Product Manager - User Feedback and AI Experience Platforms

Google India Pvt Ltd; Hyderabad, Bengaluru; On-site; INR 1,800,000 - 3,200,000; Full time

Job summary

Google India Pvt Ltd in Hyderabad is seeking a Product Manager for User Voice AI and Agentic Experiences to guide the product from concept through launch, bridging technical and business teams and turning user feedback into scalable features.

The role focuses on building high-throughput ingestion APIs, defining KPIs, and enabling partner integrations across global teams while prioritizing data privacy and developer experience.

Qualifications

• Bachelor's degree or equivalent practical experience required.
• 5 years of product management or related technical experience.
• 2 years taking technical products from conception to launch (0 to 1).
• Experience with API design principles, data serialization formats, and distributed data pipelines.

Responsibilities

• Define and execute the product goal and roadmap for the User Feedback ingestion platform.
• Design, scale, and maintain high-throughput ingestion APIs and pipelines.
• Lead onboarding strategy for Google product teams and migrations from legacy systems.
• Define and monitor KPIs for platform adoption, ingestion velocity, and data quality.
• Use data-driven insights to identify friction points in developer integration funnels.
• Create developer portals, self-service configuration tools, and documentation.
• Collaborate with Hyderabad backend engineering and global partner product teams.

Skills

Product management

Technical product lifecycle

API design

Data pipelines

Education

Bachelor's degree or equivalent practical experience

Master's degree (preferred)

Job description

Product Manager, User Voice AI and Agentic Experiences

Minimum qualifications:

• Bachelor's degree or equivalent practical experience.
• 5 years of experience in product management or a related technical role.
• 2 years of experience taking technical products from conception to launch (e.g., ideation to execution, end-to-end, 0 to 1, etc.).
• Experience with API design principles, data serialization formats, and distributed data pipeline architectures.

Preferred qualifications:

• Master's degree in a technology or a business related field.
• 3 years of experience in a role preparing and delivering technical presentations to executive leadership.
• Experience driving large-scale platform migrations or technical partner integrations across complex organizations.
• Familiarity with data privacy governance, access controls, and secure data handling practices.
• Ability to define platform metrics and use quantitative analysis to drive partner adoption, identify integration bottlenecks, and measure developer experience.

About the job

At Google, we put our users first. The world is always changing, so we need Product Managers who are continuously adapting and excited to work on products that affect millions of people every day. In this role, you will work cross-functionally to guide products from conception to launch by connecting the technical and business worlds. You can break down complex problems into steps that drive product development. One of the many reasons Google consistently brings innovative, world-changing products to market is because of the collaborative work we do in Product Management. Our team works closely with creative engineers, designers, marketers, etc. to help design and develop technologies that improve access to the world's information. We're responsible for guiding products throughout the execution cycle, focusing specifically on analyzing, positioning, packaging, promoting, and tailoring our solutions to our users. In gTech Users and Products (gUP), our mission is to advocate for Google’s users by creating helpful and trusted experiences across the product ecosystem. We achieve this by meeting partners and consumers where they are with support and help, representing their needs with our product partners and proposing fixes and features that elevate their engagement with Google's product ecosystem. Additionally we provide a range of product services that ensure our products are optimized for every user, no matter where they are in the world (e.g., localization, digitization, partner integration and more).

Responsibilities

1. Define and execute the product goal and roadmap for the User Feedback ingestion platform, transitioning integrations from high-touch support to a scalable, self-service developer platform.
2. Design, scale, and maintain high-throughput, highly reliable ingestion APIs and pipelines capable of processing feedback signals at Google scale.
3. Lead the onboarding strategy for Google product teams, enabling them to integrate the feedback "front door" into their applications and directing the migration from legacy ingestion systems.
4. Define and monitor key performance indicators (KPIs) for platform adoption, ingestion velocity, and data quality.
5. Use data-driven insights to identify friction points in the developer integration funnel and prioritize platform improvements.
6. Create developer portals, self-service configuration tools, and documentation to minimize integration friction.
7. Partner closely with backend engineering teams in Hyderabad and collaborate with global partner product teams to ensure smooth integrations.

Experience Level Mid Level