Procurement Systems Support Analyst

Kimberly Clark Hygiene Products; Pune District; On-site; INR 800,000 - 1,200,000; Full time

Job summary

Kimberly Clark Hygiene Products in Pune seeks a Procurement Systems Support Analyst to provide system and reporting support for procurement processes across North America. You will handle daily inquiries and ensure smooth data flow with vendors and partners.

Responsibilities include monitoring EDI/ASN transactions, supporting the Taulia system, owning consignment processes, and driving continuous improvement with LEAN methods.

Qualifications

• Bachelor's degree in a relevant field with 3–7 years of experience.
• Experience with procurement systems and SAP.
• Strong data access and reporting skills using Windows tools.
• Knowledge of EDI and ASN transactions.
• Experience with Power BI and reporting tools.
• Ability to drive continuous improvement and LEAN principles.
• Excellent written and verbal communication; detail-oriented.

Responsibilities

• Provide procurement system and reporting support for North America.
• Monitor and resolve questions from procurement partners per SLA.
• Own consignment processes.
• Drive continuous improvement and coordinate with technical support teams.
• Balance multiple projects with strong communication.

Skills

Analytical skills

Communication skills

Collaboration

Project management

Education

Bachelor's degree

Tools

SAP

Power BI

Taulia

EDI

Job description

Job Title

Procurement Systems Support Analyst

Job Summary

• Provide procurement system and reporting business support for K-C North America.
• Monitor and resolve questions and requests from business partners in the procurement user support mailboxes per established service level agreements.
• Ownership for consignment processes.
• Drive continuous improvement and elevate system issues to drive resolution with technical support teams.
• Successful Procurement Systems Support Analyst have solid analysis skills, great communication skills both written and verbal, work well in a highly collaborative environment, and manage/balance multiple projects.

Prefeed Qualifications

• Provide daily support for EDI Electronic Data Interchange and ASN Advance Shipping Notice errors and issues to ensure seamless flow from vendors, suppliers to Kimberly-Clark and its business partners.
• Create entries in system tables to support procurement requirements and ordering processes.
• Support consignment processes and reporting.
• Provide first level support for Taulia procurement system for user questions and troubleshooting.
• Escalate system issues to technical support team to ensure timely resolution.
• Manage system and tool security access based on role definitions.
• Generate, monitor, and report out key performance indicators and scorecards to reveal issues and highlight system enhancement opportunities. Include actions taken to address red conditions.
• Establish continuous improvement targets and apply LEAN problem-solving techniques to improve system and process efficiencies and First Time Quality. Develop and maintain standard work documents for EDI, ASN, and other procurement transactions. Utilize other LEAN principles as needed.

Required Qualifications

• Bachelors Degree in relevant field with at least 3 to 7 years of experience.
• Understanding of and experience with procurement systems and processes and SAP. Strong systems aptitude.
• Demonstrated ability to effectively utilize tools and processes for continuous improvement.
• Knowledge of Power BI and various reporting tools.
• Experience in EDI and ASN transactions.
• Experience with a broad mix of technologies, IT infrastructure and order processing.
• Proficient in data access tools and PC based applications Windows, Word, Excel and PowerPoint, Reporting Tools.
• Results and strategy oriented, strong oral and written communication, analytical, trouble shooting, change management, project and risk management and building relationships.
• Attention to detail and responsiveness to quickly resolve issues is a must.

Location

Pune

Job Type

• Worker Type: Employee
• Time Type: Full time
• Worker Sub-Type: Regular