Customer Support : Voice Support : 3 LPA : Airoli - Mumbai : Apply Now

Outpace Consulting Services; Mumbai; Híbrido; INR 270.000 - 330.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Provident Fund (PF)

Cab Facility (As Per Company Policy)

Career Growth Opportunities

Professional Work Environment

Descripción de la vacante

Outpace Consulting Services in Mumbai invites fresh graduates for an International Voice Process role. Freshers with excellent English written and verbal communication can apply. The position requires willingness to work in rotational shifts and 5-day weeks, with on-site work in Airoli, Mumbai.

Responsibilities include handling customer queries via calls and chat, delivering timely resolutions, documenting interactions, and upholding quality standards to ensure a positive customer experience.

Formación

• Any Graduate (Freshers)
• Good English communication skills (Written & Verbal)
• Basic computer knowledge and typing skills
• Willingness to work in rotational shifts

Responsabilidades

• Handle customer queries through calls and chat support.
• Provide timely, accurate, and professional resolutions to customer concerns.
• Deliver exceptional customer service while maintaining quality standards.
• Document customer interactions accurately in the system.
• Follow company policies, process guidelines, and quality standards.
• Ensure a positive customer experience through effective communication.

Conocimientos

English communication

Written & Verbal

Educación

Graduate

Descripción del empleo

Hi,

We Are Hiring! Customer Service Executive International Voice Process

Location: Mumbai - Airoli

Salary: Max 3 LPA

We are hiring enthusiastic Freshers for a leading ITES company in Mumbai. If you have excellent written communication skills and are looking to build your career in the international BPO industry, this is a great opportunity to get started.

Key Highlights:

• Freshers are welcome to apply
• Excellent English communication skills (Written & Verbal)
• Graduates Only ( 2024, 2025 and 2026 Pass-out Only)
• International Voice Process
• 247 Rotational Shifts
• 5 Days Working
• 2 Rotational Week-offs
• Immediate Joiners Preferred

Roles & Responsibilities:

• Handle customer queries through calls and chat support.
• Provide timely, accurate, and professional resolutions to customer concerns.
• Deliver exceptional customer service while maintaining quality standards.
• Document customer interactions accurately in the system.
• Follow company policies, process guidelines, and quality standards.
• Ensure a positive customer experience through effective communication.

Eligibility:

• Any Graduate (Freshers)
• Good English communication skills (Written & Verbal)
• Basic computer knowledge and typing skills
• Willingness to work in rotational shifts

Perks & Benefits:

• Salary: 3 LPA
• Provident Fund (PF)
• Cab Facility (As Per Company Policy)
• Career Growth Opportunities
• Professional Work Environment