Product Intern

Xoxoday; Bengaluru; On-site; AUD 50,000 - 70,000; Full time

Job summary

Xoxoday in Australia is seeking a motivated intern to assist the Product & Growth team with driving customer campaigns aimed at enhancing product adoption and revenue impact.

The role involves developing activities, setting up workflows, and using analytics tools to track user behavior. Ideal candidates will have 1+ years in product management and strong quantitative skills. Join a dynamic team and enjoy a fast-paced work environment at Xoxoday.

Qualifications

• 1+ years of experience in product management or product growth.
• Excellent quantitative skills and ability to work with metrics.
• Desire to work in a fast-changing environment.

Responsibilities

• Assist in the development and execution of activities to increase product usage.
• Set up email workflows, product tours, and surveys.
• Utilize product analytics tools to track and analyze user behavior.

Skills

Quantitative skills

Communication

Stakeholder management

Familiarity with analytics tools

Tools

Intercom

Customer.io

PostHog

Google Analytics

Job description

Description We are looking for a motivated intern to assist our Product & Growth team in driving initiatives aimed at enhancing product adoption, retention & revenue. This role is centred around driving customer campaigns to increase adoption and impact revenue as a metric.

Key responsibilities

• Assist in the development and execution of activities & experiments aimed at increasing product usage.
• Set up email workflows, product tours, surveys, tooltips with the help of tools like Intercom, Customer.io to drive customer adoption & engagement.
• Utilize product analytics tools like PostHog to track and analyse user behaviour, product usage patterns (DAU/MAU), and feature level adoption metrics.
• Generate reports and document insights to inform decision‑making processes related to product growth initiatives.
• Work with the Tech team to drive experiments based on customer insights derived through data to improve feature adoption/usage.

Qualifications Required

• 1+ years of experience in product management/ product growth
• Excellent quantitative skills and ability to work with key metrics and data
• Great taste for copy, design and eye for detail. Loves working with designers.
• Not a must, but preferable: familiarity with tools such as customer.io, Intercom, PostHog, Google Analytics, or similar analytics and communication platforms.
• Excellent stakeholder management and communication
• Desire to work in a high ownership environment. Thrives in ambiguity and a fast‑changing environment.

What can you look for?

A wholesome opportunity in a fast‑paced environment will enable you to juggle between concepts yet maintain the quality of content, interact, share your ideas, and have loads of learning while at work. Work with a team of highly talented young professionals and enjoy the benefits of being at Xoxoday.

About the Company

We are a fast‑growing SaaS commerce company based in Bangalore with offices in Delhi, Mumbai, SF, Dubai, Singapore, and Dublin. We have three products in our portfolio: Plum, Empuls, and Compass. Xoxoday works with over 1000 global clients. We help our clients engage and motivate their employees, sales teams, channel partners, or consumers for better business results.