Product Specialist

RA India PVT Ltd (IND); Bengaluru; Hybrid; INR 1,500,000 - 2,100,000; Full time

Benefits offered by this job

Mindfulness program with Calm premium

Volunteer paid time off

Donation matching program

OnTrack wellbeing program

Digital course library for development

Local benefits

Job summary

Rockwell Automation, Inc. in Bengaluru/Pune seeks a Product Specialist to support development and maintenance of industrial automation configuration tools. You will collaborate across Product Management, Engineering, UX, QA, and Development to validate requirements and improve tool accuracy and usability.

The role involves analyzing requirements, documenting functional specs, and supporting discovery, UAT, and validation activities in a hybrid work environment with shifts in Bengaluru/Pune.

Qualifications

• 4-6 years of experience in pre-sales, post-sales engineering, technical support, product specialist, or product configuration roles within industrial automation.
• Experience supporting product selection tools, configuration platforms, product data, or software-enabled engineering applications.
• Ability to analyse product requirements, business rules, and system logic to prepare clear functional specifications, user stories, and validation scenarios.

Responsibilities

• Provide product and technical expertise to support development and maintenance of industrial automation configuration and selection tools.
• Collaborate with Product Management, Engineering, Commercial Engineering, UX, Development, and QA teams to define, document, and validate product requirements.
• Analyse product, system, and business rules to ensure accurate functional and technical specifications.
• Support discovery, requirement-gathering, UAT, and validation activities to improve tool accuracy, usability, and customer experience.
• Maintain product data, configuration rules, and supporting documentation for implementation by development teams.
• Identify gaps, inconsistencies, and improvement opportunities that impact tool functionality and user experience.
• Monitor market and competitor tools to provide practical insights and recommendations to product stakeholders.

Skills

Pre-sales

Post-sales engineering

Technical support

Product specialist

Product configuration

Education

Bachelor's degree

Tools

Integrated Architecture Builder

Motion Analyzer

Studio 5000

Logix Designer

Jira

Job description

Rockwell Automation is a global technology leader focused on helping the world's manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide lifesaving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better. We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that's you we would love to have you join us!

Job Description

As a Product Specialist, you will be part of a dynamic engineering team based in Bengaluru /Pune, supporting the development and maintenance of industrial automation configuration and selection tools. Your role will involve collaborating with Product Management, Engineering, Commercial Engineering, UX, Development, and QA teams to analyse product requirements, define business rules, validate tool functionality, and improve product accuracy and user experience. You will report to the Team Lead and work in a hybrid environment, following the 12:00 PM to 9:00 PM shift from Bengaluru/Pune, India.

Your Responsibilities

• Provide product and technical expertise to support development and maintenance of industrial automation configuration and selection tools.
• Collaborate with Product Management, Engineering, Commercial Engineering, UX, Development, and QA teams to define, document, and validate product requirements.
• Analyse product, system, and business rules to ensure accurate functional and technical specifications.
• Support discovery, requirement-gathering, UAT, and validation activities to improve tool accuracy, usability, and customer experience.
• Maintain product data, configuration rules, and supporting documentation for implementation by development teams.
• Identify gaps, inconsistencies, and improvement opportunities that impact tool functionality and user experience.
• Monitor market and competitor tools to provide practical insights and recommendations to product stakeholders.

The Essentials - You Will Have

• 4-6 years of experience in pre-sales, post-sales engineering, technical support, product specialist, or product configuration roles within industrial automation.
• Experience supporting product selection tools, configuration platforms, product data, or software-enabled engineering applications.
• Ability to analyse product requirements, business rules, and system logic to prepare clear functional specifications, user stories, and validation scenarios.
• Hands-on exposure to Rockwell Automation products and tools such as Integrated Architecture Builder, Motion Analyzer, Studio 5000, or Logix Designer is preferred.
• Experience working with Agile/Scrum teams and tools such as Jira for backlog updates, issue tracking, testing support, and sprint execution.
• Strong collaboration and communication skills to work effectively with Product Management, Engineering, Development, QA, Technical Support, and business stakeholders.
• Ability to identify gaps, support process improvements, and contribute practical recommendations to improve tool accuracy, usability, and operational efficiency.

The Preferred - You Might Also Have

• Bachelor's degree in electrical, Electronics, Instrumentation, Mechanical, Manufacturing, Computer Engineering, or a related engineering discipline.
• Academic or practical exposure to industrial automation, control systems, software applications, and engineering workflows.
• Knowledge of software development concepts, system design, product configuration, and selection tools is preferred.
• Ability to apply engineering and software knowledge to support product accuracy, tool usability, and business process improvements.

What We Offer

• Comprehensive mindfulness programs with a premium membership to Calm
• Volunteer Paid Time off available after 6 months of employment for eligible employees.
• Company volunteer and donation matching program – Your volunteer hours or personal cash donations to an eligible charity can be matched with a charitable donation.
• Employee Assistance Program Personalized wellbeing programs through our OnTrack program
• On-demand digital course library for professional development ... and other local benefits!

We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that's you we would love to have you join us!

Rockwell Automation's hybrid policy aligns that employees are expected to work at a Rockwell location at least Mondays, Tuesdays, and Thursdays unless they have a business obligation out of the office.

At Rockwell Automation we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right person for this or other roles.

Rockwell Automation, Inc. (NYSE: ROK), is a global leader in industrial automation and digital transformation. We connect the imaginations of people with the potential of technology to expand what is humanly possible, making the world more productive and more sustainable. Headquartered in Milwaukee, Wisconsin, Rockwell Automation employs approximately 28,000 problem solvers dedicated to our customers in more than 100 countries. To learn more about how we are bringing the Connected Enterprise to life across industrial enterprises, visit www.rockwellautomation.com.