Process Associate - Finance & Administration Delivery

IBM; Gurugram District; On-site; INR 300,000 - 420,000; Full time

Job summary

IBM India is seeking a Process Associate – Order to Cash (O2C) to support order management and receivables in a dynamic consulting environment. You will work in shifts and collaborate with cross-functional teams to ensure accurate billing, collections, and cash application.

The role emphasizes compliance with SLAs, timely actions, and a keen eye for process improvements in a global, AI-enhanced transformation program.

Qualifications

• Commerce graduate with a focus on Accounts Receivable
• Ability to manage Order fulfilment, Collections & Cash payments
• Working knowledge of basic accounting and accounting principles
• Proficient in addressing quires and taking follow-up actions

Responsibilities

• Coordinate activities associated with Order to Cash
• Recognize potential threats and suggest suitable actions
• Adhere to SLAs and timelines

Skills

Order to Cash

Accounts Receivable

Accounting principles

Queries & follow-up actions

Education

Master's Degree

Tools

MS Office

Job description

Introduction

A career in IBM Consulting embraces long-term relationships and close collaboration with clients across the globe. In this role, you will work for IBM BPO, part of Consulting that, accelerates digital transformation using agile methodologies, process mining, and AI-powered workflows.

Introduction

A career in IBM Consulting embraces long-term relationships and close collaboration with clients across the globe. In this role, you will work for IBM BPO, part of Consulting that, accelerates digital transformation using agile methodologies, process mining, and AI-powered workflows.

You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio, including IBM Software and Red Hat.

Curiosity and a constant quest for knowledge serve as the foundation to success in IBM Consulting. In your role, you’ll be supported by mentors and coaches who will encourage you to challenge the norm, investigate ideas outside of your role, and come up with creative solutions resulting in groundbreaking impact for a wide network of clients. Our culture of evolution and empathy centers on long-term career growth and learning opportunities in an environment that embraces your unique skills and experience.

Your Role And Responsibilities

As a Process Associate – Order to Cash (O2C), you will be responsible for managing Order management and Receivables management. You should be flexible to work in shifts.

Your Primary Responsibilities Include

• Coordinate activities associated with Order to Cash
• Recognize potential threats and suggest suitable actions
• Adhere to SLAs and timelines

Preferred Education

Master's Degree

Required Technical And Professional Expertise

• Commerce graduate with a focus on Accounts Receivable
• Ability to manage Order fulfilment, Collections & Cash payments
• Working knowledge of basic accounting and accounting principles
• Proficient in addressing quires and taking follow-up actions

Preferred Technical And Professional Experience

• Proficient in MS Office applications
• Self-directed and ambitious achiever
• Meeting targets effectively
• Skilled in thriving under deadlines and contributing to change management
• Showcasing strong interpersonal teamwork