Production Support -Financial Services

eClerx; Pune District; Hybrid; INR 1,200,000 - 2,100,000; Full time

Job summary

eClerx is seeking a Platform Technical Analyst with 5+ years of Financial Services Production Support experience to back critical Asset Servicing and post-trade platforms in Pune.

You will handle incident management, RCA, data reconciliation, and collaborate with Operations, Product, Technology, and external vendors to ensure high availability and performance. Strong SQL and Python skills are essential, with experience in Asset Servicing / Corporate Actions a plus.

Qualifications

• 5+ years of experience in Financial Services Production Support (L2/L3).
• Strong experience in Asset Servicing / Corporate Actions.
• Advanced SQL skills complex queries, performance tuning, data analysis, troubleshooting, and stored procedures.
• Intermediate to advanced Python – automation, data analysis, operational tools, and reconciliation.
• Experience supporting mission-critical trading or post-trade platforms.
• Strong knowledge of Incident Management, RCA, monitoring, SLA management, and production support.
• Good experience in requirement gathering, business-to-technical translation, reconciliation, problem-solving, and stakeholder management.
• Ability to work with Operations, Product, Technology, and external vendors.
• Preferred Platform Experience: Broadridge, GLOSS, Global One, SwapOne, S&P IMActions, or Geneva.

Skills

SQL

Python

Production Support

Asset Servicing

Corporate Actions

Financial Services

L2/L3 Support

Incident Management

Data Reconciliation

Stakeholder Management

Job description

Platform Technical Analyst Financial Services/Application Support

Experience: 5+ Years
Location: Pune-WFO-3 Days

We are looking for an experienced Platform Technical Analyst with strong Financial Services/Asset Servicing experience to support critical Asset and Tax Services platforms.

Key Requirements:

• 5+ years of experience in Financial Services Production Support (L2/L3).
  
• Strong experience in Asset Servicing / Corporate Actions.
  
• Advanced SQL skills complex queries, performance tuning, data analysis, troubleshooting, and stored procedures.
  
• Intermediate to advanced Python – automation, data analysis, operational tools, and reconciliation.
  
• Experience supporting mission-critical trading or post-trade platforms.
  
• Strong knowledge of Incident Management, RCA, monitoring, SLA management, and production support.
  
• Good experience in requirement gathering, business-to-technical translation, reconciliation, problem-solving, and stakeholder management.
  
• Ability to work with Operations, Product, Technology, and external vendors.
  

Preferred Platform Experience:
Broadridge, GLOSS, Global One, SwapOne, S&P IMActions, or Geneva.

Key Skills:
SQL | Python | Production Support | Asset Servicing | Corporate Actions | Financial Services | L2/L3 Support | Incident Management | Data Reconciliation | Stakeholder Management

Please share profiles along with the candidate’s expected/average cost.