Product Manager - Associate

Fairygodboss; Hyderabad; On-site; INR 1,200,000 - 2,000,000; Full time

Job summary

JPMorganChase is seeking a Senior Product Associate in Consumer and Community Banking to drive product development and optimization through user research, metrics, and cross-functional collaboration.

You will partner with Engineering, Data Science/ML, Design, and Risk/Controls to deliver end-to-end solutions and shape the strategic product roadmap. Leverage customer feedback to fuel innovative offerings while continuously improving existing products.

Qualifications

• 5+ years of experience in product management or related field.
• Experience with the product development lifecycle and discovery processes.
• Experience with LLMed analytics including responsible AI controls.

Responsibilities

• Identify new product opportunities reflecting customer needs through user research and discovery.
• Collaborate with Engineering, Data Science/ML, Data Engineering, Design, and Risk/Controls to deliver end-to-end solutions.
• Plan upstream and downstream implications of new features on the product experience.
• Support user research, journey mapping, and market analysis to inform the roadmap.
• Analyze product metrics across development life cycle and track time, cost, quality.
• Write requirements, epics, and user stories to support development.

Skills

Product management

LLM-enabled analytics

Responsible AI controls

MLOps/ModelOps

RAG patterns

semantic search

explainability

model governance

Claude

Copilot

Data analytics

Data literacy

Tools

Claude

Copilot

Job description

Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world's most innovative financial organizations.

As a Senior Product Associate in Consumer and Community Banking, you contribute to the team by leveraging your expertise in product development and optimization to make a significant impact, supported by user research and customer feedback to fuel the creation of innovative products and continuously improve existing offerings. Collaborate closely with cross-functional teams and play a crucial role in shaping the future of our products and ongoing success.

Job responsibilities

• Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery
• Partner closely with Engineering, Data Science/ML, Data Engineering, Design, and Risk/Controls to deliver end-to-end solutions (data → models → user experience).
• Considers and plans for upstream and downstream implications of new product features on the overall product experience
• Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers
• Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle
• Writes the requirements, epics, and user stories to support product development

Required qualifications, capabilities, and skills

• 5+ years of experience or equivalent expertise in product management or a relevant domain area
• Proficient knowledge of the product development life cycle, experience implementing LLM-enabled analytics (RAG patterns, semantic search, summarization) with responsible AI controls (PII handling, prompt/tool safety, explainability, evaluation).
• Experience with MLOps/ModelOps: monitoring, drift, retraining triggers, model governance/auditability. MCP for connecting assistants to tools and data sources in a structured, maintainable way. AI assistants such as Claude and Copilot to accelerate product discovery and delivery (within approved controls).
• Experience in product life cycle activities including discovery and requirements definition
• Developing knowledge of data analytics and data literacy

ABOUT US

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

ABOUT THE TEAM

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.