PROCESS DELIVERY SPECIALIST-HUMAN RESOURCES OPERATIONS

IBM; Bengaluru; On-site; INR 350,000 - 500,000; Full time

Job summary

IBM Bengaluru is seeking a Process Associate - Recruitment to support end-to-end recruitment activities for IBM's client and internal hiring needs. You will work closely with partners, IBM's operations team, and staff to develop and implement sourcing strategies that build a qualified talent pool.

The role emphasizes collaboration with Hiring Managers, use of ATS for screening, and ongoing sourcing innovations to meet business goals in a dynamic ITES/BPO environment.

Qualifications

• 0–1 year of experience in sourcing and recruitment (ITES/BPO/FA preferred).
• Proven ability to collaborate with Hiring Managers throughout the process, from open requisition to sourcing, debriefing, and offer stages.
• Proficient in utilizing social media channels and other creative sourcing methods.
• Experience in partner management and driving recruitment strategy and innovation.

Responsibilities

• Take partial ownership of the sourcing life cycle, ensuring process adherence to SLA.
• Implement new sourcing methods, assess candidate suitability, and establish rigorous screening criteria.

Skills

Sourcing and recruitment

MS Office

Social media sourcing

Partner management

Data analysis

Interpersonal skills

Education

Master's degree

Tools

ATS

Job description

Introduction

A career in IBM Consulting embraces long-term relationships and close collaboration with clients across the globe. In this role, you will work for IBM BPO, part of Consulting that, accelerates digital transformation using agile methodologies, process mining, and AI-powered workflows.

Introduction

A career in IBM Consulting embraces long-term relationships and close collaboration with clients across the globe. In this role, you will work for IBM BPO, part of Consulting that, accelerates digital transformation using agile methodologies, process mining, and AI-powered workflows. You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio, including IBM Software and Red Hat. Curiosity and a constant quest for knowledge serve as the foundation to success in IBM Consulting. In your role, you'll be supported by mentors and coaches who will encourage you to challenge the norm, investigate ideas outside of your role, and come up with creative solutions resulting in groundbreaking impact for a wide network of clients. Our culture of evolution and empathy centers on long-term career growth and learning opportunities in an environment that embraces your unique skills and experience.

Your Role And Responsibilities

As a Process Associate - Recruitment, you are responsible for working with partners and providing end-to-end recruitment support. You will work closely with the client, IBM’s operation management, and staff. You will define, develop, plan, and implement sourcing strategies to provide a qualified talent pool.

Your Primary Responsibilities Include

• Take partial ownership of the sourcing life cycle, ensuring process adherence to Service Level Agreements (SLA)


• Implement new sourcing methods, assess candidate suitability, and establish rigorous screening criteria to identify top talent in the pool


• Collaborate with business leaders to set goals for the Global Delivery Center on a weekly, quarterly, and yearly basis


• Utilize ATS to perform candidate screening and update the status of Candidates on the ATS tool regularly

Preferred Education

Master's Degree

Required Technical And Professional Expertise

• Graduate with 0-1 year of experience in sourcing and recruitment (preferably in ITES/BPO/FA domains)


• Demonstrated ability to establish rapport and collaborate with Hiring Managers throughout the entire process, from open requisition to sourcing, debriefing, and offer stages


• Proficient in utilizing social media channels and other creative sourcing methods


• Proven experience in partner management, adept at navigating challenging discussions. Develop expertise in deep domain knowledge, and business strategy, and drive innovation

Preferred Technical And Professional Experience

• Proficient in MS Office applications


• Self-directed and ambitious achiever


• Meeting targets effectively


• Demonstrated ability to analyse complex data, complemented by strong interpersonal and organizational skills.