Project Administrator

Rockwell Automation; New Delhi, Dadri; Hybrid; INR 600,000 - 900,000; Full time

Benefits offered by this job

Hybrid work-from-home

CSR opportunities

Employee assistance program

Job summary

Rockwell Automation is seeking a Project Administrator – Order Management based in Pune, India, with a hybrid work arrangement. You will act as the primary contact for internal customers, process material demands, generate purchase requisitions, and ensure adherence to SOPs.

You will collaborate with global teams, support continuous improvement initiatives, and help optimize order management workflows while delivering strong customer experience.

Qualifications

• Bachelor's degree in science, commerce, business administration, or equivalent.
• Minimum 2+ years in Business Operations and order management.
• Exposure to global work style and client engagement from remote locations.
• Willing to work flexible shifts across NA/LA time zones to support global stakeholders.

Responsibilities

• Act as a point of contact for acknowledging and addressing internal customer queries.
• Process material demand, check parts availability, and generate Purchase Requisitions.
• Execute processes in line with SOPs and guidelines.
• Gather and summarize data to support assigned tasks and reporting.

Skills

Customer service

Communication

Problem solving

Stakeholder management

Process improvement

Time management

Adaptability

Education

Bachelor's degree

Job description

Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better. We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that’s you we would love to have you join us!

Job Description Project Administrator – Order Management

The candidate will work on Order Management, Order of Material, Good Receipt and they will report to Team Lead and have a hybrid schedule in Pune, India.

Your Responsibilities:

• Review material demand from engineers, check parts availability in the system, coordination with the respective team (master data/ETO) to get the parts active, generate the material demand (Purchase Requisition) in the system.
• Execute processes in compliance with established SOPs and guidelines.
• Performs a wide variety of administrative/Operational duties for assigned team(s) & function(s) globally.
• Responsible for gathering and summarizing enabling data to execute assigned tasks.

The Essentials - You Will Have:

• Act as a Point of Contact for acknowledging & addressing internal customers queries related to tasks assigned.
• Participate & actively contribute to continuous improvement initiatives & reporting/documenting enhancements to improve productivity.
• Enthusiastic to work & adapt in a dynamic ecosystem.
• Who can manage difficult situations in a professional and commercial manner.
• somes who is flexible, holds self-accountable for completing own tasks/responsibilities, but also contributes to others 'Efforts', as required.
• Work closely with stakeholders for the optimization of processes, identify process improvement opportunities and areas for continuous improvement.
• Effectively interface with internal and external stakeholders (in varying roles and departments); provide succinct information on time & as requested.
• Strong passion for delivering excellent customer experience.
• Strong ability to clearly articulate & convey the understanding to peers & customers.

The Preferred - You Might Also Have:

• Bachelor's degree in science/ commerce/ business administration or equivalent.
• Minimum of 2+ years of relevant experience in Business Operations and order Management.
• Should have exposure to Global Work style, engagement with clients while sitting at remote locations.
• Willing to work in flexible business shifts / global time zones including NA/LA time zone to drive business stakeholder connect.
• Prior experience of working in business operations with hands-on experience of material management /supply request/Shopping Carts/material tracking/shipping / good receiving functions as required would be preferred.
• Procurement are a plus.
• Exposure around audits and services contracts is a plus.
• Lean Six Sigma certifications are a plus.

What We Offer:

Our benefits package includes … The ability to collaborate with, learn from colleagues in a complex, global organization. We provide a working environment with a creative company, paired with a great compensation package, great benefits, and a supportive atmosphere where you can sharpen with new challenges and development opportunities.

• Hybrid work-from-home and at a determined Rockwell Automation facility.
• Corporate Social Responsibility opportunities, Support from our 24/7 employee assistance program.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

#LI-Hybrid

Rockwell Automation’s hybrid policy aligns that employees are expected to work at a Rockwell location at least Mondays, Tuesdays, and Thursdays unless they have a business obligation out of the office. Rockwell Automation, Inc. (NYSE: ROK), is a global leader in industrial automation and digital transformation. We connect the imaginations of people with the potential of technology to expand what is humanly possible, making the world more productive and more sustainable. Headquartered in Milwaukee, Wisconsin, Rockwell Automation employs approximately 28,000 problem solvers dedicated to our customers in more than 100 countries. To learn more about how we are bringing the Connected Enterprise to life across industrial enterprises, visit www.rockwellautomation.com. We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that’s you we would love to have you join us!