Group Manager, Banking Alliance

Razorpay Software Private Limited; Bengaluru; On-site; INR 6,000,000 - 9,000,000; Full time

Job summary

Razorpay is seeking a senior Partnerships Manager to lead end-to-end banking partnerships and drive revenue growth through bank channels. You will oversee program rollouts, build multi-level relationships with partner banks, and coordinate RFP processes with internal and external stakeholders.

Ideal candidates bring 10–12 years in banking partnerships or payments, strong influence across functions, and familiarity with AI tools to enhance engagement and efficiency.

Qualifications

• 10–12 years of experience in bank merchant acquiring or payments.
• Proven experience in banking partnerships or channel sales.
• Experience in RFP preparation is an added advantage.
• Ability to influence senior stakeholders and drive cross-functional alignment.
• AI tools and digital competency, including LLMs like ChatGPT or Claude.
• Familiarity with AI tools to improve partner engagement and efficiency.

Responsibilities

• Own and manage end-to-end strategic bank partnerships, driving long-term value and alignment.
• Drive revenue growth by enabling and scaling sales through bank channels.
• Lead the end-to-end rollout of banking programs, ensuring seamless execution and adoption.
• Position Razorpay POS as the preferred partner for banks’ merchant acquiring business.
• Build and nurture strong, multi-level stakeholder relationships within partner banks.
• Lead RFP preparation, submission, and coordination with internal and external stakeholders.
• Drive cross-functional collaboration across internal teams to deliver on partner objectives.
• Travel regularly to engage with bank and NBFC partners and strengthen relationships.

Skills

Bank partnerships

Channel sales

Stakeholder management

RFP expertise

AI proficiency

Process automation

Communication skills

Job description

Razorpay is one of India’s leading full-stack financial technology companies, powering the way businesses move, manage, and grow money. Founded in 2014 by Harshil Mathur and Shashank Kumar with a simple vision - to simplify payments for Indian businesses - we’ve since grown into a fintech powerhouse driving India’s digital payment revolution.

Razorpay powers millions of businesses with a smarter, scalable stack that goes beyond transactions to help them truly build and grow.

From building AI-native agentic payments, to AI-assisted fraud detection and real-time risk intelligence to automated reconciliation, smart payouts, and predictive financial insights, we are embedding intelligence across our stack to make money movement faster, safer, and more efficient. In close collaboration with ecosystem partners - including banks, networks, regulators - we are pioneering industry-first solutions that are shaping the next era of fintech

Across India, Singapore and Malaysia, our products span everything from seamless checkouts to payroll automation - powering a fintech ecosystem that’s redefining how money moves across Asia.

Today, that ecosystem supports everyone from early-stage startups to some of India’s largest enterprises, enabling them to accept, process, and disburse payments at scale while expanding into new ways of managing money more efficiently.

Our scale speaks volumes: Razorpay processes $180+ billion in annualized transactions, powering leading businesses like Airbnb, Facebook, WhatsApp, Airtel, CRED, BookmyShow, Zomato, Swiggy, Lenskart, Mirae Asset Capital markets, Indian Oil, National Pension Scheme - and over 100 of India’s unicorns. With strong roots in India and growing operations in Southeast Asia, we are shaping the next chapter of financial technology across the region.

We are backed by global investors including GIC, Peak XV Partners (formerly Sequoia Capital India & SEA), Tiger Global, Ribbit Capital, Matrix Partners, MasterCard, and Salesforce Ventures, having raised over $740 million to date. Strategic acquisitions - including Ezetap (POS and offline payments), Curlec (Malaysia expansion), BillMe (digital invoicing), and POP (rewards-first UPI) - along with earlier moves in fraud prevention, payroll, and lending, have further strengthened our platform and widened our footprint across Asia.

But what truly sets Razorpay apart is our culture. At Razorpay, ownership is our oxygen - you own what you build, with no micromanagement or red tape, just the runway to make your ideas fly. Learning is a lifestyle - if you’re curious, you’ll feel at home here. People > Pedigree - we hire for attitude, hustle, and hunger more than degrees. Transparency thrives over titles - this is where interns question CXOs and CXOs say "thank you." Guided by our values of Customer First, Autonomy & Ownership, Agility with Integrity, Transparency, Challenging the status quo and a strong belief that Razorpay grows with Razors, you’ll be part of a 3000+ strong team building not just products, but the financial infrastructure of the future.

The Roles and Responsibilities:

• Own and manage end-to-end strategic bank partnerships, driving long-term value and alignment.
• Drive revenue growth by enabling and scaling sales through bank channels.
• Lead the end-to-end rollout of banking programs, ensuring seamless execution and adoption.
• Position Razorpay POS as the preferred partner for banks’ merchant acquiring business.
• Build and nurture strong, multi-level stakeholder relationships, particularly with product, business, and decision-making teams within partner banks.
• Lead RFP preparation, submission, and end-to-end coordination with internal and external stakeholders.
• Drive cross-functional collaboration across internal teams to deliver on partner objectives.
• Travel regularly to engage with bank and NBFC partners and strengthen on-ground relationships.

Mandatory Requirements:

• 10–12 years of experience, preferably in a bank’s merchant acquiring or payments business.
• Proven experience in banking partnerships, alliances, or channel sales.
• Experience in RFP preparation is an added advantage.
• Ability to influence senior stakeholders and drive alignment across cross-functional teams.
• AI & Digital Competency :Practical experience using LLMs like ChatGPT or Claude.
• Process Automation :Ability to identify manual bottlenecks and apply AI or automation tools to improve efficiency, scale operations, and speed up go-to-market
• Familiarity with AI tools and the ability to leverage them to improve partner engagement, enhance outcomes, and drive overall quality and efficiency.

Razorpay believes in and follows an equal employment opportunity policy that doesn't discriminate on gender, religion, sexual orientation, colour, nationality, age, etc. We welcome interests and applications from all groups and communities across the globe.