Product Owner

Sampoorna Computer People; Bengaluru; On-site; INR 1,800,000 - 2,400,000; Full time

Job summary

Sampoorna Computer People is seeking a Product Owner/Senior Business Systems Analyst to own the CIAM, authentication, identity proofing, and fraud-related product roadmap. You will write epics, features, and user stories, and collaborate with business, architecture, engineering, and security teams through the full product lifecycle.

You will prioritize work based on customer value and regulatory obligations while balancing fraud risk, privacy, and operational impact.

Qualifications

• 710 years of overall experience? (placeholder text not applicable)
• Hands-on experience delivering CIAM, authentication, identity proofing, or fraud-prevention capabilities.
• Experience creating product roadmaps, epics, user stories, and acceptance criteria.
• Understanding of Agile delivery and collaboration with engineering/QA.
• Balance customer experience with fraud, privacy, cybersecurity, compliance, and operational needs.
• Strong communication, facilitation, and stakeholder management skills.

Responsibilities

• Own the product vision, roadmap, and backlog for CIAM, authentication, identity proofing, and fraud-related capabilities.
• Write epics, features, user stories, and acceptance criteria for development teams.
• Prioritize delivery based on customer value, regulatory obligations, fraud risk, security, and dependencies.
• Lead discovery sessions, backlog refinement, and sprint planning with cross-functional teams.
• Define measurable outcomes and monitor product performance and operational effectiveness.
• Ensure solutions meet accessibility, privacy, security, and auditability requirements.
• Manage decisions, dependencies, risks, and delivery status with stakeholders.

Skills

Product Owner

Senior Business Systems Analyst

Agile delivery

Stakeholder management

Backlog ownership

Regulatory awareness

Cross-functional leadership

Communication

Tools

Ping Identity

Transmit Security

FICO

Mitek

Incode

OAuth 2.0

OpenID Connect

SAML

Job description

Key Responsibilities

• Own the product vision, roadmap, and backlog for CIAM, authentication, identity proofing, and fraud-related capabilities.
• Write clear epics, features, user stories, acceptance criteria, and non-functional requirements that development teams can decompose into actionable tasks.
• Prioritize delivery based on customer value, regulatory obligations, fraud risk, security, operational impact, and technical dependencies.
• Partner with business, architecture, engineering, cybersecurity, fraud, risk, compliance, legal, privacy, and operations teams through the full product lifecycle.
• Lead discovery sessions, backlog refinement, sprint planning, reviews, and acceptance of completed work.
• Define measurable outcomes and monitor product performance, authentication success, fraud loss, customer friction, and operational effectiveness.
• Ensure solutions meet accessibility, privacy, security, auditability, resiliency, and records-retention expectations.
• Work effectively with Client teams and other stakeholders, managing decisions, dependencies, risks, and delivery status.

Required Qualifications

• 710 years of overall experience, including experience as a Product Owner or Senior Business Systems Analyst in banking or financial services, with exposure to the Canadian banking market.
• Hands‑on experience delivering CIAM, authentication, authorization, identity proofing, digital onboarding, or fraud‑prevention capabilities.
• Strong experience creating product roadmaps, epics, features, user stories, process flows, acceptance criteria, and traceability documentation.
• Sound understanding of Agile delivery practices and collaboration with engineering and quality assurance teams.
• Ability to balance customer experience with fraud, privacy, cybersecurity, compliance, and operational requirements.
• Strong communication, facilitation, stakeholder management, analytical, and decision‑making skills.

Preferred Experience

• CIAM and federation platforms such as PingAM or related Ping Identity technologies.
• Authentication and fraud‑prevention platforms such as Transmit Security and FICO.
• Identity verification and document or biometric proofing platforms such as Mitek and Incode.
• APIs, OAuth 2.0, OpenID Connect, SAML, multifactor authentication, risk‑based authentication, and modern digital identity patterns.
• Experience / Knowledge of Canadian Banking and Regulatory Knowledge

Key Competencies

• Customer‑centric product thinking
• Regulatory and risk awareness
• Backlog ownership and prioritization
• Structured problem‑solving
• Cross‑functional leadership
• Clear and concise communication