Product Manager II

Razorpay; Bengaluru; On-site; INR 2,500,000 - 4,200,000; Full time

Job summary

Razorpay is seeking a PM2 to independently own a product area end-to-end, from strategy to execution and business impact. You will operate with autonomy, driving initiatives across customer experience, platform scalability, automation, growth, and monetization.

You will think beyond features, solving for systems, operational leverage, and long-term platform evolution while collaborating with engineering, design, analytics, and operations teams.

Qualifications

• 4–7 years of product management experience.
• Strong product execution and prioritization skills.
• Experience owning business metrics and customer outcomes.
• Strong analytical thinking and experimentation mindset.
• Ability to work across technical and business stakeholders.
• Systems thinking and platform orientation.
• Strong customer empathy balanced with business acumen.
• Ability to thrive in ambiguity and fast-paced environments.

Responsibilities

• Build Customer Empathy by engaging with customers and partners to identify pain points and needs.
• Drive Product Strategy by defining long-term vision and quarterly roadmaps aligned with goals.
• Build Scalable Products through collaboration with engineering, design, analytics and operations.
• Lead Product Execution with clear specifications, prioritization, and timely releases.
• Own Metrics & Outcomes by defining success metrics and driving data-driven improvements.
• Ecosystem Collaboration by partnering with banks, regulators, and ecosystem players to co-build solutions.

Skills

Product management

Execution

Analytical thinking

Stakeholder management

Systems thinking

Adaptability

Customer empathy

Ambiguity handling

Tools

SQL

Job description

Razorpay is one of India’s leading full-stack financial technology companies, powering the way businesses move, manage, and grow money. Founded in 2014 by Harshil Mathur and Shashank Kumar with a simple vision - to simplify payments for Indian businesses - we’ve since grown into a fintech powerhouse driving India’s digital payment revolution.

Razorpay powers millions of businesses with a smarter, scalable stack that goes beyond transactions to help them truly build and grow.

From building AI-native agentic payments, to AI-assisted fraud detection and real-time risk intelligence to automated reconciliation, smart payouts, and predictive financial insights, we are embedding intelligence across our stack to make money movement faster, safer, and more efficient. In close collaboration with ecosystem partners - including banks, networks, regulators - we are pioneering industry-first solutions that are shaping the next era of fintech

Across India, Singapore and Malaysia, our products span everything from seamless checkouts to payroll automation - powering a fintech ecosystem that’s redefining how money moves across Asia.

Today, that ecosystem supports everyone from early-stage startups to some of India’s largest enterprises, enabling them to accept, process, and disburse payments at scale while expanding into new ways of managing money more efficiently.

Our scale speaks volumes: Razorpay processes $180+ billion in annualized transactions, powering leading businesses like Airbnb, Facebook, WhatsApp, Airtel, CRED, BookmyShow, Zomato, Swiggy, Lenskart, Mirae Asset Capital markets, Indian Oil, National Pension Scheme - and over 100 of India’s unicorns. With strong roots in India and growing operations in Southeast Asia, we are shaping the next chapter of financial technology across the region.

We are backed by global investors including GIC, Peak XV Partners (formerly Sequoia Capital India & SEA), Tiger Global, Ribbit Capital, Matrix Partners, MasterCard, and Salesforce Ventures, having raised over $740 million to date. Strategic acquisitions - including Ezetap (POS and offline payments), Curlec (Malaysia expansion), BillMe (digital invoicing), and POP (rewards-first UPI) - along with earlier moves in fraud prevention, payroll, and lending, have further strengthened our platform and widened our footprint across Asia.

But what truly sets Razorpay apart is our culture. At Razorpay, ownership is our oxygen - you own what you build, with no micromanagement or red tape, just the runway to make your ideas fly. Learning is a lifestyle - if you’re curious, you’ll feel at home here. People > Pedigree - we hire for attitude, hustle, and hunger more than degrees. Transparency thrives over titles - this is where interns question CXOs and CXOs say “thank you.” Guided by our values of Customer First, Autonomy & Ownership, Agility with Integrity, Transparency, Challenging the status quo and a strong belief that Razorpay grows with Razors, you’ll be part of a 3000+ strong team building not just products, but the financial infrastructure of the future.

The Role:

As a PM2, you will independently own a product area or platform charter end-to-end — from strategy and roadmap to execution and business impact. You will operate with significant autonomy and drive initiatives across customer experience, platform scalability, automation, growth, and monetization. You will be expected to think beyond features and solve for systems, operational leverage, and long‑term platform evolution.

What you’ll do?

• 1. Build Customer Empathy - Regularly engage with customers, internal stakeholders, and ecosystem partners to deeply understand pain points, workflows, and unmet needs through both qualitative and quantitative insights.
• 2. Drive Product Strategy - Define long-term product vision and quarterly roadmap aligned with business goals, customer outcomes, and platform scalability.
• 3. Build Scalable Products - Collaborate with engineering, design, analytics, and operations teams to build reliable, scalable, and high-impact products.
• 4. Lead Product Execution - Write high-quality product specifications, prioritize effectively, manage tradeoffs, and ensure timely execution across releases
• 5. Own Metrics & Outcomes - Define success metrics, monitor business impact, and driveiterative improvements through experimentation and data analysis.
• 6. Ecosystem Collaboration - Partner with banks, regulators, vendors, and ecosystem players to co-build industry-defining solutions.

What are we looking for?

• 1. 4–7 years of product management experience
• 2. Strong product execution and prioritization skills
• 3. Experience owning business metrics and customer outcomes
• 4. Strong analytical thinking and experimentation mindset
• 5. Ability to work across technical and business stakeholders
• 6. Systems thinking and platform orientation
• 7. Strong customer empathy balanced with business acumen
• 8. Ability to thrive in ambiguity and fast-paced environments

Razorpay believes in and follows an equal employment opportunity policy that doesn't discriminate on gender, religion, sexual orientation, colour, nationality, age, etc. We welcome interests and applications from all groups and communities across the globe.