Product Manager II - AI - Bangalore

PayU; Bengaluru; On-site; INR 1,500,000 - 2,500,000; Full time

Job summary

PayU in Bengaluru is seeking a Product Manager / Senior Product Manager – AI to lead strategy, development, and delivery of AI-driven products across our payments ecosystem.

You will partner with Engineering, Data Science, Compliance, and Business teams to deploy LLM-based solutions, manage risk, and optimise user experiences while ensuring RBI/GDPR compliance. 3–5 years in product mgmt with AI experience is required.

Qualifications

• 3–5 years of product management experience, including AI products.
• Experience in payments/fintech is highly preferred.
• Strong understanding of generative AI models and their business impact.
• Regulatory and data privacy awareness.

Responsibilities

• Define and drive the AI roadmap across product suite including fraud detection and customer experiences.
• Collaborate with AI/ML engineers, data scientists, and design teams to ship AI features.
• Identify customer pain points and build AI-first solutions that improve efficiency and engagement.
• Evaluate third-party AI platforms and integrate them securely and effectively.
• Monitor product performance and refine AI models based on data and feedback.
• Ensure compliance with RBI, GDPR and applicable regulations.

Skills

Product management

AI product development

Cross-functional collaboration

Regulatory sensitivity

Analytical thinking

Tools

OpenAI

Anthropic

Google LLMs

Job description

About the Role

We are looking for a dynamic and experienced Product Manager / Senior Product Manager – AI to lead the strategy, development, and implementation of AI-driven products that transform customer and merchant experiences across our payments ecosystem. The role will work closely with Engineering, Data Science, Compliance, and Business teams to develop next-generation solutions powered by large language models (LLMs) and other generative AI technologies.

Key Responsibilities

• Define and drive the roadmap for generative AI capabilities across our product suite, including fraud detection, customer support automation, and personalised payment experiences.
• Work cross-functionally with AI/ML Engineers, Data Scientists, UX Designers, and business stakeholders to build, launch, and iterate on AI-powered features.
• Identify customer pain points and develop AI-first product solutions that improve efficiency, security, and user engagement.
• Evaluate third-party LLM platforms, including OpenAI, Anthropic, and Google, and work with internal teams to integrate them securely and effectively.
• Monitor product performance using data and customer feedback, and use insights to optimise AI models and user interactions.
• Ensure that all AI product developments comply with applicable financial regulations and data privacy laws, including RBI and GDPR requirements.

Required Qualifications

• 3–5 years of product management experience, including at least 1+ year of experience in AI products; experience in payments or fintech is highly preferred.
• Strong understanding of generative AI models, including LLMs, transformers, and embeddings, and their applications in real-world products.
• Proven track record of shipping B2C or B2B AI/ML-driven products at scale.
• Strong analytical, strategic-thinking, and communication skills.
• Ability to work effectively in a fast-paced, cross-functional environment with regulatory sensitivity.

Nice to Have

• Experience with prompt engineering and fine-tuning LLMs.
• Background in Data Science, Machine Learning, or Software Engineering.
• Familiarity with payment ecosystems, risk modelling, and fraud analytics.

About PayU

At PayU, we’re building a world without financial borders where everyone can prosper. As a global fintech investor operating in 18+ high-growth markets, we extend financial services to underserved populations, help merchants thrive online, and invest in innovative financial technology. As part of Prosus, one of the world’s largest technology investors, we combine global expertise with local market knowledge to create meaningful impact. Learn more at www.payu.com

Our Commitment to Diversity & Inclusion

PayU fosters an environment where everyone belongs regardless of gender, ethnicity, disability, sexual orientation, or religious belief. Our leadership is committed to creating a transparent, flexible workplace where every voice matters and all PayUneers can succeed. We have zero tolerance for discrimination and actively promote equal opportunities across our global organization.