Product Manager

Deloitte Shared Services India; Gurugram District, Bengaluru; Hybrid; INR 4,000,000 - 7,000,000; Full time

Job summary

Deloitte Shared Services India is hiring a Product Manager with Banking/Financial Services and Gen AI exposure to lead AI-powered product strategy and delivery. You will own the end-to-end lifecycle, define the product vision and roadmap, work with Data Science, AI/ML, Engineering, UX, Risk and Compliance, and ensure regulatory and governance standards across deployments.

The role requires strong product lifecycle management, ability to translate complex AI concepts into business requirements,

Qualifications

• Experience in Banking or Financial Services product management.
• Strong knowledge of Gen AI/LLM-based products.
• Experience with RAG, Prompt Engineering, AI Agents, Chatbots/Conversational AI.
• Knowledge of banking processes (lending, payments, cards, deposits, digital banking, risk, compliance).
• Experience with PRD/BRD, user stories, roadmap, backlog, and Agile methods.
• Excellent stakeholder management and communication.
• Ability to translate AI concepts into business/product requirements.

Responsibilities

• Own end-to-end product lifecycle from ideation and roadmap to launch and ongoing enhancements.
• Define product vision, strategy, roadmap, PRDs, user stories, and acceptance criteria.
• Identify and prioritize Gen AI use cases across banking domains.
• Collaborate with Data Science, AI/ML, Engineering, UX, Risk, Compliance, and Business teams.
• Apply LLMs, RAG, prompt engineering, AI agents, embeddings, and conversational AI in banking use cases.
• Translate business problems into scalable and commercially viable AI product solutions.
• Drive backlog prioritization, sprint planning, UAT, releases, and stakeholder communication.
• Define KPIs, adoption metrics, ROI; continuously optimize product performance.
• Ensure regulatory, security, privacy, governance, and responsible AI compliance.
• Conduct market research, competitor analysis, and identify opportunities for new AI-enabled banking products.

Skills

Product management

Gen AI/LLM

RAG and prompt engineering

Banking processes

PRD/BRD and user stories

Stakeholder management

Tech liaison

Job description

Job Description Product Manager | Gen AI | Banking

Role: Product Manager Gen AI & Banking

Experience: 6-12 Years

Domain: Banking / Financial Services

Role Overview

We are looking for an experienced Product Manager with strong Banking/Financial Services and Gen AI exposure to drive the strategy, development, and adoption of AI-powered products and solutions. The ideal candidate should be strong in product lifecycle management, business requirements, stakeholder management, and emerging Generative AI/LLM technologies.

Key Responsibilities

• Own the end-to-end product lifecycle from ideation and roadmap to launch and continuous enhancement.
• Define product vision, strategy, roadmap, PRDs, user stories, and acceptance criteria.
• Identify and prioritize Gen AI use cases across banking, lending, payments, customer service, risk, operations, or compliance.
• Work closely with Data Science, AI/ML, Engineering, UX, Risk, Compliance, and Business teams to deliver AI-driven products.
• Understand and apply LLMs, RAG, prompt engineering, AI agents, embeddings, and conversational AI to banking use cases.
• Translate business problems into scalable and commercially viable AI product solutions.
• Drive backlog prioritization, sprint planning, UAT, product releases, and stakeholder communication.
• Define product KPIs, adoption metrics, ROI, and continuously optimize product performance.
• Ensure products meet banking regulatory, security, privacy, governance, and responsible AI requirements.
• Conduct market research, competitor analysis, and identify opportunities for new AI-enabled banking products.

Must-Have Skills

• Product Management / Product Owner experience in Banking or Financial Services.
• Strong understanding of Gen AI / LLM-based products.
• Experience with RAG, Prompt Engineering, AI Agents, Chatbots/Conversational AI.
• Strong knowledge of banking processes and products such as lending, payments, cards, deposits, digital banking, risk, or compliance.
• Strong experience in PRD, BRD, user stories, roadmap, backlog, and Agile methodologies.
• Excellent stakeholder management and communication skills.
• Ability to work with technical teams and translate complex AI concepts into business/product requirements.

Good to Have

• Exposure to Azure OpenAI, AWS Bedrock, Google Vertex AI, OpenAI, or similar Gen AI platforms.
• Understanding of APIs, cloud, data platforms, ML/AI lifecycle, and AI governance.
• Experience launching AI/Gen AI products in production.
• Prior experience with digital transformation or large-scale banking platforms.