Product Growth Manager | PGM - 1/ PGM - 2

Fynd (Shopsense Retail Technologies Ltd.); Mumbai; On-site; INR 1,600,000 - 2,600,000; Full time

Benefits offered by this job

Flex University

Learning Wallet

Mediclaim policy

Job summary

Fynd is hiring a Product Growth Manager to lead AI-driven retail initiatives. You will conceptualize and build AI-native features, scale them effectively, and drive adoption through experimentation, data insights, and structured execution.

You will collaborate with engineering, ML, product, and business teams to deliver AI-powered capabilities that solve real-world retail challenges. The ideal candidate has strong technical foundations, sharp product instincts, and a track record of fast,

Qualifications

• Strong grounding in AI/ML concepts and product instincts.
• Experience translating AI/ML capabilities into scalable product features.
• Proven ability to drive product-led growth with experimentation and data.
• Familiarity with Agile methodologies and tools (Jira, Confluence, Asana).
• Exposure to retail/e-commerce or SaaS environments is a plus.

Responsibilities

• Build and launch AI-native product features with ML and engineering teams.
• Drive product-led growth initiatives focusing on activation, retention, and adoption.
• Translate AI/ML capabilities into intuitive product experiences.
• Work hands-on with model deployments, inference systems, and API integrations.
• Own end-to-end product execution from problem discovery to roadmap delivery.
• Contribute to platform strategies that scale AI features to production adoption.
• Understand and influence product flows in retail, catalog systems, and commerce automation.

Skills

LLMs

embeddings

vector databases

RAG

LoRA

QLoRA

AI-native features

FastAPI

Docker

MLflow

model serving

GitHub

APIs REST/GraphQL

Tools

FastAPI

Docker

MLflow

Ray

TorchServe

GitHub

Git

Job description

2+ Years

Full-Time

Fynd is a frontier technology company. We started at the intersection of technology and retail because that is where technology was the least available. Over the years, we became one of India’s largest retail technology platforms. But retail was the entry point, not the boundary.

Today, Fynd builds intelligent software that runs business operations. Not tools that help people work faster, but systems that absorb entire functions: manufacturing, marketing, logistics, commerce, quality control. We sit inside our customers’ businesses, harvest deep domain context, and build AI systems that operate autonomously. We are expanding from retail into manufacturing, generative media, physical AI, and healthcare.

About the Role

We are hiring a Product Growth Manager to lead initiatives at the intersection of retail, AI, and product execution. This role requires someone who can conceptualize and build AI-native features, scale them effectively, and drive adoption through experimentation, data insights, and structured execution.

You will work closely with engineering, machine learning, product, and business teams to deliver AI-powered capabilities that solve real-world retail challenges. The ideal candidate has strong technical foundations, sharp product instincts, and a proven ability to operate with speed and ownership in high-growth environments.

What will you do at Fynd?

• Build and launch AI-native product features in collaboration with ML and engineering teams.


• Drive product-led growth initiatives focused on activation, retention, and adoption.


• Translate AI/ML capabilities into scalable and intuitive product experiences.


• Work hands-on with model deployments, inference systems, and API integrations.


• Own end-to-end product execution—from problem discovery to roadmap delivery and post-launch iteration.


• Contribute to platform strategies that scale AI features from MVPs to production-grade adoption.


• Understand and influence product flows specific to retail, catalog systems, and commerce automation.

Some Specific Requirements:

AI and Technical Foundations

• Strong grasp of LLMs, embeddings, vector databases, RAG, and fine-tuning methods like LoRA and QLoRA.


• Hands-on experience with OpenAI, Hugging Face, LangChain, LlamaIndex, and production-grade AI tooling.


• Familiar with AI workflows using FastAPI, Docker, MLflow, and model serving via Ray or TorchServe.


• Comfortable working with GitHub, Git, and tools for managing models, code, and experiments.


• Good understanding of microservices, API design (REST/GraphQL), and scalable backend systems.


• Experienced in CI/CD setup for training and deploying ML models to production.

Data and Analytics

• Proficient in SQL, BigQuery, and Looker Studio for data exploration and dashboards.


• Able to design KPIs, success metrics, and user journey insights for product analytics.


• Knowledge of tools like dbt, Airflow, and event-based platforms like PostHog or Mixpanel.


• Experience with A/B testing, funnel analysis, and behavioral cohort tracking.

Retail and Product Execution

• Solid understanding of retail workflows, product catalogs, and commerce ecosystems.


• Experience building and scaling digital products with real-world user adoption.


• Strong product judgment and ability to balance business, user, and technical priorities.


• Stakeholder Management and Execution Leadership


• Ability to lead and influence cross-functional teams to drive high-quality execution.


• Strong communication skills to present AI-driven concepts to both technical and non-technical audiences.


• Experience with Agile methodologies and tools such as Jira, Confluence, and Asana for planning and tracking.

Preferred Experience

• 2 to 5 years in product, growth, or AI-focused roles.


• Experience in building and scaling AI-powered or technology-driven platforms.


• Exposure to retail, e-commerce, or SaaS environments.


• Track record of delivering outcomes in fast-paced, cross-functional teams.

Why Join Us

• Be part of a team shaping the future of AI-native platforms in digital commerce.


• Work closely with leading AI engineers, product teams, and business stakeholders.


• Own and execute high-impact initiatives with autonomy and accountability.


• Operate in a culture that values speed, clarity, and innovation.

If you're someone who thrives on execution, loves solving complex problems, and wants to build the future of AI-native platforms, we’d love to have you on board

What do we offer?

Growth

At Fynd, growth is limitless. We nurture a culture that encourages innovation, embraces challenges, and supports continuous learning. As we expand into new product lines and global markets, we’re seeking talented individuals eager to grow with us.

We believe in empowering our people to take ownership, lead with confidence, and shape their careers.

• Flex University: Access in-house learning sessions and workshops designed to enhance your professional and personal growth.


• Learning Wallet: Enrol in external courses or certifications to upskill—we’ll reimburse the costs to support your development.

Culture

• Regular community engagement and team-building activities


• Biannual events to celebrate achievements, foster collaboration, and strengthen our workplace culture.

Your well-being is our priority. Comprehensive Mediclaim policy for you, your spouse, children, and parents.

We thrive on collaboration and creativity. Our teams work from the office 5 days a week to encourage open communication, teamwork, and innovation.

Join us to be part of a dynamic environment where your ideas make an impact!