Product Repair Executive

KEYENCE CORPORATION; Chennai District; On-site; INR 600,000 - 800,000; Full time

Job summary

Keyence India Pvt. Ltd. in Chennai is seeking a PRD Executive (Repair Engineer) to diagnose, repair, and test electronic equipment, ensuring timely and high-quality service support.

The role involves troubleshooting with standard testing instruments, coordinating spare parts and repair logistics, maintaining repair records, and providing strong customer support via phone, email, and online channels. A Diploma/degree in electronics or related fields is required, with 2–3 years of experience.

Qualifications

• 2–3 years of experience in electronic equipment repair or technical support.
• Bachelor's Degree or Diploma in Electronics, Electrical or Instrumentation.
• Experience in troubleshooting and repair using testing instruments.

Responsibilities

• Diagnose and repair electronic equipment and components.
• Troubleshoot using testing instruments.
• Ensure repairs meet quality standards.
• Provide technical support to customers via phone/email/online.
• Coordinate spare parts ordering and repair logistics.
• Maintain repair records and daily activity logs.
• Support preventive maintenance and best practices.

Skills

Electronic troubleshooting

Repair skills

Soldering

Problem solving

Communication

MS Excel

Time management

Education

Bachelor's Degree / Diploma in Electronics, Electrical or Instrumentation

Job description

Job Description:

Job Description: PRD Executive

Company: Keyence India Pvt. Ltd.

Location: Chennai

Employment Type: On-Roll

Experience: 2-3 Years

CTC: ₹6 LPA - ₹8 LPA (Based on Company Standards)

Position Summary

The PRD Executive (Repair Engineer) is responsible for diagnosing, repairing, and testing electronic equipment to ensure timely and high-quality service support. The role also includes technical troubleshooting, spare parts coordination, repair documentation, and customer support activities.

Key Responsibilities

• Diagnose and repair electronic equipment and components.
• Perform troubleshooting using testing and measuring instruments.
• Ensure repaired products meet quality and performance standards.
• Provide technical support to customers via phone, email, and online channels.
• Coordinate spare parts ordering, inventory tracking, and repair logistics.
• Maintain repair records, service reports, and daily activity logs.
• Support preventive maintenance and promote best practices for equipment handling.

Educational Qualification

• Bachelor's Degree/Diploma in Electronics, Electrical, Instrumentation, or a related field.

Experience Requirement

• 2-3 years of experience in electronic equipment repair, servicing, or technical support.

Key Skills & Competencies

• Electronic troubleshooting and repair
• Soldering and testing equipment handling
• Problem-solving and analytical skills
• Communication and customer support
• MS Excel and reporting skills
• Attention to detail and time management

Key Performance Indicators (KPIs)

• Repair Turnaround Time (TAT)
• Repair Quality & Accuracy
• Technical Support Response Time
• Spare Parts Management Accuracy
• Documentation & Reporting Compliance