Product Manager - Associate

JPMorgan Chase & Co.; Hyderabad; On-site; INR 1,800,000 - 2,400,000; Full time

Job summary

JPMorgan Chase & Co. in Hyderabad is seeking a Senior Product Associate to drive development and optimization of financial products, using user research and metrics to fuel innovation and improve existing offerings.

You will collaborate across cross-functional teams to shape product strategy and execution. You will partner with Engineering, Data Science, Design and Risk to deliver end-to-end solutions, write requirements and user stories, and analyze product performance to meet time, cost and

Qualifications

• 5+ years of product management experience or equivalent.
• Experience implementing LLM-enabled analytics with responsible AI controls.
• Experience with MLOps/ModelOps and AI tooling (Claude, Copilot) to accelerate discovery.

Responsibilities

• Identify new product opportunities via user research and discovery.
• Collaborate with Engineering, Data Science/ML, Design, and Risk to deliver end-to-end solutions.
• Plan upstream and downstream implications of features on the product experience.
• Support user research, journey mapping, and market analysis to inform the roadmap.
• Analyze product metrics across development lifecycle against time, cost, and quality.
• Write requirements, epics, and user stories to support development.

Skills

Product management

LLM-enabled analytics

Responsible AI controls

MLOps/ModelOps

Claude

Copilot

Tools

Claude

Copilot

Job description

Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world’s most innovative financial organizations.

As a Senior Product Associate in Consumer and Community Banking, you contribute to the team by leveraging your expertise in product development and optimization to make a significant impact, supported by user research and customer feedback to fuel the creation of innovative products and continuously improve existing offerings. Collaborate closely with cross-functional teams and play a crucial role in shaping the future of our products and ongoing success.

Job responsibilities

• Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery
• Partner closely with Engineering, Data Science/ML, Data Engineering, Design, and Risk/Controls to deliver end-to-end solutions (data → models → user experience).
• Considers and plans for upstream and downstream implications of new product features on the overall product experience
• Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers
• Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle
• Writes the requirements, epics, and user stories to support product development

Required qualifications, capabilities, and skills

• 5+ years of experience or equivalent expertise in product management or a relevant domain area
• Proficient knowledge of the product development life cycle, experience implementing LLM-enabled analytics (RAG patterns, semantic search, summarization) with responsible AI controls (PII handling, prompt/tool safety, explainability, evaluation).
• Experience with MLOps/ModelOps: monitoring, drift, retraining triggers, model governance/auditability. MCP for connecting assistants to tools and data sources in a structured, maintainable way. AI assistants such as Claude and Copilot to accelerate product discovery and delivery (within approved controls).
• Experience in product life cycle activities including discovery and requirements definition
• Developing knowledge of data analytics and data literacy