Product Delivery Manager

LogiNext; Mumbai; On-site; INR 1,500,000 - 2,500,000; Full time

Job summary

A leading SaaS solutions provider is seeking a Product Delivery Manager in Mumbai. You will manage the delivery of SaaS implementations for large global enterprises, ensuring client satisfaction through effective project management and communication. The ideal candidate should have over 4 years of experience with SaaS companies, a Bachelor's degree in a relevant field, and a strong technical background. This role involves collaboration with cross-functional teams to exceed customer expectations and deliver projects within timeline and budget.

Qualifications

• 4+ years of experience in project and delivery management for Enterprise SaaS companies.
• 2+ years of hands-on experience in software development preferably in cloud technologies.
• Proven ability to drive large-scale global projects.

Responsibilities

• Work with cross-functional teams to build scalable SaaS products and integration modules.
• Connect with clients to determine requirements and recommend solutions.
• Prepare detailed project plans blending client requirements with company’s vision.
• Adhere to scope, timeline and budget throughout project lifecycle.

Skills

SaaS Implementation

Client Relationship Management

Technical Documentation

Agile SDLC

Communication Skills

Education

Bachelor’s Degree in Computer Science, Information Technology or related field

Tools

Microsoft Office

Job description

LogiNext is looking for a Product Delivery Manager to join its growing implementation and delivery team. As we experience exponential growth, we are looking for individuals having experience in implementing SaaS solutions for large, global enterprises. The ideal candidate will be an innovative self‑starter comfortable working in a start‑up environment and adept at managing client expectations. You will be the face of LogiNext to C‑level executives and senior leaders of our enterprise clients.

You will develop the strategy behind implementations, and bring an obsession for exceeding customer expectations by delivering in accordance with project success metrics. You will also build long‑term relationships with the clients, connecting with key business executives and stakeholders. You will liaise between clients, cross‑functional internal teams and other system integrators to ensure the timely and successful delivery of our solutions according to customer needs.

Responsibilities

• Work with Business Development, Product Management and Engineering team to build highly scalable SaaS products and integration modules
• Connect with clients to determine their technical and functional requirements and recommend appropriate solutions to ensure successful product implementation
• Prepare detailed project plans that blend client requirements well with the company’s visions and coordinate across various teams to establish smooth execution during all phases of project
• Adhere to the standards of scope, timeline and budget throughout the entire execution of project lifecycle and ensure success of the project
• Work closely with development team to explain the requirements and constantly monitor the progress
• Be hands‑on, adopt practical approach to software and technology
• Suggest improvements in systems & processes and assist technical team with issues needing technical expertise
• Create technical content such as blogs, technical specification documents and system integration requirements documents

Requirements

• Bachelor’s Degree in Computer Science, Information Technology or related field
• Minimum 4 years of experience in project and delivery management for Enterprise SaaS companies
• Solid technical background with minimum 2-years of hands‑on experience in software development preferably in cloud technologies
• Proven ability to drive large scale global projects with deep understanding of agile SDLC, high collaboration and leadership
• Strong working knowledge of Microsoft Office
• Excellent written and oral communication skills, judgement and decision‑making skills, and the ability to work under continual deadline pressure
• Willingness to travel occasionally within India and internationally