Product Specialist
Ion Exchange (India) Ltd
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Job summary
Ion Exchange (India) Ltd. seeks an Associate Vice President for Product Management to lead the Process Chemicals Solutions portfolio, focusing on refinery downstream chemistry and expanding to upstream oil & gas and mining.
The role requires strategic and technical leadership to translate chemistry into measurable customer value. The AVP will drive platform mastery of core chemistries, mentor a lean technical support team, and collaborate across R&D, manufacturing, and marketing to deliver
Qualifications
- Lead product strategy and lifecycle for specialty process treatment solutions.
- Establish core chemistry platform mastery and SME across markets.
- Provide senior-level techno-commercial support to sales and BD teams.
Responsibilities
- Lead complex application development, trials, and troubleshooting for strategic customers.
- Partner with R&D, manufacturing, and marketing on value messaging and tech content.
- Enable scale-up of successful applications across multiple sites and customers.
Skills
Education
Job description
The Associate Vice President – Product Management will provide strategic and technical leadership for the Process Chemicals Solutions portfolio, with a strong focus on Refinery specialty process chemicals and additional focus on Upstream Oil & Gas and Petrochemical industry process chemicals, mining chemicals.
This role is accountable for platform mastery of selected core chemistries, deep understanding of customer process economics, and translating chemical applications into measurable customer value. The position plays a critical role in scaling the process business beyond USD 3 million per annum, including building a lean, high-impact technical support organization.
- Own and drive the product strategy, positioning, and lifecycle management for specialty process treatment solutions first in refinery down- stream process chemicals and later years in the upstream Oil field business.
- Establish deep application mastery over selected core chemistry platforms, such as:
- Functional and performance chemicals
- Desalting, fouling, and corrosion control technologies
- Separation, and process optimization chemistries
- Act as the subject matter expert (SME) for these platforms across markets and applications.
- Partner with customers to understand core manufacturing processes, constraints, and KPIs in Oil refineries, Mining Applications, Paper & Textile Process.
- Identify, quantify, and deliver value propositions related to:
- Throughput improvement
- Water and energy reduction
- Asset protection and reliability
- Environmental compliance and sustainability
- Translate technical outcomes into economic and operational value metrics for customers.
- Lead complex application development, trials, and troubleshooting for strategic customers.
- Provide senior-level techno-commercial support to regional sales and business development teams.
- Serve as a trusted technical advisor to customers, EPCs, consultants, and strategic partners.
- Ensure consistent best-in-class application practices across regions and industries.
- Support commercial teams in solution selling, pricing strategy, and value-based proposals.
- Enable scale-up of successful applications across multiple sites and customers.
- Contribute to annual operating plans, growth strategies, and portfolio expansion initiatives.
- Support business growth milestones, including scaling beyond USD 3M+ annual revenue by 2030.
- Build, lead, and mentor 2-3 technical/process support resources & application engineering experts as the business scales, beyond US$ 2-3 million.
- Define competency models, training paths, and performance expectations.
- Foster a culture of application excellence, safety, and continuous improvement.
- Ensure effective knowledge transfer and technical standardization.
- Collaborate closely with:
- R&D and formulation teams on innovation and customization
- Manufacturing and supply chain on product scalability and quality
- Marketing on value messaging and technical content
- Regulatory and EH&S teams to ensure compliance
- Identify gaps in the portfolio and drive new product development or technology partnerships and new product / application ideas for R&D to develop.
- B. Tech / BE in Chemical Engineering
- With one of the industry experience ( Mining / Refinery or Paper / Textile)
- 16–20+ years of experience in:
- Specialty process chemicals
- Industrial water and wastewater treatment
- Application engineering, product management, or technical leadership roles
- Demonstrated success in value-based solution delivery and customer-centric innovation.
- Experience supporting businesses with revenues of USD 3 million+ or equivalent scale.
- Platform-based thinking vs. SKU-based selling
- Strong process understanding and analytical problem-solving
- Ability to link chemistry to customer business outcomes
- Commercial acumen with a technical foundation
- On the ground leadership with a hands-on, customer-facing mindset
- Excellent communication and stakeholder management skills
- Mining, Oil refinery chemicals & Petrochemicals and / or Textile,
- Business Head – Industrial Chemicals Division
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