Process Associate : BPO : Max 3 LPA : Airoli - Mumbai : Apply Now

Outpace Consulting Services; Mumbai; Hybrid; INR 270,000 - 330,000; Full time

Benefits offered by this job

Provident Fund (PF)

Cab Facility

Career Growth Opportunities

Professional Work Environment

Job summary

Outpace Consulting Services in Mumbai is hiring a Customer Service Executive for International Voice Process. The role requires handling calls and chat, delivering timely resolutions, and ensuring high-quality customer experiences. Freshers with excellent English skills are encouraged to apply, with 5-day work weeks and rotational shifts in Malad/Airoli.

Graduates with good typing speed and basic computer knowledge will fit well. Immediate joiners are preferred.

Qualifications

• Any Graduate (Freshers)
• Excellent English communication skills (Written & Verbal)
• Basic computer knowledge and typing skills

Responsibilities

• Handle customer queries through calls and chat support.
• Provide timely, accurate, and professional resolutions to customer concerns.
• Deliver exceptional customer service while maintaining quality standards.
• Document customer interactions accurately in the system.
• Follow company policies, process guidelines, and quality standards.
• Ensure a positive customer experience through effective communication.

Skills

English communication

Typing skills

Basic computer knowledge

Education

Graduation (Any discipline)

Job description

Hi,

We Are Hiring! Customer Service Executive International Voice Process

Location:

Malad and Airoli

Salary:

Max 3 LPA

Key Highlights:

• Freshers are welcome to apply
• Excellent English communication skills (Written & Verbal)
• Graduates Only ( 2024, 2025 and 2026 Pass-out Only)
• International Voice Process
• 247 Rotational Shifts
• 5 Days Working
• 2 Rotational Week-offs
• Immediate Joiners Preferred

Roles & Responsibilities:

• Handle customer queries through calls and chat support.
• Provide timely, accurate, and professional resolutions to customer concerns.
• Deliver exceptional customer service while maintaining quality standards.
• Document customer interactions accurately in the system.
• Follow company policies, process guidelines, and quality standards.
• Ensure a positive customer experience through effective communication.

Eligibility:

• Any Graduate (Freshers)
• Good English communication skills (Written & Verbal)
• Basic computer knowledge and typing skills
• Willingness to work in rotational shifts

Perks & Benefits:

• Salary: 3 LPA
• Provident Fund (PF)
• Cab Facility (As Per Company Policy)
• Career Growth Opportunities
• Professional Work Environment