Product Manager

Smart Energy Water; Gautam Buddha Nagar; On-site; INR 3,000,000 - 6,000,000; Full time

Job summary

SEW.ai in Noida HQ is seeking a Product Manager/Lead to drive the vision and delivery of the SmartCX Platform for Energy & Utilities. You will work with product engineers, solution engineering, and quality teams to innovate and deliver high-quality SaaS solutions.

The role requires a strong techno-functional mindset, experience shipping enterprise products, and ability to align business needs with technical execution across web and mobile interfaces.

Qualifications

• Track record shipping enterprise or SaaS products.
• Understanding trends, market proposition and benchmark.
• Experience in web/mobile apps with modern UX/UI patterns.
• Techno-functional mindset to solve problems technically and functionally.
• Experience with 3rd party integrations and architecture concepts.
• Strong analytical, problem-solving, research and time-management skills.

Responsibilities

• Manage the product lifecycle, roadmaps and feature solutions.
• Incorporate usability studies, research, and market analysis into requirements.
• Evaluate configurations against client business and system processes.
• Prepare BRD/ SSD, prototypes, workflow diagrams and use cases.
• Articulate end‑to‑end scenarios technically and functionally.
• Lead a world-class team of engineers and designers to deliver products.
• Define and analyze metrics for product success.

Skills

Enterprise SaaS

UX/UI awareness

3rd party integrations

Analytical thinking

Time management

Web and mobile apps

Techno-functional mindset

Communication skills

Education

Bachelor's or Master’s in Computer Science

Tools

MS .NET

Java

Swift UI

Web technologies

Mobile app technologies

Database engineering

Job description

Position: Product Manager/Lead

Location: SEW.ai - Noida HQ

SEW.ai (www.SEW.ai)

Company Overview

SEW is the #1 Energy and Water AI Cloud SaaS Platform for Digital Customer Experience [CX], Field Workforce Experience [WX], and SmartAI [AI/ML] to hundreds of Global Energy & Utilities. SEW.AI Platform helps Energy & Utilities improve their digital customer service, operational efficiency, and maximize return on investments through the end-to-end platform leveraging mobile, AI, Machine Learning and Cloud technologies.

Summary

We are now looking for a talented and driven individual to accelerate our efforts and be a major part of our high-quality culture. This person will work closely with product engineers, solution engineering, and product quality team to innovate, build & deliver high quality SmartCX Platform for Energy and Utilities. A successful candidate will be both technically strong and business savvy, with a passion to make an impact through her/his product vision, strategy and delivery.

Experience

Product & Techno-Functional Mindset

• A track record of shipping high quality Enterprise or SaaS products
• Understanding of industry trends, market proposition, and competitive benchmark
• Experience in web/mobile applications and interfaces with modern UX/UI patterns
• A techno functional mindset that allows you to solution the problem technically and functionally
• Experience in 3rd party integrations with understanding of technical concepts and architecture
• Advanced analytical, problem solving, research, and time management skills.

Responsibilities

Product Management & Product Development

• Manage the product throughout the product lifecycle, develop product roadmaps and feature solutions.
• Integrate usability studies, research, and market analysis into product requirements to enhance customer satisfaction.
• Evaluate product configurations against existing business and system processes of the client.
• Expertise in product documentation like business requirement document (BRD)/ system specification documents (SSD), prototypes, workflow diagrams, use case diagrams, stories etc.
• Ability to understand and articulate end‑to‑end scenarios technically and functionally.
• Drive product development with a team of world‑class engineers and designers to think boldly and creatively and then to funnel that energy into concrete products and execution.
• Define and analyze metrics for the success of products.

Stakeholder Management

• Partner with stakeholders and subject matter experts to fully understand business needs to effectively deliver new product features as per customer needs.
• Act as a bridge between business stakeholders and the development team, ensuring alignment and transparency.
• Provide detailed walkthrough sessions of new product releases for sales, solution engineering and product engineering teams.
• Assist Quality Management team to make sure deliverables are always at par with defined standards of Product.

Leadership Competencies:

• Accomplished team leader who demonstrates a flexible approach, aligns with organization and customer vision, and delivers high quality solutions.
• Able to establish credibility based on experience and skill set.
• Effective when communicating with technical and non‑technical individuals to drive understanding and inspire innovation in the Platforms.

Preferred Qualifications

• Min 7-15 years of hands‑on technology product management experience with both web and mobile products with strong technical background.
• Bachelor's or master’s in computer science or related engineering branches.
• Both Quantitative and Analytical thinking and great problem‑solving skills.
• Work with cross internal and external engineering team with clear focus on customer/end user requirements with technology solutions
• Understanding of the technical architecture of complex and highly scalable web / Mobile applications.
• Good understanding of MS .NET, Java, Swift UI, Web , Mobile App technologies and Database Engineering.
• Good understanding of product integration with Enterprise systems - SAP, Oracle, Salesforces, ServiceNow , Maximo etc.
• Strong written and interpersonal communication skills and ability to interact persuasively with engineering and design teams.