Product Engineer - Software Reliability

PowerToFly; Delhi; On-site; INR 600,000 - 900,000; Full time

Job summary

PowerToFly is looking for a Software Reliability Engineer in Delhi, India. The successful candidate will gather user requirements, ensure the ArcGIS Enterprise product is reliable, and create test plans to guarantee software quality. A Bachelor's degree in engineering, computer science or a related field is required, along with 2-6 years of experience in operational responsibilities and effective communication skills. Join us to help build reliable geospatial systems that benefit a global user base.

Qualifications

• 2-6 years in operational responsibilities including monitoring and deploying enterprise software.
• Experience in software testing and web services like REST.
• Demonstrated problem-solving skills in a backend-server stack.

Responsibilities

• Gather software reliability and availability requirements from users.
• Evaluate software quality and create test plans.
• Communicate effectively with users through documentation and presentations.

Skills

Software testing

Problem-solving

Effective communication

Education

Bachelor’s degree in engineering, computer science, or related field

Job description

Overview

Esri is the world leader in geographic information systems (GIS) and developer of ArcGIS, the leading mapping and analytics software used in 75 percent of Fortune 500 companies. At Esri, we believe in helping our customers take on challenging geospatial problems and making a difference in the world. Join our team of talented and passionate engineers and help us build the next generation of ArcGIS Enterprise, a suite of products delivering state‑of‑the‑art geospatial capability to thousands of our customers and millions of users worldwide. Our team builds cutting‑edge, highly scalable, and reliable distributed software for on‑premises and the cloud. We make maps, geographic information, and analyses available on any device, anywhere, at any time.

Software Reliability Engineers are responsible for ensuring that the ArcGIS Enterprise product is reliable, highly available, and has powerful disaster recovery features. They do this by gathering user requirements, defining them for the team, evaluating the product, and guiding users through documentation, videos, and presentations.

Responsibilities

• Support Esri’s strong user‑focus by gathering software reliability and availability requirements
• Collect requirements directly from users and indirectly from Esri staff in Support and Professional Services
• Collaborate and influence decisions within and across teams because reliability features and requirements cut across all functionalities
• Prioritize and guarantee software quality by creating test plans, automating those tests, evaluating the results, and ensuring that defects are acted upon
• Communicate effectively with our users through written documentation as well as presentations

Requirements

• 2-6 years in a position with operational responsibilities, such as monitoring, maintaining, and deploying enterprise software
• Experience in software testing
• Fundamental understanding of web services, such as REST
• Demonstrated problem‑solving skills in a complex backend‑server stack
• Effective communication skills and ability to work with cross‑functional teams
• Bachelor’s degree in engineering, computer science and applications, math, GIS, geography, or related field
• Existing work authorization for India

Recommended Qualifications

• Master’s degree in engineering, computer science and applications, math, GIS, geography, or related field
• Experience administering ArcGIS Enterprise
• Experience working directly on a software development team

If you don’t meet all of the preferred qualifications for this position, we encourage you to still apply!

Esri is an equal opportunity employer (EOE) and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need reasonable accommodation for any part of the employment process, please email [e-mail] and let us know the nature of your request and your contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this e‑mail address.