Professional Services Engineer - Storage Administrator

NetApp; Bengaluru; Hybrid; INR 600,000 - 800,000; Full time

Job summary

NetApp is seeking an entry-level Storage Administrator in Bengaluru with 2–3 years of hands-on NetApp ONTAP administration experience. The role involves deploying and supporting NetApp storage environments, monitoring performance, and executing DR activities.

Hybrid work with three days in the office is expected. The candidate should have strong technical, communication, and customer-facing skills, plus experience with SnapMirror, cloning, deduplication, and various storage protocols.

Qualifications

• 2–3 years of NetApp Storage Administration and Support.
• Strong knowledge of NetApp ONTAP/CDOT environments.
• Experience with SnapMirror, Cloning, Deduplication, and Replication.
• Understanding of CIFS, NFS, iSCSI, and Fibre Channel.

Responsibilities

• Deploy, administer, and support NetApp Storage environments (ONTAP/CDOT).
• Monitor, troubleshoot, and resolve storage performance and availability issues.
• Perform firmware and OS upgrades on storage infrastructure.
• Manage provisioning, snapshots, cloning, deduplication, replication, and DR activities.
• Configure and support SnapMirror, IntelliSnap, and backup integrations.
• Use OnCommand Unified Manager, Performance Manager, and Insight for management.
• Support storage protocols (CIFS, NFS, iSCSI, FC).
• Participate in ITIL-aligned incident, problem, change, and configuration management.

Skills

NetApp ONTAP

Storage administration

Customer facing

ITIL

VMware vSphere

Linux administration

Networking fundamentals

Backup/DR

Documentation

Tools

OnCommand Unified Manager

Performance Manager

Insight

Job description

We are seeking an Entry-Level NetApp Storage Administrator with 2–3 years of hands-on experience in NetApp ONTAP administration, troubleshooting, and storage management. The ideal candidate should be available for immediate joining and possess strong technical, communication, and customer-facing skills.

Key Responsibilities

• Deploy, administer, and support NetApp Storage environments (ONTAP/CDOT)
• Monitor, troubleshoot, and resolve storage performance and availability issues
• Perform firmware and operating system upgrades on storage infrastructure
• Manage storage provisioning, snapshots, cloning, deduplication, replication, and disaster recovery activities
• Configure and support SnapMirror, IntelliSnap, controller failover, and backup integrations
• Utilize NetApp management tools including OnCommand Unified Manager, Performance Manager, and Insight
• Support storage protocols including CIFS, NFS, iSCSI, and Fibre Channel environments
• Participate in incident, problem, change, and configuration management processes following ITIL practices
• Assist with DR planning, DR testing, backup validation, and recovery procedures
• Collaborate with compute, virtualization, networking, and application teams to resolve infrastructure issues
• Maintain operational documentation and provide timely customer communication.

Required Skills & Experience

• 2–3 years of experience in NetApp Storage Administration and Support.
• Strong knowledge of NetApp ONTAP/CDOT environments.
• Experience with storage technologies including Snapshots, SnapMirror, Cloning, Deduplication, and Replication.
• Understanding of storage protocols: CIFS, NFS, iSCSI, and Fibre Channel.
• Knowledge of VMware vSphere, Microsoft Windows Server environments, and networking fundamentals.
• Experience in Linux System Administration.
• Familiarity with SAN, WAN, backup, monitoring, and disaster recovery platforms.
• Understanding of security hardening, performance tuning, and infrastructure best practices.
• Exposure to managed services and outsourced support environments.
• Excellent verbal and written communication skills.
• Strong stakeholder management and customer service orientation.

Preferred Qualifications

• ITIL Foundation Certification.
• Knowledge of Cisco networking and virtualization technologies.

Work Schedule

• Two weekly off days, which maybe:
• Two mid-week days or One weekday and one weekend day.
• Hybrid work model with mandatory office presence three days per week in Bangalore.

Preferred Candidate Profile

• Immediate joiner or candidates with short notice periods.
• Bangalore-based candidates preferred.
• Positive, proactive, flexible, and team-oriented professional with a strong learning mindset.