Product Test Consultant

Cognizant; Chennai Metropolitan Area; Hybride; INR 1 500 000 - 2 100 000; Plein temps

Résumé du poste

Cognizant is seeking a senior product test consultant specializing in Facets claims and benefit configuration for healthcare payer and provider solutions. The role operates in a hybrid work model and emphasizes deep hands-on validation of complex configurations to improve claims processing accuracy, system reliability, and compliance.

You will collaborate with cross-functional teams to deliver robust Facets implementations that enhance member and provider experiences while supporting enterprise

Qualifications

• Nine to twelve years in product testing with healthcare payer/provider focus.
• Expert proficiency in Facets claims functionality and rules.
• Knowledge of Facets benefit configuration and eligibility constructs.
• Hands-on experience across Facets platform capabilities (membership, billing).
• Domain knowledge in provider networks, contracts and reimbursement models.
• Understanding payer processes: enrollment, benefits administration, claims lifecycle.
• Familiarity with hybrid work practices and day shift collaboration.

Responsabilités

• Drive test strategy planning for Facets modules covering claims adjudication and benefit configuration.
• Design detailed test scenarios and data sets for Facets claims processing.
• Execute functional and integration testing on Facets workflows and configurations.
• Analyze Facets configurations to identify gaps or conflicts and propose fixes.
• Collaborate with BA, configuration, and operations teams to translate requirements into tests.
• Perform root cause analysis on defects and document findings in test artifacts.
• Validate interoperability with downstream systems like reporting warehouses and provider portals.
• Evaluate impact of new benefit designs and regulatory changes on test coverage.
• Create reusable test assets including regression packs and test data libraries.
• Coordinate test execution in a hybrid environment across onsite and remote stakeholders.
• Mentor peers on Facets concepts and testing best practices.
• Contribute to process improvements and automation adoption in Facets testing.
• Document clear test results and business impact summaries.

Connaissances

Facets experience

Healthcare payer domain

Test design & strategy

Regression suites

Cross-functional collaboration

Hybrid work coordination

Outils

Facets

Description du poste

Job Summary

Serve as a senior product test consultant specializing in Facets claims and benefit configuration for healthcare payer and provider solutions in a hybrid work model. Apply deep hands on experience to validate complex configurations optimize claims processing accuracy and ensure system reliability and compliance. Collaborate closely with cross functional teams to deliver robust high quality Facets implementations that improve member and provider experiences while supporting enterprise scale o

Responsibilities

• Drive comprehensive test strategy planning for Facets modules focused on claims adjudication and benefit configuration to ensure end to end coverage across core healthcare payer and provider use cases.
• Design detailed test scenarios and data sets for Facets claims processing including complex benefit rules and provider contract variations to validate accurate outcomes in high volume production environments.
• Execute functional and integration testing on Facets claims workflows to verify proper configuration of benefits accumulators pricing logic and provider networks while minimizing defects reaching production.
• Analyze Facets configuration tables and rule sets to identify potential gaps or conflicts in benefit designs and claims edits and propose corrective changes that improve operational efficiency.
• Collaborate with business analysts configuration teams and operations stakeholders to translate payer and provider business requirements into testable Facets scenarios that reflect real world claim patterns.
• Perform root cause analysis on defects identified in Facets claims and benefit configuration and document findings in clear test artifacts that enable targeted remediation and future prevention.
• Validate interoperability between Facets and downstream systems such as financial reporting data warehouses and provider portals to ensure claims and benefit data integrity across the ecosystem.
• Apply healthcare payer and provider domain expertise to evaluate the impact of new benefit designs regulatory mandates and product changes on Facets test coverage and regression suites.
• Create and maintain reusable test assets including regression packs test data libraries and execution checklists tailored to Facets claims and benefits modules to support continuous delivery.
• Coordinate test execution in a hybrid work environment ensuring effective communication of progress risks and dependencies across onsite and remote stakeholders during day shift operations.
• Provide mentoring and guidance to peers and junior testers on Facets configuration concepts claims adjudication flows and best practices for healthcare product testing while promoting quality ownership.
• Contribute to continuous improvement initiatives by assessing test process performance proposing optimization opportunities and supporting adoption of automation where feasible in Facets testing.
• Document clear and concise test results and business impact summaries highlighting improvements in claim accuracy benefit interpretation and provider satisfaction driven by high quality configuration validation.

Qualifications

• Leverage extensive experience of nine to twelve years in product testing with a strong focus on healthcare payer and provider domains to interpret complex requirements and design robust Facets test approaches.
• Apply expert proficiency in Facets claims functionality to validate claim adjudication business rules pricing logic and edits ensuring alignment with contractual and regulatory expectations.
• Utilize advanced knowledge of Facets benefit configuration including benefit plans accumulators and eligibility constructs to verify that configured products support diverse member coverage scenarios.
• Demonstrate hands on experience across broader Facets platform capabilities such as membership billing and provider data to ensure holistic validation of integrated health plan operations.
• Use deep domain knowledge in provider networks reimbursement models and contract structures to assess how Facets configurations impact provider claim outcomes and operational workflows.
• Employ strong understanding of payer business processes including enrollment benefits administration and claims lifecycle management to design tests that reflect real health plan operations.
• Apply familiarity with hybrid work practices and day shift collaboration models to maintain effective stakeholder engagement clear communication and consistent delivery of test commitments.