Prochant Hiring For Team Leader & assistant team leader

Prochant; Chennai District; On-site; INR 1,200,000 - 2,100,000; Full time

Job summary

Prochant is seeking an AR Team Lead in India to manage the day-to-day operations of the Accounts Receivable team within the Revenue Cycle Management function. You will drive collections, monitor performance, ensure compliance, and lead continuous improvement in processes.

You will oversee a team of AR associates, coordinate with Billing and Coding, and report metrics regularly to management. Strong Excel and RCM system experience, plus leadership and stakeholder skills, are essential.

Qualifications

• Experience in AR follow-up, denial management and payer guidelines.
• Experience with Medicare, Medicaid and commercial payers.
• Proficient with MS Excel and RCM applications.
• Strong analytical, communication, leadership and stakeholder management skills.

Responsibilities

• Lead a team of AR Associates/Analysts to meet targets.
• Allocate work, monitor productivity and ensure SLAs are met.
• Review aging reports and prioritize critical accounts.
• Ensure timely follow-up with insurance payers on claims.
• Analyze and resolve claim denials and reimbursement issues.
• Escalate payer issues and coordinate with internal teams.
• Monitor KPIs: AR aging, collection rate, denial rate, productivity, quality.
• Conduct quality audits and provide coaching to team members.
• Train, mentor and develop team members.
• Prepare performance reports for management.
• Identify process improvements to boost collections and efficiency.
• Ensure HIPAA compliance and client guidelines.

Skills

AR follow-up

Denial management

Payer guidelines

MS Excel

RCM applications

Leadership

Stakeholder management

Education

Bachelor's degree

Tools

MS Excel

RCM software

Job description

Job Summary

The AR Team Lead is responsible for managing the day-to-day operations of the Accounts Receivable team within the Revenue Cycle Management (RCM) function. This role ensures timely follow-up on outstanding insurance and patient accounts, drives collections, monitors team performance, and ensures compliance with client and regulatory requirements while achieving productivity and quality goals.

Key Responsibilities

• Lead and manage a team of AR Associates/Analysts to achieve operational targets.
• Allocate work, monitor productivity, and ensure adherence to service level agreements (SLAs).
• Review aging reports and prioritize high-value or critical accounts for follow-up.
• Ensure timely follow-up with insurance payers on unpaid or underpaid claims.
• Analyze and resolve claim denials, payment variances, and reimbursement issues.
• Escalate complex payer issues and coordinate with internal teams for resolution.
• Monitor key performance indicators (KPIs) such as AR aging, collection rate, denial rate, productivity, and quality.
• Conduct regular quality audits and provide coaching and feedback to team members.
• Train, mentor, and develop new and existing team members.
• Prepare daily, weekly, and monthly performance reports for management.
• Identify process improvement opportunities to enhance collections and operational efficiency.
• Ensure compliance with HIPAA, client-specific guidelines, and organizational policies.
• Collaborate with cross-functional teams, including Billing, Coding, Cash Posting, and Client Services, to resolve revenue cycle issues.

Required Qualifications

• Bachelor's degree in any discipline (preferred).
• 5-8 years of experience in Healthcare Revenue Cycle Management.
• Minimum 1- 2 years of experience leading an AR team.
• Strong understanding of AR follow-up, denial management, appeals, and payer guidelines.
• Experience with Medicare, Medicaid, and commercial insurance payers.
• Proficiency in MS Excel and RCM applications.
• Excellent analytical, communication, leadership, and stakeholder management skills.

Preferred Skills

• Strong problem-solving and decision-making abilities.
• Ability to manage team performance and motivate employees.
• Experience in process improvement and root cause analysis.
• Knowledge of Lean, Six Sigma, or continuous improvement methodologies is an advantage.

Contact

Priyadharsini M

Mail id: [e-mail]

Contact: 7418002928