Product Manager - Industrial

Sonata Software; Maharashtra; Hybrid; INR 2,500,000 - 3,800,000; Full time

Job summary

Sonata Software is seeking a Senior Product Manager for its Industrial vertical in Pune. The role demands 5+ years in product management and experience with B2B SaaS serving operational users. You will own roadmaps, drive AI-enabled capabilities, and manage cross-functional delivery in a hybrid work setup.

You will lead product strategy, discovery, and prioritization across domains such as field service, logistics, and pricing intelligence, collaborating with customers and ERP data partners.

Qualifications

• 5+ years of Product Management or Product Ownership experience.
• 2+ years in B2B SaaS products serving operational users such as field technicians, warehouse operators, route drivers, or distribution sales teams.
• Demonstrated domain depth in at least one operationally complex environment.

Responsibilities

• Own the product roadmap across the Industrial portfolio and prioritize initiatives based on business impact and customer value.
• Define product positioning and competitive differentiation across platforms.
• Partner with the Functional Architect to maintain a coherent domain model and scalable product architecture.
• Conduct structured discovery with distributors, field technicians, fleet operators, and sales teams.
• Own 0→1 product initiatives, validate concepts early, and drive iterative delivery.
• Define and communicate product vision, priorities, and roadmap to stakeholders.

Skills

Product management

B2B SaaS

Industrial domain

AI-native product

Product strategy

0→1 / 1→N

User research

Stakeholder management

Education

MBA or equivalent

Tools

Jira

Productboard

Linear

Confluence

Figma

Miro

FigJam

Job description

Job Description

Job Title- Product Manager — Industrial

Location- Pune | Hybrid

Experience- 5+ Years

Level- Senior Individual Contributor

Portfolio- Horizontal Portfolio | B2B Distribution | Field Service | AI-Native | Domain-Agile | 0→1 & 1→N

Primary Skills- Product Management / Ownership, B2B SaaS, Industrial / Distribution / Field Service / Logistics, AI-Native Product Management, Product Strategy, 0→1 & 1→N Delivery

About The Role

The Industrial vertical spans B2B e-commerce, industrial CRM and sales intelligence, field service management, logistics and dispatch, pricing optimization, and HVAC/mechanical workflow platforms. These products support operational users such as distributors, technicians, fleet operators, and sales teams, where reliability, workflow efficiency, and data accuracy are critical.

We are looking for a Product Manager who has demonstrated domain depth in at least one operationally complex environment and can intelligently ramp into adjacent domains. The ideal candidate combines strong product strategy and execution with an AI-native working style and the ability to drive products from 0→1 and 1→N.

INDUSTRIAL PORTFOLIO

• B2B E-Commerce: Self-service ordering, catalogue management, pricing, and account portals for industrial distributors and manufacturers.
• Industrial CRM & Sales Intelligence: CRM, pipeline management, and sales analytics integrated with ERP order data.
• Field Service Management: Dispatch, work orders, mobile execution, parts, invoicing, and customer sign-off with offline‑first requirements.
• Logistics & Fleet Dispatch: Route optimization, dispatch management, and fleet tracking.
• Pricing Optimization: AI‑assisted pricing intelligence, margin management, contract pricing, and competitive benchmarking.
• HVAC & Mechanical Workflow: Job management, estimating, service agreements, and compliance workflows.

Roles And Responsibilities

Product Strategy & Roadmap

• Own the product roadmap across the Industrial portfolio and prioritize initiatives based on business impact, customer value, revenue, and retention.
• Define product positioning and competitive differentiation across individual platforms.
• Partner with the Functional Architect to maintain a coherent domain model and scalable product architecture.
• Conduct structured discovery with distributors, field technicians, fleet operators, and sales teams.
• Own 0→1 product initiatives, validate concepts early, and drive iterative delivery.
• Define and communicate product vision, priorities, and roadmap to internal and external stakeholders.

Delivery & Stakeholder Management

• Work closely with engineering teams to translate product strategy into well‑defined epics, user stories, and sprint‑ready requirements.
• Own product metrics including feature adoption, workflow completion, time‑in‑workflow, NPS, and retention.
• Engage directly with enterprise customers to validate product direction and close feedback loops.
• Maintain competitive intelligence across relevant industrial product categories.
• Present roadmap decisions with clarity and conviction, including prioritization and trade‑off decisions.

AI‑NATIVE PRODUCT MANAGEMENT

• Use GenAI tools such as ChatGPT, Claude, and Perplexity for competitor research, user‑feedback analysis, domain research, and product discovery.
• Use AI to accelerate PRDs, discovery briefs, competitive analysis, and decision‑making while applying strong product judgment.
• Identify patterns across large volumes of customer feedback and translate AI‑surfaced insights into product decisions.
• Demonstrate specific examples where AI has materially influenced a product decision or workflow.
• Drive AI capabilities across pricing intelligence, technician dispatch, sales intelligence, demand forecasting, work‑order automation, and predictive maintenance.
• Understand data requirements, model limitations, transparency, fallback mechanisms, and operational risks associated with AI‑enabled products.

Qualifications & Required Skills

• 5+ years of Product Management or Product Ownership experience.
• At least 2 years of experience in B2B SaaS products serving operational users such as field technicians, warehouse operators, route drivers, or distribution sales teams.
• Demonstrated domain depth in at least one of:
• Industrial / Commercial Distribution
• Field Service Management
• B2B E-Commerce for Manufacturers
• Fleet / Logistics Operations
• B2B Pricing Intelligence
• Proven ability to ramp across multiple product domains and build contextual understanding quickly.
• Strong experience in product strategy, roadmap ownership, discovery, prioritization, and execution.
• Proven 0→1 and 1→N product delivery experience.
• Active and practical use of GenAI in product management workflows.
• Track record of delivering products that create measurable operational or business outcomes.
• Strong stakeholder management, communication, analytical, and problem‑solving skills.

Mandatory Skills

• Product Management / Product Ownership
• B2B SaaS
• Industrial / Distribution / Field Service / Logistics domain experience
• AI‑Native Product Experience
• Product Strategy & Roadmap Ownership
• 0→1 / 1→N Product Delivery
• Customer Discovery & User Research
• Enterprise Product Management
• Product Metrics & Analytics
• GenAI Tools and AI‑Assisted Product Workflows

Good To Have Skills

• ERP integration experience with SAP, NetSuite, Epicor, or Prophet 21.
• Mobile‑first product experience for field or warehouse environments.
• Offline synchronization and low‑connectivity UX experience.
• B2B pricing concepts including contract pricing, tiered pricing, customer‑specific catalogues, and margin management.
• Experience working directly with distributors, contractors, fleet operators, or field service organizations.
• MBA or equivalent structured product/strategy education.
• Experience with Jira, Productboard, Linear, Confluence, Figma, Miro, or FigJam.
• Analytics experience with Mixpanel, Amplitude, Metabase, and SQL.
• Competitive intelligence using G2, Capterra, TrustRadius, or industry research.
• Experience with AI tools such as Claude, ChatGPT, Perplexity, Cursor, Lovable, or Notion AI.
• Experience with AI applications in pricing, dispatch, sales intelligence, demand forecasting, natural‑language search, or predictive maintenance.

KEY SUCCESS FACTORS

• Ability to manage multi‑sided operational complexity across distributors, customers, technicians, and fleet operators.
• Ability to work effectively with legacy ERP integrations and mature enterprise systems.
• Strong understanding of operational‑user needs and workflow efficiency.
• Ability to balance long B2B sales cycles with product adoption and retention objectives.
• Strong understanding of data quality as a product consideration for AI‑driven solutions.
• Ability to identify high‑value AI opportunities and translate them into commercially viable product capabilities.
• Ability to make clear prioritization decisions and drive measurable business outcomes.

About Sonata Software

Sonata Software is an AI‑first modernization engineering company that helps enterprises transform legacy systems into intelligent, scalable business platforms. Powered by its Platformation™ framework and Harmoni.AI platform, Sonata delivers AI‑led modernization across cloud, data, AI, Dynamics, test automation, and managed services. Headquartered in Bengaluru, India, Sonata has more than $1.2 billion in revenue and 6,400+ AI engineers supporting global delivery across regions including the US, UK, India, Malaysia, Mexico, Australia, DACH, and the Nordics. With deep partnerships across Microsoft, AWS, Salesforce, and Snowflake, Sonata helps Fortune 500 enterprises accelerate innovation, improve efficiency, and drive sustainable growth. For more information, please visit www.sonata-software.com.