Process Associate - Quality & Compliance

Manipal University Jaipur; Jaipur; On-site; INR 300,000 - 420,000; Full time

Job summary

Manipal University Jaipur seeks a Process Associate in the Directorate of Quality & Compliance to support documentation, data management, and coordination for accreditation and ranking processes.

You will work with multiple departments, maintain IQAC records, prepare meeting minutes, and help with audits and quality initiatives while ensuring accuracy and timely communications.

Qualifications

• Graduate or Postgraduate degree (in related disciplines).
• 1–2 years of experience in academic administration, data processing, or quality support functions (freshers with strong skills may be considered).
• Proficiency in MS Office (Excel and Word) is mandatory.
• Familiarity with academic documentation and institutional workflows is desirable.

Responsibilities

• Maintain and regularly update records, databases, and dashboards related to institutional quality, compliance, and accreditation.
• Prepare and organize supporting documents, reports, and evidence for accreditation and rankings.
• Assist in maintaining IQAC documentation including minutes, reports, and process logs.
• Ensure accuracy and consistency in documentation and data presentation.
• Assist in scheduling meetings, preparing agendas, and coordinating internal communications.
• Track the status of data and document submissions and send reminders.
• Provide clerical and logistical support during internal quality audits and reviews.
• Support event planning and coordination for workshops and training.

Skills

MS Office

Data entry

Communication

Education

Graduate or Postgraduate degree

Job description

Process Associate - Quality & Compliance

Location: Jaipur

Department: Directorate of Quality & Compliance

Reports To: Director Quality & Compliance

Job Overview

The Process Associate - Quality & Compliance will play a vital support role in managing documentation, coordinating institutional processes, and maintaining accurate data for accreditation, quality assurance, and institutional rankings. The role involves close coordination with internal departments to ensure timely communication, tracking of submissions, and logistical support for quality-related initiatives. The ideal candidate will be detail-oriented, organized, and proactive in managing operational tasks within the Quality & Compliance Directorate.

Key Responsibilities

Documentation & Data Management

• Maintain and regularly update records, databases, and dashboards related to institutional quality, compliance, and accreditation.
• Prepare and organize supporting documents, reports, and evidence for accreditation (e.g., NAAC, NBA, UGC, AICTE, and other regulatory bodies) and institutional rankings (e.g., NIRF, THE, QS).
• Assist in maintaining IQAC documentation including minutes, reports, and process logs.
• Ensure accuracy and consistency in documentation and data presentation.

Operational & Administrative Support

• Assist in scheduling meetings, preparing agendas, and coordinating internal communications across departments.
• Track the status of data and document submissions from departments and send timely reminders to relevant stakeholders.
• Provide clerical and logistical support during internal quality audits, reviews, and quality assurance events.

Coordination & Communication

• Support event planning and coordination, including logistics, communication, and material preparation for workshops, seminars, and quality-related training.
• Coordinate with academic and administrative departments for timely submission of required inputs and data.
• Assist with internal communication tasks such as drafting notices, emails, etc.

Qualifications & Experience

• Graduate or Postgraduate degree (in related disciplines).
• 1-2 years of experience in academic administration, data processing, or quality support functions (motivated freshers with strong skills may also be considered).
• Proficiency in MS Office (especially Excel and Word) is mandatory.
• Familiarity with academic documentation and institutional workflows is desirable.

Preferred Skills

• Strong organizational and documentation skills.
• Excellent attention to detail and ability to manage multiple data points.
• Good communication and coordination skills for inter-departmental liaison.
• Ability to handle data entry, document formatting, and compliance tracking accurately.
• Willingness to learn accreditation and ranking processes and contribute to continuous improvement.
• Dependable, proactive, and able to work collaboratively within a team environment.