Product Owner

Fold Health; Pune District, Pimpri-Chinchwad; On-site; INR 1,800,000 - 3,000,000; Full time

Job summary

Fold Health is seeking a Product Owner to own the care delivery and care management experience of a value-based care platform used by provider groups, MSOs, and ACOs. You will bridge clinical and operational needs with engineering, shaping care plans, longitudinal views, risk assessments, and gap closures into actionable tools.

You will translate vision into well-defined user stories, maintain a healthy backlog, and lead Agile ceremonies.

Qualifications

• 2+ years as Product Owner/PM in healthcare technology.
• Hands-on with AI tools in daily work.
• Working knowledge of the US healthcare system, value-based care models and workflows.
• Familiarity with care management workflows and Medicare programs.
• Ability to write basic SQL to validate healthcare data.

Responsibilities

• Translate the product vision and clinical and operational needs into clear, well-defined user stories with acceptance criteria.
• Own and maintain a healthy, prioritized backlog for each sprint.
• Act as the voice of the care team in Agile delivery: lead grooming, sprint planning, and daily standups.
• Deeply understand care management and care coordination workflows and related measures.
• Collaborate with design and engineering to deliver intuitive workflows for care teams.
• Define success metrics and analyze usage to drive improvements.
• Be the single point of contact for product questions for internal teams, partners, and clients.

Skills

Agile methodologies

SQL basics

AI-first mindset

Communication skills

Stakeholder management

Healthcare domain knowledge

Education

CSPO certification preferred

Tools

BI and reporting tools familiarity

EHR/HIE integration experience

Job description

Product Owner at Fold Health, owning the care delivery and care management experienceof a value-based care platform used by provider groups, MSOs, and ACOs.

About Fold Health

Fold Health is a value-based care technology platform used by provider groups, MSOs,ACOs, and large practices to succeed in value-based care. Fold sits as the intelligence andworkflow layer on top of the EHR, integrating deeply across EHRs, claims, HIE feeds, labs,and other data sources to unify data, automate operational work, close care and codinggaps, and give care teams the insight they need to improve outcomes and lower cost. Weare building the operating layer that makes value-based care actually workable for thepeople delivering it.

About the role

This Product Owner owns the care delivery and care management experience of theplatform: the workflows care teams, care managers, and coordinators rely on every day.You will shape how care plans, longitudinal patient views, risk assessments, and care andcoding gap closure come together into tools that reduce manual work and improve qualityand risk accuracy. You will be the bridge between clinical and operational needs and theengineering team that builds for them, turning a complex value-based care problem intosoftware that care teams actually want to use. We build AI-first, and we want productpeople who bring that same mindset to how they discover, specify, and ship.

What you will own

Translate the product vision and clinical and operational needs into clear, well-defineduser stories with complete, testable acceptance criteria, documented in the ticket asthe single source of truth.

Own and maintain a healthy, prioritized backlog so there is always ready, well-definedwork ahead of each sprint.

Act as the voice of the care team in Agile delivery: lead grooming, join sprint planningand daily standups, and unblock requirement questions quickly.

Deeply understand care management and care coordination workflows: care plans,longitudinal patient records, risk assessments, transitions of care, chronic andprincipal care management, annual wellness visits, and care and coding gap closure.

Product Owner JD

Work with designers on intuitive workflows for care managers, nurses, andcoordinators, providing clear UX requirements while the design team owns the finaldesign.

Review build output against acceptance criteria before it reaches QA, so quality issuesare caught early and not in validation.

Document the scenarios for user acceptance testing, and own and close the productgaps that surface during UAT.

Keep product documentation accurate and complete for every release, and own clear,comprehensive release notes.

Partner with Engineering and QA to prioritize bugs by client and clinical impact anddrive them to timely resolution, balancing critical fixes against roadmap progress.

Define the success metrics for your area, analyze real usage and feedback, and turnthat into the next round of improvements.

Judge whether a client-specific need should be productized into a reusable platformcapability or handled as a one-off, so the platform compounds rather than fragments.

Be the single point of contact for product questions in your area for internal teams,partners, and clients.

Collaborate with care operations, quality, and risk-adjustment stakeholders to ensureworkflows map correctly to value-based care programs and measures.

Who you are

2 or more years as a Product Owner, Product Manager, or similar role in a healthcaretechnology company or a related field.

An AI-first mindset. You are already hands-on with AI tools in everyday work, and youwant to be on a team that builds product AI-first, applying AI across discovery,specification, and delivery. We are looking for forward thinkers, not AI skeptics.

Working knowledge of the US healthcare system, primary care delivery, and value-based care models and workflows.

Familiarity with care management and care coordination: care plans, transitions ofcare, chronic and principal care management, annual wellness visits, and care gapclosure.

Understanding of Medicare and value-based programs (MA, MSSP, ACO) and how careworkflows map to them.

Exposure to care and coding gaps and risk adjustment, and to the billing that sitsbehind care management programs such as CCM, TCM, APCM, and AWV.

Awareness of EHR and HIE systems and integration with them.

Strong understanding of Agile methodologies, with experience leading cross-functional Agile teams. CSPO or similar certification preferred.

Clear, structured communication and the ability to drive consensus across clinical,operational, engineering, and client stakeholders.

Analytical mindset with the ability to define metrics and make data-driven decisions.Ability to write basic SQL to validate healthcare data is a plus.

Genuine empathy for the care managers, nurses, and coordinators who use theproduct, and the judgment to design for their day.

Nice to have

A clinical or care-management background, or direct experience building caremanagement or population health products.

Familiarity with quality measures and Star Ratings (HEDIS, NCQA, eCQM) and withHCC and RAF risk adjustment.

Experience with population health, cohorts, and worklist-driven care team workflows.

Basic understanding of BI and reporting tools and of how features translate intodashboards.

Awareness of how LLM and AI-enabled workflows can be applied responsibly inhealthcare.