus on completion targets.
• Lead trainer development, ToTs, workshops, orientations, and continuous mentoring.
• Conduct career-readiness activities such as resume building, mock interviews, guest lectures, exposure visits, OJT, and placement support.
• Promote gender inclusion and inclusive learning environments.
• Stakeholder & Partnership Management
• Build strong relationships with ITIs, principals, trainers, government officials, industries, and ecosystem partners.
• Act as the key point of contact for institutes in the assigned zone.
• Coordinate with placement, training, data, technology, and documentation teams.
• Support government reviews, donor visits, stakeholder meetings, and industry engagement.
• Documentation & Communication
• Maintain accurate records of program activities, sessions, success stories, case studies, and stakeholder engagement.
• Prepare timely monthly and quarterly reports covering progress, challenges, risks, and impact.
• Ensure regular communication and updates with institutes and stakeholders.
• Data, Monitoring & Evaluation
• Ensure timely and accurate updating of learner, trainer, engagement, completion, and outcome data.
• Support assessments, baseline/endline studies, monitoring, and review processes.
• Use data to identify gaps, track progress, and improve implementation quality.
• Learning & Organizational Contribution
• Continuously learn about vocational education, skilling, employability, AI, green skills, and future skills.
• Collaborate with state and zonal teams to improve program delivery.
• Contribute innovative ideas for learner engagement and institute strengthening.
• Participate actively in team meetings, reviews, trainings, and organizational learning.
• Follow QUEST Alliance's values and HR, finance, safeguarding, and organizational policies.

Requirements

• 1-2 years of experience in program implementation, skilling initiatives, or youth development, preferably in the vocational training or government ecosystem.
• Strong facilitation and training skills
• Government stakeholder management and liaising
• Communication and negotiation skills
• Relationship building and networking abilities
• Planning and organizational skills
• Problem-solving and decision-making abilities
• Documentation and reporting skills
• Ability to work independently and collaboratively
• Adaptability and solution-oriented thinking
• Understanding of vocational education and skilling ecosystem
• Basic proficiency in MS Office and digital platforms
• Willingness to travel extensively within the zone and outside when needed

Salary

The pay band for the position starts at Rs. 32,000/- per month (cost to company) (The salary offered will be commensurate with the experience and expertise of the candidate.)

Benefits

• Comprehensive Personal Accident Insurance covering up to ₹10,00,000 annually
• Mediclaim Insurance covering up to ₹3,00,000 annually, supported through our insurance partner, who also offer additional wellness benefits
• Reach for the Stars (RFS) amount of up to ₹5,000 to support your self-learning and knowledge-building efforts
• Internet allowance of up to ₹750/month, reimbursable based on actual usage to support flexible and hybrid working arrangements
• For employees with children under the age of 6 years, Quest offers childcare or day care fee support through a monthly matching contribution of up to ₹3,000, helping you create a supportive work-life balance
• Access to emotional health and wellbeing programs such as:
• Group sessions worth ₹7,500 per session fully covered by the organisation
• 1:1 counselling sessions (worth ₹1,800 per session), fully covered by the organisation