Product Owner

Fold Health India; Pune District; On-site; INR 1,200,000 - 2,000,000; Full time

Job summary

Fold Health India is seeking a Product Owner to translate vision into actionable user stories and to drive agile delivery within a healthcare technology context.

You will collaborate across engineering, UX, SMEs, and clients, manage a prioritized backlog, and lead sprint activities while aligning features with regulatory and usability standards. A CSPO or related certification is preferred.

Qualifications

• 2+ years of experience as a Product Owner, Product Manager, or similar in healthcare tech.
• Working knowledge of the US healthcare system, primary care and regulatory requirements.
• Good understanding of value-based care (VBC) models and workflows with tech alignments.
• Basic knowledge of large language models (LLMs) and their healthcare applications.
• Familiarity with BI/reporting tools and translating features into reports/dashboards.
• Strong Agile experience and ability to lead cross-functional teams in complex software.
• Excellent communication, negotiation, and stakeholder engagement skills.
• Analytical mindset with data-driven decision making and metrics.
• CSPO or similar Agile certification preferred.
• Basic knowledge around EHR/HIE systems and integration preferred.
• Ability to write and run basic SQL queries to analyze and validate healthcare data.

Responsibilities

• Define and document product requirements aligned with vision and goals.
• Collaborate with Engineering, UX, SMEs, Clients, and Fold teams on requirements.
• Manage and prioritise the product backlog to define a clear roadmap.
• Lead Agile development, acting as voice of the customer in sprints and reviews.
• Coordinate with UX designers to ensure user stories follow UX best practices.
• Coordinate user testing and validation to meet usability and regulatory needs.
• Facilitate feedback loops with customers and stakeholders to improve features.
• Measure product performance with KPIs and data-driven insights.
• Serve as SPOC for product-related inquiries to internal teams and clients.
• Stay informed on US healthcare trends to inform strategy and roadmap.
• Create release notes documenting new features and fixes.
• Triage bugs with development and QA, balancing priority and progress.
• Identify risks and mitigation strategies in product development lifecycle.
• Organise trainings and knowledge-sharing for stakeholders on new features.

Skills

Communication skills

Negotiation

Interpersonal skills

Agile / Scrum

Data-driven decision-making

SQL basics

BI / reporting tools

EHR / HIE knowledge

CSPO certification

Tools

BI tools

SQL

LLMs basics

EHR / HIE integration

Job description

Responsibilities:
1. Define and document product requirements in-linewith the product vision and business goals: Translate high level product visioninto actionable user stories, ensuring that product featuresare well-defined, user-friendly, and aligned with industry best practices.
2. Collaborate with Engineering, User Experience,SMEs, Clients, Client facing teams within Fold, and other stakeholders todefine product requirements.
3. Manage/maintain a prioritized product backlog: Work closely with various stakeholders to understand market needs,competitive landscape, customer feedback and business priorities to define aclear product roadmap.
4. Lead Agile developmentprocess: Act as the voice of the customer and product champion within the Agiledevelopment team, participating in sprint planning, backlog grooming, and dailystand-ups to ensure that development efforts are aligned with customer needsand business goals.
5. Regularly collaborate with UX designers to ensure that userstories and product requirements are aligned with best practices in userexperience design.
6. Conduct user testing andvalidation: Coordinate user testing and validation activities, as needed, togather feedback, iterate on product features, and ensure that solutions meetuser needs, usability standards, and regulatory requirements.
7. Facilitate continuous feedback loops with customers andinternal stakeholders to iteratively improve product features and usersatisfaction.
8. Measure and analyze productperformance: Define key performance indicators (KPIs) and metrics to measureproduct success, analyzing data and user feedback to identify opportunities forimprovement and optimization.
9. SPOC for all product related asks/queries to allinternal teams, strategic partners, clients (when needed).
10. Stay informed about industry trends: Keep abreast of emerging trends,technologies, and regulations in the US healthcare industry, providing insightsand recommendations to inform product strategy and roadmap prioritization.
11. Create comprehensive release notes documenting new features,enhancements, bug fixes, and other changes introduced in each product release,ensuring clear communication and transparency with stakeholders.
12. Collaborate with development and QA teams to triage reported bugs,prioritize them based on product priority and impact, and ensure timelyresolution, maintaining a balance between addressing critical issues andadvancing product development.
13. Identify potential risksin the product development lifecycle and develop mitigation strategies incollaboration with the development and QA teams.
14. Organize trainingsessions and create knowledge-sharing materials to ensure all stakeholders arewell-informed about new features and updates.

Requirements

1. 2+ years of experience as aProduct Owner, Product Manager, or similar role in a healthcare technologycompany or related industry.
2. Working knowledge of the UShealthcare system, primary care delivery models, alternate payment models, and regulatoryrequirements.
3. Good understanding of value-basedcare (VBC) models and workflows, with experience in aligning technologysolutions to VBC goals.
4. Basic knowledge of large languagemodels (LLMs) and their applications in healthcare to drive intelligent,data-driven insights.
5. Basic understanding of BI/reportingtools and ability to think through how product features translate intoactionable reports and dashboards.
6. Strong understanding of Agiledevelopment methodologies and best practices, with experience leadingcross-functional Agile teams in the development of complex software solutions.
7. Excellent communication,negotiation, and interpersonal skills, with the ability to effectively engagewith stakeholders at all levels and drive consensus around product decisionsand priorities.
8. Analytical mindset andproficiency in data-driven decision-making, with the ability to leverageanalytical tools and metrics to measure product performance, identify trends,and drive continuous improvement.
9. Certified Scrum Product Owner(CSPO) or similar Agile certification preferred.
10. Basic knowledgearound EHR/HIE systems and integration with these systems preferred.
11. Ability to write and run basic SQLqueries to independently analyze and validate healthcare data preferred.