Program Associate

Josh Talks; Hyderabad; On-site; INR 167,000 - 279,000; Part time

Job summary

Josh Talks Pvt Ltd. is seeking a Program Associate for Healthcare Speech Data (Hospital Recording) on a contracting basis in Hyderabad.

You will manage hospital-site recording programs, onboarding staff, ensuring consent and privacy, and coordinating transcription and annotation workstreams. The role requires hands-on presence in hospitals, strong coordination with clinicians and coordinators, and sensitivity to patient privacy.

Qualifications

• Based in Hyderabad and comfortable spending most days inside hospital settings.
• Fluent in Telugu and Hindi; Urdu or Dakhni is a plus.
• Experience coordinating with hospital staff and keeping them on schedule.
• Discreet and respectful around patients; meticulous about consent documents.
• 0–2 years in programme delivery, healthcare operations, clinical research coordination, surveys, or data collection.
• Proficient with Excel or Google Sheets and tracking tools.

Responsibilities

• Coordinate hospital site schedules and recording plans.
• Onboard clinicians on recording protocol and consent.
• Prepare sites around patient flow and clinic hours.
• Oversee first recordings and manage refusals with care.
• Ensure privacy-safe capture and consent metadata.
• Collect and validate metadata forms for every recording.
• Manage segmentation and transcription teams on annotation tools.
• Recruit transcribers with medical terminology and Telugu dialects.
• Arrange and track expert reviews when required.
• Report weekly on hours, QC, topic and demographic distributions, hospitals covered.

Skills

Coordination

Stakeholder management

Data collection

Communication

Attention to detail

Tools

Excel

Google Sheets

Annotation tools

Recording devices

Job description

Program Associate - Healthcare Speech Data (Hospital Recording), Contract

Location: Hyderabad (on-site at assigned hospitals)

About the role

We are building real-world speech datasets for healthcare AI: natural conversations between doctors, nurses and other hospital staff and the patients they serve, recorded in outpatient departments, wards and counselling rooms, in the local language with dialect and code-switching intact. This is not app-based crowd recording and not studio work. You will run the recording programme at the assigned hospitals in Hyderabad, from onboarding the hospital staff to delivering clean, consent-verified, transcribed data.

What you will do

• Coordinate with the hospital point of contact at each assigned site to plan departments, rooms, timings and recording schedules
• Onboard doctors, nurses and counsellors one-on-one on the recording protocol, consent script and how to pause when personal or sensitive topics come up, and certify them before they record
• Prepare each site around patient flow and clinic hours, and place devices without disrupting care
• Be present for the first recordings at each hospital, and handle patient and staff refusals with care
• Enforce privacy-safe capture: no names, phone numbers or identifying details recorded, sensitive topics handled correctly, and patient consent audio present on every file
• Collect and validate a standard metadata form for every recording (speaker role, demographics, language and dialect, department, environment, device, topic tags), and reject files with missing fields
• Manage the segmentation and transcription teams on the annotation tool, and recruit transcribers who know medical terminology and Telugu dialects
• Arrange and track review by medical experts where required
• Report weekly on hours recorded, hours passed QC, topic distribution, demographic distribution and hospitals covered

What we are looking for

• Based in Hyderabad and comfortable spending most working days inside hospital settings
• Fluent in Telugu and Hindi (Urdu or Dakhni is a plus), because this is close to essential for the work
• Comfortable working with hospital staff and coordinators, and keeping them on schedule
• Calm, respectful and discreet around patients and sensitive conversations, and rigorous about consent paperwork
• 0 to 2 years in programme delivery, healthcare operations, clinical research coordination, surveys or data collection
• Comfortable with Excel or Google Sheets, trackers and annotation or recording tools

Good to have

• Experience in hospital operations, clinical trials, public health or health-tech projects
• Experience with speech, transcription or annotation projects
• Familiarity with data privacy and patient consent practices, including India's data protection rules

You will be measured on

• Accepted hours against plan per hospital and department
• 100% of recordings with patient consent audio and complete metadata, and zero personal-information incidents in delivered data
• Segmentation and transcription passing client validation first time
• Topic and demographic distribution within agreed ranges
• Staff retention: recorders still active past the first month at or above the agreed share